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Gem Riverside Hotel Hoi An

4.0 star property
Family-friendly 4-star hotel near Hoi An Impression Theme Park

Choose dates to view prices

Photo gallery for Gem Riverside Hotel Hoi An

Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view
Deluxe Room, 2 Bedrooms, Connecting Rooms, River View
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers
Front of property
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Spa

Explore the area

Map
14, Luong Nhu Bich Street, Hoi An, Quang Nam
  • Hoi An Market
    ‪11 min walk‬
  • Chua Cau
    ‪17 min walk‬
  • Hoi An Night Market
    ‪18 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

  • 76 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub

  • 50.0 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View

  • 80 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner

Superior Double Room, City View, Corner

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View

Junior Suite, Balcony, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Hoi An

City center stay.You'll find Hoi An Cloth Market and Hoi An Market within a 15-minute walk of this Hoi An hotel. Hoi An Impression Theme Park and Tan Ky House are also within 2 miles (3 km).

What's nearby

  • Hoi An Market - 11 min walk - 1.0 km
  • Tan Ky House - 15 min walk - 1.3 km
  • Chua Cau - 17 min walk - 1.5 km
  • Hoi An Night Market - 18 min walk - 1.6 km
  • An Bang Beach - 17 min drive - 6.0 km

Getting around

  • Da Nang Station - 30 min drive
  • Da Nang Intl. Airport (DAD) - 53 min drive

Restaurants

  • ‪Market Terrace - ‬8 min walk
  • ‪The Noodle House - ‬9 min walk
  • ‪Hải Sản Hội An - ‬12 min walk
  • ‪Mr. Son - ‬5 min drive
  • ‪Red Sail - ‬11 min walk

About this property

Gem Riverside Hotel Hoi An

Family-friendly 4-star hotel near Hoi An Impression Theme Park
Gem Riverside Hotel Hoi An offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Gem Riverside Hotel Hoi An. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Vietnamese

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  • Spa
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CA $64 total
includes taxes & fees
Apr 7 - Apr 8
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gem Riverside Hotel Hoi An

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

We should mention

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 348 out of 474 reviews
Rating 8 - Good. 101 out of 474 reviews
Rating 6 - Okay. 16 out of 474 reviews
Rating 4 - Poor. 4 out of 474 reviews
Rating 2 - Terrible. 5 out of 474 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alfri ibnu

Stayed 3 nights in Dec 2024

2/10 Terrible

Yen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 8 nights here. The hotel is well maintained and the pool area is pristine. The room has ample space compared to other hotels. The Wi-Fi and English speaking television shows and movies are a bonus. The breakfast buffet is delicious, and it has a wide variety of food to choose from. The omelettes are the best… made with fresh eggs. Most of all, the staff is a “top-notch” team who deserves recognition for their professionalism and attentiveness to details. We were amazed at how hard they work together to accommodate the guests. They always provided service with such wonderful smiles and a bit of humor! The desk staff (Ruby and Henry) really shine when it comes to providing recommendations, making reservations, arranging transportation, purchasing show tickets or tours, and tracking laundry services. We are now in Da Nang, and truly miss the Gemside River Resort, especially the staff. If we go back to Hoi An, we would not hesitate to book here again. Thumbs Up and hope to see you all soon.
Stayed 8 nights in Dec 2024

10/10 Excellent

Thang

Liked: Amenities
Very friendly staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Dustin

Stayed 3 nights in Sep 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thao-Vy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful gem in a busy city! It located in a quiet corner but only few minutes from the night market. The swimming pool is the best, very clean and comfortable. I definitely will stay there again. Highly recommended!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruby at reception is awesome. She goes the distance in customer service.The cooks are great. Breakfast is plentiful. The pool is exceptionally clean and relaxing on the hot days. Housekeeping is done daily. We extended our 4 nights to 10. Within walking distance of old town but often take grabs when it’s too hot or we’re tired. Tours can be arranged through reception some at reduced rates. Restaurants and spas are abundant. Laundry is close by as well. Overall a great place and affordable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Great value. Very nice staff
Has an easy checkin. Front desk gentlemen was fantastic. I was able to entend my check out for a reasonable price. Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was the most fabulous and gracious host ! We were treated so special! She took breakfast orders the night before to ensure our breakfast could be served before our tours! The money exchange at the hotel was great! The view of the river was beautiful and the pool was clean and refreshing! The room was very clean and spacious! There was bottled water left for us daily ! The hotel was easily walkable to the night market and to Hoi A memories! We walked to many restaurants and shops! Would highly recommend Gem Riverside hotel! The hotel and staff , especially Ruby were truly gems!
Stayed 6 nights in Sep 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location outside of the main busy area. Free bike rental and map to a cute 30 minute bike ride around the little island. Easy to get a Grab to main tourist areas. Friendly staff. Clean rooms. Laundry service next door that staff can assist with. A charming two star hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s okay
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Gem Riverside during our honeymoon! It’s the perfect location, just a 10-minute walk from the hustle and bustle, so it’s peaceful but close. Ruby at the front desk is one of the sweetest people we’ve ever met and the entire staff is wonderful and very helpful. The pool is amazing and the room was exactly what we needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Deniz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really was a gem. I really appreciated the staff who helped get around and gave better prices for the local attractions and transportation. The pool was super clean and the stay was comfortable. Special thanks to the staff at the front desk who made us feel at home and let us use the bikes to get around.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

Stayed 3 nights in Apr 2024

10/10 Excellent

MUN YEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmost underrated Hotel in Hoian
Utmost underrated hotel in hoian I have been here many times since 2019 And still good but hope you to discount little because getting review from others are important. Love here place always
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, exceptionally helpful. Arranged everything. Special shout out to Ruby! Would highly recommend:)
Stayed 3 nights in Apr 2024

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An gem!
We booked this stay quite last minute as we hadn't planned to stay overnight in Hoi An. But so glad we did? We were welcomed warmly and the hotel was lovely with a big pool by the lobby. We had a nice balcony as well. Location-wise, you can walk to the shopping streets and food after crossing a narrow bridge.
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor

Stayed 3 nights in Mar 2024