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Mercure Danang French Village Bana Hills

4.0 star property
Family-friendly 4-star hotel with 5 restaurants

Choose dates to view prices

Photo gallery for Mercure Danang French Village Bana Hills

5 restaurants, breakfast, lunch served; local and international cuisine
5 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Indoor pool, sun loungers
5 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Gym

Explore the area

Map
An Son, Hoa Ninh, Da Nang, Da Nang
  • Sun World Ba Na Hills
    ‪1 min walk‬
  • Golden Bridge
    ‪14 min walk‬
  • Ba Na Hills
  • Da Nang (DAD-Da Nang Intl.)
    ‪74 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | View from room

Family Room, Multiple Beds

  • 28 sq m
  • Sleeps 6
  • 4 Twin Beds

Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed)

Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed) | View from room

Family Room, Multiple Beds (1 King & 1 Twin Bunk Bed)

  • 30 sq m
  • Sleeps 6
  • 2 King Beds and 1 Twin Bunk Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed (Duplex)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Da Nang

Hoa Vang stay.At this Hoa Vang hotel, you'll be steps from Sun World Ba Na Hills and within a 15-minute walk of Golden Bridge. Xuan Thieu Beach and Da Nang Bay are also within 25 miles (40 km).

What's nearby

  • Sun World Ba Na Hills - 1 min walk - 0.0 km
  • Golden Bridge - 14 min walk - 1.2 km
  • Da Nang Bay - 43 min drive - 34.6 km
  • Dragon Bridge - 46 min drive - 39.4 km
  • My Khe Beach - 80 min drive - 41.8 km

Getting around

  • Ga Thanh Khe Station - 41 min drive
  • Da Nang Intl. Airport (DAD) - 74 min drive

Restaurants

  • ‪Beer Plaza - ‬17 min walk
  • ‪Little Tokyo - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Tru Vu Teahouse - ‬18 min walk
  • ‪La Taverne Bar - ‬15 min walk

About this property

Mercure Danang French Village Bana Hills

Family-friendly 4-star hotel with 5 restaurants
Some rates at Mercure Danang French Village Bana Hills are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mercure Danang French Village Bana Hills offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There are 5 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A library, a terrace, and an arcade/game room are also featured at the family-friendly Mercure Danang French Village Bana Hills. An area shuttle within 40 kilometers, a theme park shuttle, and a roundtrip airport shuttle are available for a fee. Self parking and valet parking are free. A complete renovation of Mercure Danang French Village Bana Hills was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Da Nang hotel.

  • 461 guestrooms or units
  • 5 levels
  • 7 buildings
  • 5 dining venues
  • 3 coffee shops
  • Meeting rooms
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Mercure Danang French Village Bana Hills offers 461 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Thai, Vietnamese

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Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 40 km
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 519,000 for adults and VND 235,000 for children
  • 3 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange transfers via cable car (surcharge) to the property, which is located at the top of a hill. To guarantee transfers, guests must contact the property immediately after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Danang French Village Bana Hills

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 519000 for adults and VND 235000 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hoa Vang
Mercure Danang French Village Bana Hills Hotel Hoa Vang
Mercure Danang French Village Bana Hills Hoa Vang
Hotel Mercure Danang French Village Bana Hills Hoa Vang
Hoa Vang Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Hotel
Hotel Mercure Danang French Village Bana Hills
Mercure Danang French Village Bana Hills Hotel
Mercure Danang French Village Bana Hills Da Nang
Mercure Danang French Village Bana Hills Hotel Da Nang

Mercure Danang French Village Bana Hills Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 899 reviews
Rating 8 - Good. 294 out of 899 reviews
Rating 6 - Okay. 122 out of 899 reviews
Rating 4 - Poor. 43 out of 899 reviews
Rating 2 - Terrible. 38 out of 899 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Janet

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Tuyen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

6/10 Okay

Sherwin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The receptionist at this hotel were all rude! They were understaffed and had huge lines! The rooms were okay but the information about the cable cars needs to be updated. You can still get to the hotel via a cable card after 5pm, you just need to walk more. Cable cars close sound 9 or 10 pm. Also it stated reception check in hours are until 5pm which is false.
Stayed 1 night in Dec 2024

8/10 Good

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, would love to visit this place again in summer as it was too foggy and wet at the time we were there.
Stayed 1 night in Dec 2024

10/10 Excellent

Huixian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because we wanted to enjoy the theme park more. However it was raining heavily when we were there. Hence, we could not enjoy the rides and scenery much. Nevertheless, the staff is very helpful especially the bellboy. They helped us to carry the luggages under the heavy rain. Breakfast is good with many variety. The room is clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Warren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This place is a silly artificial theme park. Staying up here in the hotel is really not worth it in my opinion. The hills are beautiful and the ride up from the bottom was really the only redeeming part of the whole experience- seeing a waterfall and the wild nature. But then everything up top is a big overpriced mediocre excuse to spend money. There’s nothing to see, the bridge with hands is packed with people, blaring terrible music, I would never recommend this place to anyone unless you love paying for a completely manufactured experience and doing it with tons of people.
Stayed 1 night in Dec 2024

8/10 Good

Ming Jyh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel at the top of the hill but qithimited activites at night. Nice scenic place though
Stayed 1 night in Dec 2024

2/10 Terrible

jamie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst accommodation I have ever stayed in. It is old, dirty, showers have mold, room smells like damp rotten wood, music is blasting at full volume from the afternoon to midnight. Front desk will bombard you and scam you to pay more. We stayed to get early access to the Golden Bridge but honestly, not even worth it. Will never return and do not recommend. Please avoid if possible.
Stayed 1 night in Dec 2024

10/10 Excellent

RACHATA, Gloucester

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cyndrell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are top notch, always attempting to take your luggage to its destined location. The food was great, although prices are quite expensive due to its location and facilities. Plan to spend roughly double your room costs on food. Free drink vouchers are only good at the tavern, which was a let down given the same beer is poured all over the facility. The property is gorgeous and kind of a maze. Plan for two days to see and do everything. If you havent researched the location, you may be upset about the multiple extra costs. Even to approach the resort you must take a cable car, which was approximately 40$ per person. Children under 1m are free to eat at buffets and free to take the cable car. ATMs are available at the resort. Almost all activities inside the resort are an additional fee. This isnt a problem if you know in advance, otherwise, the sticker shock may sour your time here. Highly recommend, one of the best resorts ive stayed in all of my years of travel. Gondola up is approximately 30 minutes and quite high, if you have a fear of heights be cautious.
Stayed 1 night in Nov 2024

6/10 Okay

Afroza

Travelled with family
I was quite disappointed with Mercure Bana Hills. First when trying to contact the property 24hrs ahead of time to check in. There was no response. 2nd thing is when we get there they stated that there was no reservation under my name , where as i had a confirmation # n a receipt of payment. They solved the issues stating the interface to expedia was not linked. Ok. Then when ee get to our room,after a cold tainy day of exploring, there was no hot waterin shower. Pros are thebell boys are very helpful n friendly and the breakfast spread was amazing. Id give this hotel a 3.5 * rating.
Stayed 1 night in Nov 2024

8/10 Good

Johny, Goshen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bana Hills is a very very very busy place be it at the hotel, or within the grounds of adventure park from morning to night. Quiet time 1am. The hotel’s rooms are comfortable and clean. The staff do their best to keep up with the volume of guests, and have little time for personal service but do their best to help when you ask.
Stayed 1 night in Nov 2024

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A Place to Sleep (That's It)
This was our second stay at this hotel and the best advice I can give is don't expect anything at all from the room outside it being a place to sleep. Otherwise you will be majorly disappointed. It lacks in almost everything you'd expect, but is obviously the only choice you have. Everything from the bathrooms to the windows leaking rain to the dusty rooms is so underwhelming it almost seems as if it's by design to get you to be out and about all day, and not there. It's actually pretty sad because Ba Na Hills is a wonder of this world and calls for 5-star Intercontinental-level hotels. This hotel would be average at best if it was in the city, and likely 25% of the price you pay to be amongst the beauty that is Ba Na Hills. The saving grace is the staff is excellent, as if everyone in the hospitality industry in Vietnam.
Stayed 3 nights in Oct 2024

6/10 Okay

Phing

Stayed 1 night in Oct 2024

6/10 Okay

Tina

Liked: Staff & service
Firm bed, spacious room, the bedsheets were not clean and there was always a damp smell that consistently pumped into the room like it came from the central cooling system. Not a great experience for a 4 star hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Tuyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Clifton

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room, broken fixtures, extremely slow service, extra charge for water. The only good thing about staying here is the early access to the Golden Bridge.
Stayed 1 night in Oct 2024

4/10 Poor

Tinokura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The breakfast buffet was incredible!!! Sadly, the accommodation wasn't the best. The air-conditioning didn't work, the fridge didn't keep our drinks cold and music was playing loud till a late hour. It wouldn't have been so bad if it wasn't for the really early 10.30am checkout to make up for the lack of sleep! Staff were incredible, attentive and willing to help. Unfortunately i won't be back there. Once was enough
Stayed 1 night in Oct 2024

8/10 Good

Dirk, Reading

Liked: Cleanliness, staff & service
Cleanliness and walk ability. The mattress in the room was soft and felt well worn with its U shape, like sinking into its middle while sleeping
Stayed 2 nights in Oct 2024

10/10 Excellent

William, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of a kind experience. Since we stay in the hotel on top of the mountain we got to experience the Golden Hour of the bridge without the crowds
Stayed 2 nights in Sep 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Verry good
Stayed 1 night in Aug 2024

6/10 Okay

Ricky, Coomera

Travelled with family and small children
Disliked: Staff & service
Context of the review, we are full-time travellers and stayed in everything from Airbnb’s to 5 star hotels. Checkin process down at the cable cars is an absolute nightmare, the staff were very slow and far from welcoming. As some of the other reviews state, if there were other hotels in Ba Na Hills these guys would struggle. The positive service was with the bellboys, they were great. Outside of them everyone else needs some serious training. The property itself definitely feels dated and just not very cared for almost as if they know they are the only hotel so they don’t need to try. The rooms were not bad, reasonable size for a family, but just lacked a nice hotel experience. The fact this is the only hotel in Ba Na Hills it would be hard to recommend, but sadly it’s the option if you want to stay up here. Pros: * it’s the only hotel up here so obviously an excellent location to visit Ba Na Hills. * Very convenient * Direct access to all the food attractions * Room size was not bad for a family of two adults and four kids under six * Bell boys were very helpful Cons: * It’s like they know they are the only hotel in Ba Na Hills so the service is not great and the property itself needs a full facelift as it’s very dated and aged and uncared for * Overall, just need some refresher training * Overall experience being in a hotel like this was just not great * Breakfast looks a lot better than it actually is
Stayed 1 night in Aug 2024