4/10 Poor
NAMI
Travelled with family
30 Jan 2025
Disliked: Cleanliness
We booked 3 rooms for 4 nights and 5 days.
The first night we arrived we couldn't use the lift, so we carried our suitcases up a half spiral staircase to the lobby.
We wanted hot water to take a shower but 2 rooms had only cold water.
I changed the room but still cold water came out.
So we couldn't have a hot water shower for the whole stay. We only had cold water shower so we got a cold.
They offered me the refund of about $5 for each room of inconvenience but I asked for 2 rooms for late check out; 12:00 to 6:00pm.
There was a cockroach in the room, the breakfast area was so full of flies it was quite hard to stay comfortable.
But the staff were all very nice.
NAMI
Stayed 4 nights in Jan 2025