Ratings based on 342 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 5, 2024
Easy to check in
4 out of 5
by A traveller

Posted Aug. 30, 2024 on Expedia
Great no frills hotek, centrally located.
3 out of 5
by A traveller

Posted Jul. 13, 2024 on Expedia
Tiny and too expensive, compared to same level hotel
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 26, 2024 on Expedia
5 out of 5
by A traveller

Nice hotel

Posted Sep. 5, 2022 on Hotels
Comfortable stay. Good location for us. Across the street from grocery store, cafes.
4 out of 5
by A traveller

Posted Aug. 5, 2022 on Expedia
The staff was very friendly.
4 out of 5
by A traveller

Clean and Great Water Pressure

Posted Dec. 22, 2021 on Hotels
Stayed here for one night for a business trip. The good: The staff at check-in was quite friendly. The room was very clean. Amazing water pressure and very hot water. The bad: The room ran hot, and I couldn't turn off the floor heating. The refrigerator somehow froze everything even though the setting was correct (I even tried adjusting the setting and got the same results). Additional notes: No water boiler in the room; you have to go to the shared kitchen if you want to heat up water for consumption. I think the place is also understaffed; during check-out, nobody was at the front desk, and there was a note saying that staff was checking rooms. However, this could be attributed to COVID.
5 out of 5
by A traveller

Posted Sep. 28, 2019 on Hotels
Comment from Hotel Management
Oct. 3, 2019 by reception manager, Hotel Management
안녕하세요 캐주얼하우스 소노입니다. 시간내어 좋은 평점 남겨 주셔서 감사하며, 고객님을 다음에 또 뵐 수 있는 기회가 있길 바랍니다. 좋은 하루 되세요.
2 out of 5
by A traveller

Posted Jul. 31, 2019 on Expedia
Comment from Hotel Management
Aug. 3, 2019 by SONO, Hotel Management
Thank you for visiting the our hotel :) Hope you had a good day here.
5 out of 5
by A traveller

Posted Jun. 21, 2019 on Expedia
Comment from Hotel Management
Jun. 25, 2019 by Reception manager, Hotel Management
Thank you for booking an our hotel :) Hope see you again!