Upon arrival, I was immediately struck by the strong smell of cigarettes and marijuana. The front desk staff were unwelcoming and seemed put off by my presence.
The hotel lacked basic amenities such as breakfast, a hair dryer, pool, and fitness center. The room was not clean, with a thin dust cover on the bed, worn-out sheets, and small pillows. Black mold on the ceiling and cigarette burns on the linens were unacceptable.
The hotel's location in an unsafe area was a concern, with fights in the parking lot and vagrants passing through. The room was dirty, with sticky surfaces, a dirty shower, and cockroaches present. The hotel's condition was not accurately represented in online photos.
When I requested to speak to a manager about these issues, I was told they would not come out to speak with me. As a frequent traveler, this hotel was by far the worst I have ever stayed in due to the lack of amenities, unsafe location, and poor cleanliness. I would strongly advise others against staying here. We desperately wanted to leave, but unfortunately, every other hotel in the area was fully booked. Please, trust me when I say to avoid this place at all costs. You deserve so much better than the horrible experience we had to endure. It's clear that management is fully aware of the subpar conditions at this hotel, yet they seem completely apathetic towards making necessary improvements. As someone who values cleanliness/safety it disheartening to see such blatant disregard for guest.