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Hyatt Place Plano

3.0 star property
3-star hotel near The Shops at Legacy

Choose dates to view prices

Photo gallery for Hyatt Place Plano

Outdoor pool, pool umbrellas
Premium bedding, down comforters, desk, laptop workspace
Lobby sitting area
Exterior
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3100 Dallas Pkwy, Plano, TX, 75093
  • Shops at Willow Bend
    ‪17 min walk‬
  • The Shops at Legacy
    ‪3 min drive‬
  • Baylor Scott & White The Heart Hospital
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About the area

Plano

In Plano .You'll find Texas Health Presbyterian Hospital Plano and Shops at Willow Bend within 2 miles (3 km) of this hotel. Crayola Experience and Arbor Hills Nature Preserve are also within 2 miles (3 km).

What's nearby

  • Shops at Willow Bend - 17 min walk - 1.4 km
  • Arbor Hills Nature Preserve - 3 min drive - 2.4 km
  • The Shops at Legacy - 3 min drive - 4.5 km
  • Legacy West - 3 min drive - 4.5 km
  • Baylor Scott & White The Heart Hospital - 6 min drive - 7.7 km

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬13 min walk
  • ‪Chuy's - ‬15 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Parkway Tavern - ‬12 min walk

About this property

Hyatt Place Plano

3-star hotel near The Shops at Legacy
Hyatt Place Plano offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 790 square feet (73 square meters) and includes conference space. The business-friendly Hyatt Place Plano also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5.00 mi and a shopping center shuttle are free. Self parking is free.

This 3-star Plano hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 790 sq ft of conference space
  • 73 sq m of conference space
  • Built in 1998
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

troy milborn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2025

10/10 Excellent

Han Seok

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Sotiros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

javed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stacy

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamad, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was great. Clean rooms, friendly service, great breakfast. It was close to everything and had plenty of parking. A nice restaurant was right next door.
Stayed 4 nights in Nov 2024

8/10 Good

Thomas, Villa Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a 3 star facility and overall evaluation for a three stat facility is excellent but good when compared to an excellent five star facility.
Stayed 2 nights in Nov 2024

8/10 Good

George

Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Larry

Travelled with family
Liked: Amenities
Nice property. The person checking us in was not very friendly. It appeared he was not particularly happy to be working that day.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachelle

Stayed 1 night in Oct 2024

8/10 Good

George

Stayed 4 nights in Oct 2024

10/10 Excellent

Marc, Carlsbad

Stayed 1 night in Oct 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

8/10 Good

Neeraj

Stayed 8 nights in Oct 2024

2/10 Terrible

Stacey

Business traveller
Disliked: Staff & service

BEWARE!!! DO NOT USE HOTELS.COM!!!

I arrived at the Hyatt Place Plano at 9:15 pm on 10-12-24 after driving 6 hours. I was informed by hotel staff that I had cancelled my reservation. I pulled up my app and showed her and she was very dismissive stating I did, they didn’t have any rooms any way. I went back to my car and called Hotels.com and on a Saturday night at 9:30 the automated voice stated it would be a 2 hour wait to connect to a representative. I went back in the hotel and told the hotel receptionist that there is no way this is right and I wanted to speak to a manager. Again, she was very dismissive and stated this was through a third party and there were no rooms left. I called around to other hotels and the only available ones were in Wiley, Texas. I had to find a hotel in Dallas and drive back there, pay for those two nights. I contacted hotels.com and they stated they would call the hotel to get them to refund. I prepaid Hotels.com $355.71 on the 10/06/24…now why would they hotel refund me and not the people that took my money. Hotels. com sent an email stating they were not able to get in touch with the hotel and I would NOT be getting a refund! Both parties have put the customer in the middle and have avoided any responsibility. Bottom line: I never received services, I paid for the services in good faith before hand and I DID not cancel! I was left to find and pay for another hotel for two nights at 9:30 at night! This is how they treat customers!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area where this hotel was. They took care of us when we got there and requesting service was super easy. Overall clean and quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024