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Hyatt Regency Frisco-Dallas

4.0 star property
4-star eco-certified hotel near Stonebriar Centre Mall, connected to a shopping center

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Photo gallery for Hyatt Regency Frisco-Dallas

Reception
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Pool views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
2615 PRESTON RD, Frisco, TX, 75035
  • Stonebriar Centre Mall
    ‪4 min walk‬
  • Comerica Center
    ‪19 min walk‬
  • Ford Center at The Star
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible (Roll in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Regency)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Sofa Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Vice Presidential)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Regency)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Frisco

Close to shopping.You'll find Stonebriar Centre Mall and KidZania USA within a 15-minute walk of this Frisco hotel. Comerica Center and Riders Field are also within 2 miles (3 km).

What's nearby

  • Stonebriar Centre Mall - 4 min walk - 0.3 km
  • KidZania USA - 14 min walk - 1.2 km
  • Comerica Center - 19 min walk - 1.7 km
  • Legacy West - 3 min drive - 3.3 km
  • Ford Center at The Star - 3 min drive - 3.0 km

Getting around

  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪In-N-Out Burger - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Dave & Buster's - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Rodeo Goat - ‬8 min walk

About this property

Hyatt Regency Frisco-Dallas

4-star eco-certified hotel near Stonebriar Centre Mall, connected to a shopping center
Hyatt Regency Frisco-Dallas offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 27500 square feet (2555 square meters) and includes conference space. The eco-certified Hyatt Regency Frisco-Dallas also features concierge services, dry cleaning/laundry services, and a porter. Self parking is free.

This 4-star Frisco hotel is smoke free.

  • 303 guestrooms or units
  • 16 levels
  • 27500 sq ft of conference space
  • 2555 sq m of conference space
  • Built in 2020
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Frisco-Dallas offers 303 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenity

The Westin Dallas Stonebriar Golf Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,005 reviews
The price is CA $213
CA $278 total
includes taxes & fees
18 Apr - 19 Apr
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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Frisco Dallas
Hyatt Regency Frisco-Dallas Hotel
Hyatt Regency Frisco-Dallas Frisco
Hyatt Regency Frisco-Dallas Hotel Frisco

Hyatt Regency Frisco-Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 912 reviews
Rating 8 - Good. 98 out of 912 reviews
Rating 6 - Okay. 36 out of 912 reviews
Rating 4 - Poor. 14 out of 912 reviews
Rating 2 - Terrible. 21 out of 912 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hardy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Hardy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!

10/10 Excellent

Milasante

Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it . Staying here again . When i come back next month. No problems. Exceptionally clean and respectful staff. Tried everything they had in the 3 days i was there. Nothing was a disappointment. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

round

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Boopy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hubert, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. We originally booked at a different hotel. After waiting 11 hours for our room we were given the wrong room. Immediately checked out and went to this hotel. Loved his they accommodated us right away. We were attending a conference there. When we originally booked, the room type we needed was unavailable. That’s why we booked at the other hotel. I’m thankful that someone didn’t show up so we were able to get a room there at the last minute.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service, great room, location right next to wonderful restaurants. Convenient parking.
Stayed 4 nights in Nov 2024

10/10 Excellent

HONG BAE, Edgewater

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in terms of Location, strongly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Milasante

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Property!! No Complaints
Stayed 1 night in Nov 2024

10/10 Excellent

Kimia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Has a new and clean feel. No complaints.
Stayed 2 nights in Nov 2024

10/10 Excellent

DARREL

Liked: Cleanliness, staff & service, property conditions & facilities
So nice to walk home after a movie
Stayed 3 nights in Nov 2024

10/10 Excellent

Ann Marie

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was amazed at the lack of places to hang clothing, towels, wash clothes, etc. The one bar that looked to be for hanging clothes wasn't tall enough for a golf shirt to hang w/o bunching up. The "closet" that was tall enough for clothes housed an ironing board, but no bar to hang anything on. The bathroom had 1 hook to hang anything on. No place for wet washclothes or small towels at all. There was a row of hooks on the entry hall wall, but that's not where I'd expect to hanging clothes, and especially not wet towels. In a room with 2 queen beds (for up to 4 ppl, 3 in my case), the room was severely lacking in what I'd expect from ANY basic hotel, much less a Hyatt Regency. The 'under-bed' motion sensor lights were nice, but only 1 of the 4 actually worked. On a positive note, The bed and pillows were comfortable, and the TV was big and easily positioned for the best viewing angle.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisse

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful, clean and the staff were super nice.
Stayed 2 nights in Nov 2024

4/10 Poor

Jack

Business traveller
Disliked: Staff & service, amenities
When I checked in I told the person I was a Hyatt member and wanted to make sure I got Hyatt points. I told him I booked through Expedia. He said no problem, pulled up my email and said he had it. Later that evening I learned that this property did not give points if you booked through non-Hyatt app. BS
Stayed 1 night in Oct 2024

10/10 Excellent

Kimia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott B

Stayed 1 night in Oct 2024

10/10 Excellent

Costandi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Business traveller
Liked: Amenities
Nice place but had a terrible experience with check in and has yet to be resolved. I got charged for 3 nights instead of one. One of those nights has been refunded. The other has been in pending for 9 business days. All other places I stayed throughout this week that did authorizations cleared with a day or 2 however this one has not.ive asked multiple people for assistance and they keep saying it will go back in however almost 2 weeks later and still nothing.
Stayed 1 night in Oct 2024