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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel near American Airlines Center in Dallas

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Fitness facility
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Knox-Henderson Shopping District
    ‪2 min walk‬
  • Southern Methodist University
    ‪3 min drive‬
  • Baylor Medical Center at Dallas
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham Dallas Uptown

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.1 out of 5, (1004)
The price is CA $118
per night
CA $139 total
includes taxes & fees
24 Feb - 25 Feb
La Quinta Inn by Wyndham Dallas Uptown

About the area

Dallas

Old East Dallas stay.Your stay at this Old East Dallas hotel places you within 3 miles (5 km) of American Airlines Center and Dallas Market Center. Southern Methodist University and Dallas World Aquarium are also within 3 miles (5 km).

What's nearby

  • Southern Methodist University - 3 min drive
  • Dallas World Aquarium - 4 min drive
  • American Airlines Center - 4 min drive
  • Kay Bailey Hutchison Convention Center - 5 min drive
  • Dallas Market Center - 5 min drive

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat - Late Night Vietnamese Comfort Food - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel near American Airlines Center in Dallas
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Built in 1975
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • No smoking on site
  • Coffee shop
  • Dining venue
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–8:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 265 out of 1006 reviews
Rating 8 - Good. 283 out of 1006 reviews
Rating 6 - Okay. 188 out of 1006 reviews
Rating 4 - Poor. 130 out of 1006 reviews
Rating 2 - Terrible. 140 out of 1006 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible choice
I would never recommend this property. It is sketchy at best. There was a cigarette burn in our comforter in a nonsmoking room. The beds were small (full). The room had a bad smell. The furniture is old. The room didn't seem clean. The area did not feel safe. It was so bad that we decided not to stay.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with family
Disliked: Staff & service, property conditions & facilities
You go cheap, you get cheap
The beds were fine. But... The bathroom was poor. The shower lacked place to put soap and shampoo. The toilet seat was loose. But... the shower had hot water. The breakfast was marginal. The ice maker was broken.
Stayed 1 night in Nov 2024

6/10 Okay

Khalil

Stayed 1 night in Oct 2024

4/10 Poor

WEIWEN, Tomball

Business traveller
Disliked: Property conditions & facilities
Stayed on November 7-8, 2024. I didn't have hot water for shower bathing in the day one room #130; then experienced too noisy upper floor while changing to Room 116 on day two midnight. Not recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jon

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Patricia

Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Stayed 1 night in Nov 2024

2/10 Terrible

ANGELA

Disliked: Staff & service
Agents did not find Expedia reservations for two.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overnighter
It's perfect for short stays. There are no scenic views. However, it is near restaurants, stores and immediate access to the interstate. Also, rooms were clean and comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Orville

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Broken ice machine. Some sketchy looking guy in a wife beater stands watch over the kitchen area. *BEWARE* The breakfast options are very limited (bagel, toast, waffle) but do not take a bagel back to your room. Its a 15 dollar charge for "to go" breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelvin, Los Angeles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into a room. It smelled damp or musty. Dropped my bag off. Headed out for the day. Came back to take a shower and there was no water. Had to switch rooms. New room smelled better but refrigerator was caked with Ice and unusable. Day of checked out, someone knocked on my door at 10:59 am for 11 am checkout telling me I need to go. Never ever had that happened. Mind you, I spent 40 minutes changing rooms the night before.
Stayed 2 nights in Oct 2024

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Affordable Settling
I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christopher Jerrod

Disliked: Staff & service
I booked my reservation online through one of the booking websites. Paid upfront for 3 nights. I did so not knowing exactly what time I'd be there to check in. To make sure I didn't have to wait until 3:00 to check in if id arrived earlier, I went ahead and booked the entire additional day before just to keep my window without issue. .Well, Apparently, there's a policy, though I've yet to locate where either onsite or on their website, that says regardless of whether your reservation is paid in full, if you don't arrive to check in on the date of the initial reservation, checking in the following day will not be possible as they will only honor the reservation the day of. And forget about requesting a refund for not having stayed... Thess ass holes declined not to give me anything back without any pause for consideration. I'll never book with this particular establishment again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Katrina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I had a terrible room there was hair in the bathroom used tooth paste tube and the shower wasn’t draining the shower head was messed up by the ac unit the floor was black whoever cleans it only does it in a rush because the bathroom not pleasant or the far side of the bed There was a meldew/moldy smell Great responsive host
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and reasonably prices
Clean and reasonably priced
Stayed 1 night in Oct 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Anil

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marijuana smell , torn bed sheets bad customer service , they charge 100 deposit not mentioned on Expedia . Not family friendly environment by a long shot.
Stayed 1 night in Oct 2024

6/10 Okay

scout

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ok, barely, definitely lower than my expectations, you can tell they’ve tried to keep the property maintained but are struggling. The price doesn’t really reflect the quality of the hotel, next time will be looking for a better option in the area.
Stayed 1 night in Oct 2024

8/10 Good

Donny

Liked: Cleanliness
.
Stayed 1 night in Oct 2024

8/10 Good

sandra

Liked: Room comfort
Stayed 1 night in Oct 2024