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Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel near American Airlines Center in Dallas

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Fitness facility
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Dallas

Old East Dallas stay.Your stay at this Old East Dallas hotel places you within 3 miles (5 km) of American Airlines Center and Dallas Market Center. Southern Methodist University and Dallas World Aquarium are also within 3 miles (5 km).

What's nearby

  • Southern Methodist University - 3 min drive - 2.9 km
  • Dallas World Aquarium - 4 min drive - 4.6 km
  • American Airlines Center - 4 min drive - 4.6 km
  • Kay Bailey Hutchison Convention Center - 5 min drive - 5.4 km
  • Dallas Market Center - 5 min drive - 5.2 km

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat - Late Night Vietnamese Comfort Food - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel near American Airlines Center in Dallas
Quality Inn & Suites Dallas - Cityplace offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Quality Inn & Suites Dallas - Cityplace. Free self parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Built in 1975
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers for purchase
  • No smoking on site
  • Coffee shop
  • Dining venue
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 265 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 185 out of 1006 reviews
Rating 4 - Poor. 130 out of 1006 reviews
Rating 2 - Terrible. 146 out of 1006 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jazzmine

Stayed 1 night in Jan 2025

6/10 Okay

Kristopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Broken and dirty facilities. Stained countertops/sink. Found a booger on the shower curtain, floors were dirty.
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Stayed 1 night in Feb 2025

8/10 Good

ryan

Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
The toilet didn’t work. I asked them to fix it multiple times.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emmanuel

Stayed 3 nights in Jan 2025

6/10 Okay

Sue

Stayed 8 nights in Jan 2025

10/10 Excellent

jose

Stayed 1 night in Jan 2025

6/10 Okay

Hannibal

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Technyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Tanya

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Nationals Cheer Competition 2025

The check in was easy. The room was outdated, could use some maintenance on bathroom. The only complaint i have is there was no bath tub plug, and you could see tons of hair from previous guests in drain. So i did not take a bath, shower only. Also Ice machine did not work, so had to walk to other property for ice, and a guest list her keys next to Us, and every time she opened door, he alarm went off, for over an hour, and she had parked in the middle of 2 spaces. Breakfast could have been better. Waffles was only hot option. Coffee was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sam

Stayed 1 night in Jan 2025

6/10 Okay

brian

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very basic, breakfast was a joke! 2 stale donuts, only sugary cereal, no protein at all, no juice only drinks (sugar again). No fruit. There was not a single healthy option for breakfast. It was loud outside and could be heard inside. Lumpy pillows. No place to hang or clothes! What??? We will not be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Annalisha

Travelled with partner
Disliked: Staff & service, amenities
Starting off only stayed at this property for 2 nights, 2 nights of hell and i will never stay here again. I really dont complain very much and im a very understanding person. But providing 1. Dirty towels, 2. a room that smells like smoke and must, 3. dirty sheets is ridiculous and 4. An awful communication and 5. A shower that over flows and the water goes everywhere on the floor. I asked for more towels as they only provided 2, and i use 2 towels just myself. My fiance had to use my wet towel to dry off because the front desk said they dont have any. We waited for the next morning, the lady gave us 2 and i explained about the water and she said at 9 i can come back and get some, unfortunately i was out exploring the city and apparently we need to be on their schedule. Anyhow i came back and asked the front desk agent yet again, and he refused to give towels because “i need to put my used one outside” no one told me that but also those towels were being used for the floor because it was wet due to the shower over-flowing and going to floor. Ive traveled both in the US and out of this country, never have i stayed at a quality inn and i will never again after this experience. The lack of customer service and the ridiculous communication or lack there of is completely inappropriate and i can not express enough how stressful it was to stay at this location. Instead of enjoying my time in Dallas its been awful
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2025

8/10 Good

Lawrence, Dallas

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Brandonn

Disliked: Cleanliness, property conditions & facilities
This place was dirty as hell. I found a dirty sock in one of the drawers, the sheets wasn't clean and I found mold. I did not change rooms because each one of those things weren't that bad but they can't even check the drawers and I didn't spend a lot of time in there anyways.
Stayed 5 nights in Nov 2024

6/10 Okay

Jacob

Stayed 1 night in Dec 2024

2/10 Terrible

amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness
Economical, good location. Parking lot was a little complicated. Good rate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Prabhakaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024