Residence Inn by Marriott Dallas Downtown

3.0 star property
3-star hotel near American Airlines Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Dallas Downtown

Garden
Fridge, microwave, stovetop, dishwasher
View from property
Studio, Multiple Beds
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
1712 Commerce St, Dallas, TX, 75201
  • Majestic Theater
    ‪4 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • Dallas Museum of Art
    ‪12 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

8.8 out of 10
Excellent
(35 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(78 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dallas

Downtown Dallas stay.Within a 15-minute walk of this Downtown Dallas hotel, you'll find Kay Bailey Hutchison Convention Center and Dallas World Aquarium. American Airlines Center and Dallas Market Center are also within 3 miles (5 km).

What's nearby

  • Majestic Theater - 4 min walk
  • Kay Bailey Hutchison Convention Center - 9 min walk
  • Dallas World Aquarium - 14 min walk
  • Reunion Tower - 20 min walk
  • American Airlines Center - 3 min drive

Getting around

  • St Paul Station - 7 min walk
  • Dallas Union Station - 15 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Press Box Grill - ‬4 min walk
  • ‪Waterproof - ‬4 min walk
  • ‪The Crafty Irishman - ‬2 min walk
  • ‪Pegasus City Brewery - ‬3 min walk

About this property

Residence Inn by Marriott Dallas Downtown

3-star hotel near American Airlines Center
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Residence Inn by Marriott Dallas Downtown also features a fitness center, a garden, and coffee/tea in a common area. For a fee, parking is available.

This 3-star Dallas hotel is smoke free.

  • 121 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Residence Inn by Marriott Dallas Downtown offers 121 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Swimming pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Check-in on 2nd Floor of hotel.]
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.650 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Residence Inn by Marriott Dallas Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews" "
Rating 8 - Good. 186 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARLA, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2023

10/10 Excellent

Nik

Business traveller
Liked: Amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful room but lots of road noise all day, even through the night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

2/10 Terrible

Ashlan, Odessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed with my stay here. I booked a bedroom suite, the room I received was a handicap room. I just recently had a hospital stay and this made me feel like I was back there again, particularly the restroom. Taking a nice relaxing bath would have been nice, but that was completely impossible. Paying $1,000 for a two night stay and I couldn’t even get the room I reserved. I did let the front desk know and I was told they would have a room ready for me in 1 hour. Waited over an hour and eventually had to leave the room. At 2pm I received a call that if I wasn’t at the front desk by 3 they would not be able to change my room. Ridiculous! I’ve never had to leave a review like this. Just very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Residence Inn is a great property with other hotels and restaurants in the area within walking distance. It can be a bit noisy. The area, not the hotel per se. just be aware of that issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, comfortable
My stay was short, however the hotel met my expectations: valet parking, near restaurants. Safe location to walk after dark. Breakfast was good, many options. Bedroom quiet, clean, bathroom well provided with towels, soap, etc.
Stayed 1 night in Oct 2024

10/10 Excellent

LaShawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
This was my 2nd time staying at this hotel and I continue to pick this hotel over others because, of the great service, friendliness of staff, cleanliness of room and the hospitality. It’s also super close to activities and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvette, Antioch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and had awesome customer service. There are locations you can walk to for food and coffee, or you can always order food at the hotel. We walked to the The Exchange Food Hall and I enjoyed their options. Valet Parking is expensive, but is priced fair for the area. The valet staff, although we didn't use valet, was very courteous and was prompt to the cars that pulled up for service. Overall, this is a good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sherrie

Liked: Amenities
The elevator were very slow! BUT the staffs were very friendly and the atmosphere is so nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Selvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Bloomington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service good breakfast and close to walk around downtown.
Stayed 5 nights in May 2024

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2024

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean and bed was very comfortable. Breakfast was wonderful! Outside street noise was bad. We were on the 11th floor facing the road. Somewhat typical for large city downtown hotels. Location was convenient for downtown activities. The valet parking staff was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

John Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Rochelle, Deland

Travelled with family, Travelled with family and small children
The neighborhood doesn't seem safe at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, spacious rooms and friendly staff. Right in the center of downtown Dallas. Lots of dinning options nearby
Stayed 2 nights in Sep 2024

10/10 Excellent

heidi, Mahomet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, close to everything, walking distance as well. Sheets and towels had stains, requested new, the new sheets were clearly laundered but still had multiple stains.
Stayed 3 nights in Sep 2024

8/10 Good

AMY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice spacious rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Derika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location to all of the restaurants that we wanted to try. Very clean and the staff was very friendly and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marquis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024