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TRU By Hilton Allen Dallas

2.5 star property
Hotel near Allen Premium Outlets in Allen

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Photo gallery for TRU By Hilton Allen Dallas

Lobby
Lobby
Point of interest
Point of interest
Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪18 min walk‬
  • Allen ISD Performing Arts Center
    ‪4 min drive‬
  • Allen Event Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Allen

In Allen .You'll find Allen Premium Outlets and Eagle Stadium within 2 miles (3 km) of this hotel. Allen ISD Performing Arts Center and Allen Event Center are also within 2 miles (3 km).

What's nearby

  • Allen Premium Outlets - 18 min walk - 1.6 km
  • Watters Creek at Montgomery Farm - 4 min drive - 4.0 km
  • Allen ISD Performing Arts Center - 4 min drive - 3.4 km
  • Allen Event Center - 5 min drive - 4.0 km
  • The Village at Allen - 5 min drive - 3.6 km

Getting around

  • Love Field Airport (DAL) - 39 min drive

Restaurants

  • ‪Kelly's at the Village - ‬5 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬11 min walk

About this property

TRU By Hilton Allen Dallas

Hotel near Allen Premium Outlets in Allen
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Self parking is free.

This Allen hotel is smoke free.

  • 95 guestrooms or units
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English

Similar properties

Front of property - evening/night

Hyatt Place Dallas/Allen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is CA $152
CA $173 total
includes taxes & fees
16 Mar - 17 Mar
Hyatt Place Dallas/Allen

Property amenities

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 490 out of 672 reviews
Rating 8 - Good. 111 out of 672 reviews
Rating 6 - Okay. 39 out of 672 reviews
Rating 4 - Poor. 18 out of 672 reviews
Rating 2 - Terrible. 14 out of 672 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property to stay at
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
TRU Allen
We were given a room with a malfunctioning heater. The room was very cold, but it was late, so we went to bed hoping the room would warm up. Cold night. Learned next morning that the room was not supposed to be rented due to the heater issue. Good service to promptly move us into a different room in the morning. New room's bedside reading lamp did not work, and hotel could not fix or replace that lamp.
Stayed 2 nights in Dec 2024

6/10 Okay

whe

Travelled with family
Used towel still on nightstand
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Won’t stay again
Stay was good. Staff was excellent. Beds were very uncomfortable, mattresses need replacement.
Stayed 3 nights in Nov 2024

10/10 Excellent

jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

It’s very Clean
Stayed 4 nights in Nov 2024

8/10 Good

David

You pay for what you get, which is basically a clean, efficient dormatory room. No frills but comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Innoncent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Very pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how Walmart was close by. Very clean looking at the hotel and around the property. Door dashing had lots of options, in a very popular area. Kinda bummed there wasn’t a waffle machine but the pancakes were very yummy. The pool table/family area was engaging with the family.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and good.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Moneice

Stayed 3 nights in Oct 2024

10/10 Excellent

Scottye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except housekeeping didnt come until the end of the stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable, no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient to our needs locally.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra, College Station

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024