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TRU By Hilton Allen Dallas

2.5 star property
Hotel near Allen Premium Outlets in Allen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU By Hilton Allen Dallas

Lobby
Point of interest
Point of interest
Room, 2 Queen Beds
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    18 min walk
  • Cracker Barrel
    4 min walk
  • Parker Road Station
    9 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    38 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Place Dallas/Allen

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1003)
The price is CA $139
per night
CA $158 total
includes taxes & fees
9 Jan - 10 Jan
Hyatt Place Dallas/Allen

About the area

Allen

In Allen .You'll find Allen Premium Outlets and Eagle Stadium within 2 miles (3 km) of this hotel. Allen ISD Performing Arts Center and Allen Event Center are also within 2 miles (3 km).

What's nearby

  • Allen Premium Outlets - 18 min walk
  • Watters Creek at Montgomery Farm - 4 min drive
  • Allen ISD Performing Arts Center - 4 min drive
  • Allen Event Center - 5 min drive
  • Plano Convention Center - 7 min drive

Getting around

  • Love Field Airport (DAL) - 39 min drive

Restaurants

  • ‪Kelly's at the Village - ‬5 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬11 min walk

About this property

TRU By Hilton Allen Dallas

Hotel near Allen Premium Outlets in Allen
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Self parking is free.

This Allen hotel is smoke free.

  • 95 guestrooms or units
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free supervised childcare
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 465 out of 640 reviews" "
Rating 8 - Good. 107 out of 640 reviews" "
Rating 6 - Okay. 38 out of 640 reviews" "
Rating 4 - Poor. 16 out of 640 reviews" "
Rating 2 - Terrible. 14 out of 640 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

DAVID, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Oct 2024

10/10 Excellent

John, Queen Creek

Stayed 3 nights in Aug 2024

10/10 Excellent

Abigail

Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic room at a reasonable price
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great breakfast. Perfect location for my needs.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. I didn’t get the king room I reserved. When I arrived they gave me a queen double because the king was sold out. If I paid and reserved a king room, it should have been available. The room was ok but it didn’t have a closet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Randle is a true gem. He needs a raise. Super nice and welcoming. Great with kids.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura V, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and the staff was great, you have a lot of restaurants, mall, fwy so close to it, room was clean, a/c worked great and the breakfast was the regular stuff you get but good
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Veronica, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a convenient location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and the staff were amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean lobby and rooms. Staff was friendly. Perfect place for an overnight.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a person that needs a wheelchair this place was spacious and easy to be around the room and building.
Stayed 2 nights in Jul 2024

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and Cons
The hotel super nice and clean. The staff were very friendly. I stayed here because I was taking a big exam nearby, as I'm sure most of the hotel's guests were at the time. Though I didn't tell them why I was staying, the man who checked me in gave me a complimentary "study snack" and wished me good luck. It was such a nice surprise that the hotel went to the effort to find out what was going on and personalized the experience for us guests even just a little. The breakfast was decent for a hotel breakfast. Lost of options: eggs and breakfast meats, oatmeal, yogurt, a variety of breads, pancakes, and fruit. I loved the pool. It was super clean! It's pretty small and right next to the parking lot, but it's amazing if you get it to yourself. The soap in the rooms is a nice lemon scent, which I enjoyed. There's a little nightlight in the bathroom, which I think is such a nice touch. The room was comfortable. It wasn't perfect. It's right on hwy 75, and the traffic stays noisy all night. The fire alarm in the room flashed brightly every few seconds, which I found annoying at night, but it didn't interrupt my sleep. My door's deadbolt did not work, which makes me nervous (although it doesn't seem unsafe in the hotel generally). There is complimentary coffee 24/7, which would be great, except it tastes like cardboard. Overall, I had a good experience. I would recommend it if you're staying in the area unless you are super sensitive to highway noise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bang for your buck around way better that some hotels in the area for doble the price
Stayed 5 nights in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall easy to navigate to. Close to everything. Kind staff. Only issue was the AC is loud.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room doesn’t come with a microwave or storage for clothing
Stayed 5 nights in Jul 2024