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Tru by Hilton Garland Richardson

2.5 star property
Hotel near Firewheel Golf Park in Garland

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Garland Richardson

Lobby
Lobby
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
5055 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    3 min walk
  • Firewheel Town Center Mall
    3 min drive
  • Firewheel Golf Park
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    34 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Dallas/Garland/Richardson

Pool
Breakfast included
Pet-friendly
Parking included
3.8 out of 5, Good, (1000)
The price is CA $119
per night
CA $135 total
includes taxes & fees
23 Jan - 24 Jan
Hyatt Place Dallas/Garland/Richardson

About the area

Garland

Heart of Garland.You'll be within 3 miles (5 km) of Firewheel Golf Park and 9 miles (15 km) of Lake Ray Hubbard. Also within 9 miles (15 km) are Richland College and University of Texas at Dallas.

What's nearby

  • Curtis Culwell Center - 3 min walk
  • Firewheel Town Center Mall - 3 min drive
  • Firewheel Golf Park - 5 min drive
  • University of Texas at Dallas - 12 min drive
  • Plano Convention Center - 13 min drive

Getting around

  • Downtown Garland Station - 6 min drive
  • Dallas Union Station - 24 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 34 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪In-N-Out Burger - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Bloom Cafe - ‬4 min drive

About this property

Tru by Hilton Garland Richardson

Hotel near Firewheel Golf Park in Garland
Tru by Hilton Garland Richardson offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Tru by Hilton Garland Richardson also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Garland hotel.

  • 91 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Gift shop
  • Elevator
  • Smoking in designated areas
Tru by Hilton Garland Richardson offers 91 accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Garland Richardson Hotel
Tru Hilton Richardson Hotel
Tru Hilton Garland Richardson
Tru Hilton Richardson
Tru by Hilton Garland Richardson Hotel
Tru by Hilton Garland Richardson Garland
Tru by Hilton Garland Richardson Hotel Garland

Tru by Hilton Garland Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

ZONIA, Wylie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had a terrible experience with the front counter lady name Alicia. We had made reservations to our church's guests. There was some mixed up with their rooms. When my guest tried to explained, she didn't allow them to explained and kicked them out of the hotel, even when there was a night that we had paid extra. Terrible experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

PATTY, ROCKPORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was handy and very clean
Stayed 1 night in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Ron

Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Easy check in. Friendly staff and the room was clean with a comfortable bed.
Stayed 1 night in Oct 2024

4/10 Poor

Brad

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Jerry

Disliked: Staff & service
I liked the pool table. I didnt like there was so many different staff members
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

6/10 Okay

Amanda Ismenia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was good until we checked out. On Expedia, it says checkout is at 12:00 pm however Tru by Hilton said checkout was at 11 am. The front desk lady on Sunday morning on 9/29/24 was very rude about this. It was not our fault that there was miscommunication about our check out. She was so rude and gave horrible customer service. Would not return because of her.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, comfortable & clean rooms. Very beautiful lobby.
Stayed 1 night in Sep 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst ive ever experienced! The staff is rude and unhelpful. Theres bugs in the room and the staff could not care less. We changed rooms because there were multiple bugs in the room. We found a baby cockroach in our bed in the second room. and when we called front desk she said we could switch room's again. We told her we already switched rooms and would just like fresh sheets and pillows. She said she didnt have access to the maintenance closet and all the staff had gone home after 5. Though we didnt feel comfortable sleeping in that room. We packed our stuff, went down stairs and asked about another room only to be told theyre booked anyway. At that point i just wanted a refund and find another hotel. Hyatt next door was way cleaner, more professional, and around the same price.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennen

Disliked: Staff & service
I showed up for my reservation on September 27, 2024 and was told my room was canceled by hotel.com.hotel.com did not call to tell me that my room was canceled nor did the hotel call to tell me that my room was canceled. Even though I booked through Hotels.com, I fail as a business. I am your customer still at the end of the day and you all should have called to let me know that my reservation was canceled. Because now I will probably never use Hotels.com again, but then your facilities won’t come up in mind because you know I think you don’t care for your customers. But then the young lady and the manager was not friendly delivering the news like I was bugging them so you guys can brush up on your Customer Service skills as well. I will say that the facility was clean looked very nice. However, the Customer Service will probably not allow me to come to your facilities again.
Stayed 2 nights in Sep 2024

8/10 Good

JoAnn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

JG

Liked: Staff & service, property conditions & facilities
Did not appreciate the smell of Seman on the towels. Also, soap, shampoo & conditioner dispensers were hard to squeeze. Good breakfast and location. Easy close to restaurants.
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The room was great but the light in bathroom 411 does not work
Stayed 1 night in Sep 2024

10/10 Excellent

BEDRI

Stayed 2 nights in Aug 2024

6/10 Okay

Claudia

Stayed 2 nights in Aug 2024

2/10 Terrible

Ashton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again
Incredibly warm in the room. No extra pillows, breakfast was trash
Stayed 1 night in Sep 2024

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2024

8/10 Good

Gerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alisha was the best! Helpful, nice, Courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service
Property itself was mostly good. One ice machine and it was broke breakfast not so good but cleanliness and staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

phuoc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Curtis

Liked: Amenities
I loved my visit amazing service only thing I would like to see is better WiFi service my son couldn’t house his game on there internet like he does at every hotel we stay at but overall o loved it
Stayed 3 nights in Sep 2024