Shangri-La Harbin

5.0 star property
Family-friendly 5-star hotel near Harbin Ice and Snow World

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Harbin

Exterior
View from room
Premium bedding, down comforters, minibar, in-room safe
Lobby
Superior Room Twin

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
No.555 Youyi Road, Daoli District, Harbin, Heilongjiang, 150018
  • Stalin Park
    3 min drive
  • Zhaolin Park
    4 min drive
  • Zhongyang Street
    4 min drive
  • Harbin (HRB-Taiping Intl.)
    36 min drive

Room options

Horizon, Room, 2 Single Beds, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Family Room, 1 King Bed, River View (Deluxe)

  • 29 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, City View (Deluxe)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room Twin

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room King

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

  • 29 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room King

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Premier Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club City View Room King

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon, Room, 1 Double Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Harbin

Central Harbin getaway .Your stay at this Dao Li hotel places you within 3 miles (5 km) of Zhongyang Street and Harbin Ice and Snow World. Also, Harbin Polarland is within 3 miles (5 km) and Harbin Institute of Technology is within 6 miles (10 km).

What's nearby

  • Zhongyang Street - 4 min drive - 4.7 km
  • Saint Sophia Church - 5 min drive - 5.3 km
  • Harbin Ice and Snow World - 5 min drive - 5.4 km
  • Harbin Institute of Technology - 7 min drive - 5.9 km
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 8 min drive - 7.3 km

Getting around

  • Harbin Railway Station - 13 min drive
  • Harbin (HRB-Taiping Intl.) - 36 min drive

Restaurants

  • ‪必胜客 - ‬11 min walk
  • ‪天天红酒吧 - ‬9 min walk
  • ‪向阳花酒吧 - ‬6 min walk
  • ‪和缘诚一锅 - ‬14 min walk
  • ‪中国银行道里支行营业部 - ‬9 min walk

About this property

Shangri-La Harbin

Family-friendly 5-star hotel near Harbin Ice and Snow World
As a guest of Shangri-La Harbin, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 33992 square feet (3158 square meters) and includes a conference center. Spa services, an arcade/game room, and multilingual staff are also featured at the luxury Shangri-La Harbin. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Harbin hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Meeting rooms
  • 33992 sq ft of conference space
  • 3158 sq m of conference space
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Shangri-La Harbin offers 396 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Harbin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and body treatments.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 185 for adults and CNY 92.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Harbin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 185 for adults and CNY 92.5 for children
  • Airport shuttle fee: CNY 530.00 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 530 (one-way), (from 12 to 16 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Harbin Hotel
Harbin Shangri-La
Harbin Shangri-La Hotel
Hotel Harbin
Hotel Shangri-La Harbin
Shangri-La Harbin
Shangri-La Harbin Hotel
Shangri-La Hotel Harbin
Shangri La Harbin
Shangri La Hotel Harbin
Shangri-La Harbin Hotel
Shangri La Hotel Harbin
Shangri-La Harbin Harbin
Shangri-La Harbin Hotel Harbin

Shangri-La Harbin Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 165 reviews" "
Rating 8 - Good. 57 out of 165 reviews" "
Rating 6 - Okay. 19 out of 165 reviews" "
Rating 4 - Poor. 7 out of 165 reviews" "
Rating 2 - Terrible. 5 out of 165 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Shangri-La standard
Not a Shangri-la standard at all. The room look old, toiletries sub-standard brand, small TV and not working !!! Poor check in, attending to other things while checking me in. No concierge in helping my luggage. And horrible breakfast ... poor crowd control, squeeze, no service, many unclear table, rude chef (egg station). Super regret staying in this hotel in my first trip to Harbin.
Stayed 4 nights in Jul 2024

10/10 Excellent

Xiuling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this great location hotel with friendly staff.
Stayed 4 nights in Mar 2024

8/10 Good

Lip San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice View from the Room.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it 😍🐯fun
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024

10/10 Excellent

CHEE YONG

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there were very helpful n polite
Stayed 7 nights in Dec 2023

10/10 Excellent

Xiyuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Gary

Business traveller
I think the property is in a convenient location in Harbin.
Stayed 3 nights in Jul 2023

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try their SPA
Close to the river only few minutes walk. Though it’s not close to busy center but taxi is not too expensive.
Stayed 2 nights in Jan 2020

10/10 Excellent

DavidH, Peru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, well shangrila-la is a well know brand hotel. We love morning breadfast. And the first day the hotel send us some fruits. Our room has the drinks included... unfortunately we don’t drink alcohol so we didn’t consume the mini fridge.
Stayed 3 nights in Jan 2020

6/10 Okay

Caroline

Travelled with family
Liked: Room comfort
3 hours balckout in the room
The room is good but my son experienced the 3 hours black out in his room.
Stayed 2 nights in Dec 2019

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel - Kit Gao in particular provided great service and recommendations at the front desk. Thank you very much for your help!
Stayed 3 nights in Dec 2019

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was good
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great location, close to everything with great views.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

8/10 Good

HonChang, Sherwood Park, Alberta, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious at the entrance and clean. At the entrance drop off point..can be congested with vehicles and space is tight. Although there is often an attendant at the elevator, you still have guest smoking in the elevator...and it was a youngster on the same elevator going up and he had a cigarette on his hand. Wonder why the hotel attendant did not spot him. The room was too warm and hotel did try to help after we suggested they open the window to get cool air in for a short while. Can maintain nice temp in winter if the curtain is drawn half open to let some coll draft air circulating in the room and turning off the room fan (which is heated) completely.completely. The buffet breakfast is pricey......but very tasty food are served. OVERALL A VERY NICE HOTEL TO STAY.
Stayed 6 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This Shangri-La is disappointing. Compared to other hotels in this chain, it is of poor quality and very overpriced.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This is an older property and the rooms are more like a 3 star motel. Breakfast is mediocre.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the atmosphere of the check in and the lobby lounge. The room was nice and clean with a great view across the river to the ice and snow world.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018