1) Rooms are out of date, small and not very practical - e.g. no wardrobes beds just fit in the rooms, bathroom is tiny, furniture dated. 2) Hotel service opens at 9am and closes at 9pm 3) You have to ask for everything, no ironing boards and the irons are very cheap versions, be careful with your clothes 4) staff not very helpful and didn't care, we asked for a receipt of our stay, they told us to send an email?!?! I'm sure that this will be my first and last stay at Pierre & Vacances - there's so much better choice if you look better than I did.