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Hotel Kwality

2.5 star property
Guest house near Chandni Chowk in New Delhi

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Photo gallery for Hotel Kwality

Lobby
Shower, free toiletries, towels
Property entrance
Reception
Standard Room, 1 Double Bed

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
53 Arakashan Road, Ram Nagar, Paharganj, Near New Delhi Railway Station, New Delhi, Delhi N.C.R, 110055
  • Gole Market
    ‪3 min drive‬
  • Jama Masjid
    ‪3 min drive‬
  • Chandni Chowk
    ‪3 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

New Delhi

Paharganj stay.Your stay at this Paharganj guesthouse places you within 3 miles (5 km) of Chandni Chowk and India Gate. Gole Market and Ajmal Khan Road are also within 2 miles (3 km).
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What's nearby

  • Jama Masjid - 3 min drive
  • Chandni Chowk - 3 min drive
  • Red Fort - 4 min drive
  • Gurudwara Bangla Sahib - 4 min drive
  • India Gate - 6 min drive

Getting around

  • New Delhi Station - 9 min walk
  • New Delhi Airport Express Terminal Station - 15 min walk
  • Indira Gandhi International Airport (DEL) - 21 min drive

Restaurants

  • ‪Darbar - ‬3 min walk
  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bikaner Sweets Corner - ‬5 min walk
  • ‪Gem Bar - ‬10 min walk

About this property

Hotel Kwality

Guest house near Chandni Chowk in New Delhi
A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Kwality. Free self parking is available.

Smoking is allowed in designated areas at this New Delhi guesthouse.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Built in 1978
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Kwality offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–10 AM: INR 100 per person
  • 24-hour room service

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: INR 450.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to take advantage of the airport transfer service are kindly requested to contact the property in order to communicate their exact arrival time.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately INR 100 per person
  • Airport shuttle fee: INR 900.00 per vehicle (one-way)
  • Early check-in fee: INR 450.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Kwality
Hotel Kwality New Delhi
Kwality Hotel
Kwality New Delhi
Hotel Kwality New Delhi
Hotel Kwality Guesthouse
Hotel Kwality Guesthouse New Delhi

Hotel Kwality Reviews

Reviews

6.0
Rating 10 - Excellent. 9 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 33 out of 91 reviews
Rating 4 - Poor. 13 out of 91 reviews
Rating 2 - Terrible. 14 out of 91 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yusuf

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbish hotel
Staying at Kwality hotel was some experience. The room was ok but the cupboards were dirty and the blanket was not neatly stacked, it was just shoved in the cupboard.The sink was cracked, no hot water, gaps in the windows. Personally I would not recommend this hotel. Pay extra and get a decent hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESERVATION CANCELLED WITHOUT WARNING
RESERVATION WAS CANCELLED WITHOUT WARNING. I COULDNT CHECK IN THE HOTEL BECAUSE ACCESS WAS CLOSED DUE TO RAMADAN CELEBRATIONS.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty wash rooms and uncleaned rooms
I don't suggest this hotel. Dirty wash rooms and uncleaned rooms. I had to fight for getting the room changed. Cleanliness is based on the type of room that is booked. This should not be the case. Even if a smaller room is booked, the room should be absolutely neat & clean. Especially the washroom and the bathroom.

4/10 Poor

pavan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very bad experience in this hotel .room was completely stinking and full of cockroaches.

8/10 Good

Verified traveller

Liked: Staff & service
Were helpfull staff and near to shopping and restaurant.

6/10 Okay

Verified traveller

Average Hotel
Hotel is pretty average but it was good for price i paid.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NAFASAT, MORADABAD UP INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND ECONOMIC HOTEL SO CLOSED TO STATION
I HAD A SUDDEN PROGRAM FOR DELHI ON 06-03-2014 AND I HAD NO STAY ARRANGEMENT THERE.I EXPLORED THE INTERNET AND CAME ACROSS THE EXPEDIA SITE. I GOT ROOM BOOKING AT VERY AFFORDABLE RATE AND HOTEL WAS QUITE CONVINIENT FOR APPROACH. HOTEL ITSELF WAS FOUND TO BE CLEAN, STAFF HOSPITABLE AND ROOM SERVICE CUSTOMER FRIENDLY AND QUICK. IT WAS NICE TO STAY THERE AND IN FUTURE TOO I WOULD PREFER TO STAY THERE IN CASE THE ROOM WOULD BE AVAILABLE.

2/10 Terrible

Rahul, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room with thick layer of dust..
The rooms i got were dirty and had a layer of thick dust to suggest that they had not been cleaned for days. The washroom was really small.. and wall paint had come off the walls in patches.

2/10 Terrible

Abhishek, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good

6/10 Okay

Verified traveller

Liked: Staff & service

2/10 Terrible

Sunil Abraham, Cochin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very sad to stay in Qyality Hotel
The rooms are very dirty, the staff aslo is not good. very difficult to find out the hotel. overy all the atmosphere is very sad.

10/10 Excellent

Shankar, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Hotel is v clean, 3 days stay in this hotel never had any issues, hotel is very good to stay but dont order any food in this hotel apart frm food all r good.

6/10 Okay

BB, Salem

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok to stay with in budget
Hotel in good in services. Staffs are very very polite and good.

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Our 1st impressions weren't very good when the airport pick up I had arranged & received confirmation for wasn't there. I called the hotel who said they never received my booking, I knew this was incorrect as I had a confirmation e-mail. The hotel manager was really nice & advised he can send a taxi for same price as pick up in 1 hour or if i use the pre paid taxi at the airport it will be 400-450 rupees so will be cheaper & quicker. Of course i used the pre paid service which was 400 rupees and I had no issues. I would advise anyone to use this service instead of hotel pick up as it is cheaper. The manager was very apologetic and upgraded our room which was nice of him. The room was fine with good tv and good channels. Good AC but it smelt a bit so we turned it off and used the fan. Room service was nice and cheap as well. Shower wasn't warm but I expected that - it was fine for us. As for the area - I wouldn't recommend it, I think it used to be a backpacker area but it doesn't seem to be anymore. Personally I didn't want to walk down the street, it wasn't very pleasant but obviously that isn't the hotels fault.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
good location close to Conaught Place
If you want an hotel with a good location, cheaper and if you are not obsessionnal of cleaniness. Very good price for new delhi center.

4/10 Poor

Nik, Cleveland Oh

Disliked: Staff & service
Taking extra charges
I was 1 hour before checking time and they took 1 day extra charge from me, very bad non cooperative staff.

8/10 Good

Linda, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at Kwality Hotel
The room is comfortable...we got a double bed room, but the staff is helpful to put the two beds together to make it a queen bed. Thanks! We ordered meals from our room at midnight since we arrive from the airport late...and the food is surprisingly good... The wifi is strong. So, i managed to do facebooking with my children in Malaysia... What a relief. However, the aircond is dripping with water...makes the carpet smell.... The helpful worker sprayed the room with air freshener, but it lasted just a few minutes. But with the reasonable room rate...i am not complaining...

6/10 Okay

Suumit, Indore

Liked: Property conditions & facilities
Disliked: Room comfort
Great Location!
Great Location! Good service

6/10 Okay

Verified traveller

Disliked: Staff & service
OK in economy Class Hotels
This Hotel is just OK not very good but not bad i recommended

4/10 Poor

Anna, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby room
Good location if you want to be near the New Delhi station. In a safe neighborhood. Lobby is clean and bright but our room was dirty with peeling paint. Good wifi.

10/10 Excellent

Taiyab jee, Lucknow, Uttar Pradesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family stay.
The staff was very friendly. The rooms were good in condition.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good.good hotel.close to New Delhi Railway station station.Over all satisfactory.

10/10 Excellent

ram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort