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The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

5.0 star property
5-star luxury hotel near DLF Cyber City, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Banquet hall
Exterior
Staircase
Club Room, Terrace (Royal) | Terrace/patio
Suite, 1 Bedroom | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Ambience Island, DLF Phase 3, National Highway-8, Gurugram, Haryana, 122002
  • Ambience Mall
    ‪4 min walk‬
  • DLF Phase II
    ‪16 min walk‬
  • DLF Cyber City
    ‪16 min walk‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪25 min drive‬

Room options

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Royal)

Club Room (Royal)

Club Room (Royal)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, Terrace (Royal)

Club Room, Terrace (Royal)

Club Room, Terrace (Royal)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Taj City Centre Gurugram

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (418)
The price is CA $416
per night
CA $491 total
includes taxes & fees
4 Feb - 5 Feb
Taj City Centre Gurugram

About the area

Gurugram

Heart of Gurugram.Your stay at this DLF Phase 3 hotel places you within 3 miles (5 km) of DLF Cyber City and Golf Course Road. Also within 9 miles (15 km) are Medanta and Sohna Road.

What's nearby

  • Ambience Mall - 4 min walk
  • DLF Phase II - 16 min walk
  • DLF Cyber City - 16 min walk
  • Golf Course Road - 7 min drive
  • Medanta - 11 min drive

Getting around

  • Sikandarpur Station - 6 min drive
  • Moulsari Avenue Station - 9 min walk
  • Indira Gandhi International Airport (DEL) - 25 min drive

Restaurants

  • ‪Chili's - ‬7 min walk
  • ‪Mamagoto - ‬7 min walk
  • ‪SKY Deck Leela - ‬2 min walk
  • ‪Zanotta @ The Leela - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

5-star luxury hotel near DLF Cyber City, connected to a shopping center
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers its guests a full-service spa, a golf course, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center, 9 meeting rooms, and limo/town car service are available. A health club, a sauna, and a library are also featured at the luxury The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 412 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 2008
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary offers 412 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 2360 for adults and INR 1180 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 12 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2360 for adults and INR 1180 for children
  • Airport shuttle fee: INR 4480 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 3500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses geothermal energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambience Hotel Gurgaon
Hotel Leela Ambience
Hotel Leela Ambience Gurgaon
Hotel Leela Gurgaon
Leela Ambience
Leela Ambience Gurgaon
Leela Ambience Gurgaon Hotel
Leela Ambience Hotel
Leela Ambience Hotel Gurgaon
Leela Gurgaon
Leela Kempinski Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
The Leela Kempinski Gurgaon Delhi Ncr Hotel
The Leela Ambience Gurgaon Hotel Residences
Leela Ambience Hotel Gurugram New Delhi
Leela Ambience Gurugram New Delhi
The Leela Ambience Hotel Residences Gurugram
The Leela Ambience Gurugram Hotel Residences
The Leela Ambience Hotel Residences Gurugram

The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 702 reviews" "
Rating 8 - Good. 121 out of 702 reviews" "
Rating 6 - Okay. 42 out of 702 reviews" "
Rating 4 - Poor. 26 out of 702 reviews" "
Rating 2 - Terrible. 33 out of 702 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gurinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and the staff is really helpful. This is my 2nd time staying here. Will recommend this hotel if you are looking for amazing time.
Stayed 3 nights in Oct 2024

8/10 Good

Pradeep, Perumbavoor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for corporate visits and most of the time fits the budget. Staffs are friendly overall, but checkin can be more friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Priyanka

Stayed 4 nights in Sep 2024

6/10 Okay

G

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff. Traffic mayhem in the evening to get to Delhi from here, no relaxation area in spa, very busy lobby. I had a great massage too. Very oddly I was being offered a room upgrade at a cost (never had this at a hotel before!) rather than complimentary as I was a VIP, I was told of all the benefits I would get if I upgraded rather than as a VIP, save for breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daljit, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly 5 star quality.
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Stayed 8 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

PRITI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️I had an exceptional stay at Leela Ambience and loved every minute of my time there. The staff greeted me with a warm Namaste when I entered and exited the hotel, and the overall ambience of this 5-star hotel in the middle of Delhi Cyber Hub was awesome. The restaurant's food was phenomenal, with dishes of absolutely Michelin-star quality. Despite being in the bustling hub of a shopping center, the hotel itself felt like an oasis of silence and tranquillity. You really have to experience this hotel in its entirety to savor the precious moments of joy there. The staff was incredibly helpful, going to great lengths to assist with any query, big or small. Thank you, Leela, for the beautiful experience. I can't wait to visit again in October. ❤️
Stayed 3 nights in Sep 2024

10/10 Excellent

Bashar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made my stay an unforgettable one
Stayed 5 nights in Sep 2024

10/10 Excellent

Malar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were super polite and attentive. Wonderful stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite, the room was spacious and clean, the location next to the mall made it very convenient for my shopping.
Stayed 1 night in Sep 2024

10/10 Excellent

PRAVEEN

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

DEEPIKA

Stayed 4 nights in Aug 2024

10/10 Excellent

Milind

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at around 3 pm but room was still not ready. They managed to give it within a couple of minutes but the fact I was arriving late, the room should have been ready. Otherwise wonderful experience at this great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVVEEDDDDDD my stay in Leela, Ambience mall in Gurgaon. The staff was soooo courteous, the stay was so comfortable. The room amenities were beautiful . and also the best part was the FOOD.. EXCELLENT , EXCELLENT , EXCELLENT is all I can say.. Thanks for giving me such an amazing stay …
Stayed 3 nights in Sep 2024

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all respects, this hotel is absolutely amazing. Excellent location, great service, amazing food.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ajit, Spring

Stayed 4 nights in Aug 2024

10/10 Excellent

Surjeet

Stayed 1 night in Sep 2024

8/10 Good

Surjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good feels like luxury ,although property getting old but wonderfull staff white washes all EXCEPT only problem is at ENTRY door ,all theses people at that place expect tipping ,every time you go in and out ,makes you feel like beggars in dresses , need to be more REGULATED
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Praveen

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Akhilesh

Liked: Staff & service
Disliked: Cleanliness
Checked in on Wednesday afternoon, had room service and then breakfast next morning and that’s when it happened. Upset stomach and cramps. Looked around the room and found mould on chopping board, in the fridge, dirty dishes no cleaning supplies as was stated in the room description. Looked like room hadn’t had a thorough clean in weeks. I do food safety audits so do actually have some idea. Luckily had a mall next to the hotel so got the food from there. Finally checked out on Sunday from leela and checked into Taj. Never in all these years have had this sort of experience. Staff was lovely and as had seen a fellow in suit shouting at the staff cleaning the room on Thursday morning so didn’t even bother complaining about the state of the room. Took medication and got well enough to leave. Now I will most likely get a standard format reply in response as a tickbox experience from the hotel. I don’t need that. My holiday got ruined thanks to the food safety standards and cleanliness at this hotel. Genuinely travel to India every year however don’t think I’ll be staying with this chain. Oh and please take the posters off for the orders that ended in June, we are in September. Just saying to the management at least walk your hotel and majority of problems can be fixed. But what do I know as only have over 23 years of hospitality management experience. Please don’t insult my intelligence by comments like we take feedback seriously and aim to deliver highest level of service etc.
Stayed 4 nights in Aug 2024