InterContinental Bali Sanur Resort by IHG

5.0 star property
5-star beachfront resort near Sanur Beach

Choose dates to view prices

Photo gallery for InterContinental Bali Sanur Resort by IHG

Bar (on property)
On the beach, white sand, free beach cabanas, sun loungers
Couples treatment rooms, hot tub, steam room, body treatments
Lobby
Private pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Jalan Kusuma Sari No. 8, Sanur Beach, Denpasar, Bali, 80227
  • Mertasari Beach
    ‪2 min walk‬
  • Sanur Beach
    ‪3 min walk‬
  • Sanur Night Market
    ‪4 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬

Room options

Junior Suite, 2 Single Beds, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds

Villa, 3 Bedrooms, Garden View (Pool)

  • 408 sq m
  • Sleeps 8
  • 3 Twin Beds

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Garden View (Pool)

  • 308 sq m
  • Sleeps 6
  • 2 Twin Beds

Presidential Villa, Multiple Beds, Beach View, Beachfront

  • Ocean view
  • 937 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

Junior Suite, 2 Single Beds, Garden View

  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 136 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 90 sq m
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 King Bed, Garden View

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Garden View

  • 136 sq m
  • Sleeps 4
  • 1 Twin Bed

Villa, 1 Bedroom, Garden View (Pool)

  • 308 sq m
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Ocean View (Spa)

  • Ocean view
  • 157 sq m
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom, Garden View (Spa)

  • 157 sq m
  • Sleeps 3
  • 1 Twin Bed

About the area

Denpasar

Beachside getaway.Stay at this Denpasar resort and you'll be within half a mile (1 km) of Sanur Beach and 9 miles (15 km) of Kuta Beach. Also within 9 miles (15 km) are Legian Beach and Tuban Beach.

What's nearby

  • Mertasari Beach - 2 min walk - 0.2 km
  • Sanur Beach - 3 min walk - 0.3 km
  • Sindhu Beach - 4 min drive - 2.7 km
  • Sanur Night Market - 4 min drive - 3.0 km
  • Kuta Beach - 34 min drive - 13.1 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive

Restaurants

  • ‪Massimo - ‬3 min walk
  • ‪Lilla Pantai - ‬6 min walk
  • ‪Place 2 be - ‬4 min walk
  • ‪Warung Pantai Semawang - ‬2 min walk
  • ‪SALA Bistro Bali - ‬5 min walk

About this property

InterContinental Bali Sanur Resort by IHG

5-star beachfront resort near Sanur Beach
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At InterContinental Bali Sanur Resort by IHG you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Denpasar resort.

  • 120 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
InterContinental Bali Sanur Resort by IHG offers 120 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The Spa has 7 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Dutch, English, Indonesian

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Bali Sanur Resort by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1052700.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 508200 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1052700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Regent
Fairmont Sanur Beach Bali Resort Denpasar
Regent Bali Hotel
Regent Bali Hotel Sanur
Regent Bali Sanur
Fairmont Sanur Beach Bali Hotel
Fairmont Bali Hotel
Fairmont Sanur Beach Bali
Fairmont Sanur Beach Bali Denpasar
Fairmont Sanur Bali Denpasar
Fairmont Sanur Beach Bali Suites Villa Resort Denpasar
Fairmont Sanur Beach Bali Suites Villa Denpasar
Resort Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites Villa
Denpasar Fairmont Sanur Beach Bali Suites & Villa Resort
Resort Fairmont Sanur Beach Bali Suites & Villa
Fairmont Sanur Beach Bali Suites Villa Resort
Regent Bali
Fairmont Sanur Beach Bali
Fairmont Sanur Bali Suites

InterContinental Bali Sanur Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 432 reviews
Rating 8 - Good. 97 out of 432 reviews
Rating 6 - Okay. 34 out of 432 reviews
Rating 4 - Poor. 16 out of 432 reviews
Rating 2 - Terrible. 5 out of 432 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but could be better
Our stay at the InterContinental was nice, however I could not give it 5 stars because checking in was problematic, and the beach was not cared for very well (seaweed was not cleaned up, unlike surrounding hotels). It may have simply been a bad day, but check in was heavily delayed!! Also the beach is quite nice but unlike the surrounding hotels, the seaweed was not cleaned up, which was a shame. The food was good, the service was fantastic, and their spa is wonderful. The pool is actually one of its best features. The rooms are beautiful and the beds were the best throughout our entire trip (3 weeks). However, their products (shampoo/bodywash/lotion) could use some updating…..you would expect a 5 Star establishment to use better quality, if not Sensatia. Finally, the weights in the gym could also be updated. Overall, still a really pleasant stay, and we did enjoy the service, grounds and facilities.
Stayed 3 nights in Dec 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yasmin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully laid out resort, with exceptional swimming pools and grounds. The main swimming pool was far too warm to swim in beyond 8am and was equivalent to the air temperature, so opted for the smaller pools instead. Breakfast options were good, however, not exceptional for the price. Rooms were spacious and clean, with ample space for two people. Interior decor was beautiful, however, overall experience does not amount to the cost and luxury expected.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not more highly of the staff. They were all amazing
Stayed 5 nights in Nov 2024

8/10 Good

Michael, West Leederville

Travelled with partner
Liked: Cleanliness, staff & service
I want to be fair when I make this review because overall it’s a nice hotel with great staff. However , there were issues. 1- the main restaurant was closed for refurbishment and you could only use Pier 8 , that said, Pier 8 is in a fantastic location. 2- the hotel is being refurbished throughout and it’s my understanding that the pool and Pier 8 will be refurbished in Jan 25. 3- the hot water in our room was cold /tepid for most of our stay until we were told to let it run for 5 minutes first and even then it was only warm. 4- Normally in a hotel you put down a deposit and pay the rest when leaving . In this case you put down $400.00 and they then text you to say you have exceeded the amount and please put down more. This was first for me. 5- the hotel feels disjointed with a huge pond in the middle with no access around it. Essentially you have the front reception and then the pool and beach side restaurant. 6- not overly friendly reception staff. The positives. 1- nice room with large balcony / second living area. 2- nice breakfast 3- great restaurant and pool staff. 4- nice pool if somewhat very hot to sit around and very warm water. 5-great location. In summary I would stay again , however ,wait until all the refurbishment is done.
Stayed 8 nights in Oct 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Andrew, Worongary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is about to udergo an upgrade so maintenance is not being done. 2 lifts out of action, gym machines out of action. Main restaurant out of action. Overall better options elsewhere for the money spent.
Stayed 7 nights in Oct 2024

10/10 Excellent

CHARLIE

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location.
Stayed 6 nights in Sep 2024

10/10 Excellent

CHARLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG. This hotel was amazing. It was toght on the beach and near all.ttprs of restaurants and bars. It is also right on the boardwalk. The pools are amazing. The breakfast was also amazing, i recommend adding breakfast to your stay. The staff was perfection
Stayed 2 nights in Sep 2024

4/10 Poor

Shanaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The F&B staff completely incompetent. Really polite staff but just couldn’t do the job or insufficient training. Waiting over 40mins for Breakfast and poached eggs turned up as boiled go on and on but F&B was terrible. I also fell outside at the front entrance as water everywhere without appropriate signage I said at checkout experience wasn’t good the staff didn’t have the decency to ask why!! Enough said to be honest.
Stayed 3 nights in Sep 2024

6/10 Okay

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location and wonderful staff. The team there are friendly and could not do more to help. The property is overall very tired and needs real work to get it up to a proper standard. The hot water is hit and miss, the decking areas are in poor repair and tripping hazards are everywhere. The sheets and pillow cases should be changed more frequently, shower supplies are not replenished and tiles in the bathroom are literally crumbling away. We will not be back to this hotel any time soon and would rate the overall experience as far short of the cost of it. This is at best a 3.5 star location for us. The cost of our stay was simply far too expensive for the experience that we had. We cannot praise the staff enough here. They were all warm, welcoming and personable at every turn. We shall call in to say hello and thank them again for their kindness and hard work next time we are in Bali. We will not be staying with any InterContinental properties in the future after this experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the patio space.
Stayed 1 night in Aug 2024

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the staff were all wonderful. Would definitely come back
Stayed 3 nights in Aug 2024

8/10 Good

Carl John, Forster

Travelled with partner
The hotel location was good. Overall the hotel was very good. Just an unfortunate experience at check in which resolved quickly
Stayed 7 nights in Jul 2024

6/10 Okay

mario, Ocean Reef

Travelled with partner
Breakfast staff were nice
Stayed 3 nights in Jul 2024

8/10 Good

Naffissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the intercontinental. The staff were lovely. The room was quiet and very comfortable. Some things need a little updating but overall it was great. The beach acsess to many fantastic restaurants was great too.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental sanur
Beautiful hotel and wonderful staff, rooms are massive, breakfast is excellent with many items to choose from as well as ala carte menu to choose from, only downside is some of the communal areas are starting to require some tlc
Stayed 6 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Spa rooms with daily 1 hour massage are quite the perk. Staff is friendly and welcoming.
Stayed 12 nights in Mar 2024

6/10 Okay

Thi Thanh Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice resort but is lacking something - no character or style? I found it very plain, boring and cold atmosphere. Check in and check out was fast and easy, rooms are big but I felt wasted with the outdoor seating area as its so hot and humid in Bali. The air con is in the room only, theres glass sliding doors that seperate the room and seating area. The air con was a challenge to use - either got too hot when not on or too cold when on, couldnt find the right temperature at night whilst sleeping. Kepy waking up sweating or shaking and had to keep re-adjusting the temperature. Breakfast was included and excellent = range, variety in asian dishes, western, fruits, breads and pastries. Security is top notch on the street for main entrance and the back entrance to the beach is manned as well. It was a nice experience staying here, not unpleasant, but unfortunately, I wouldnt stay here again - mainly because its so expensive for what you get.
Stayed 3 nights in May 2024

8/10 Good

Taha

Travelled with family
Liked: Staff & service, property conditions & facilities
the beach by the resort was not clean at all and there were a lot of plastic cups and bottles. Also, a lot of dead grass
Stayed 2 nights in Apr 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful Hotel Welcoming staff and great amenities Lovely location on the beach
Stayed 1 night in Apr 2024