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Best Western Plus Castle Rock

2.5 star property
Castle Rock guestrooms with free WiFi

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Photo gallery for Best Western Plus Castle Rock

Lobby
Lobby
Suite, 1 King Bed, Balcony, Mountain View
1 bedroom, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
595 Genoa Way, Castle Rock, CO, 80109
  • Outlets at Castle Rock
    ‪9 min walk‬
  • Metzler Ranch Community Park
    ‪2 min drive‬
  • Red Hawk Ridge Golf Course
    ‪4 min drive‬
  • Denver, CO (APA-Centennial)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Suite, 1 King Bed, Balcony, Mountain View

Suite, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Denver South - Castle Rock by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (950)
The price is CA $152
per night
CA $173 total
includes taxes & fees
17 Mar - 18 Mar
Holiday Inn Express & Suites Denver South - Castle Rock by IHG

About the area

Castle Rock

In shopping district.You'll be within half a mile (1 km) of Outlets at Castle Rock and 2 miles (3 km) of Metzler Family Open Space with a stay here. Metzler Ranch Community Park and Red Hawk Ridge Golf Course are also within 3 miles (5 km).

What's nearby

  • Outlets at Castle Rock - 9 min walk
  • Red Hawk Ridge Golf Course - 4 min drive
  • Castle Pines Golf Club - 6 min drive
  • Sky Ridge Medical Center - 11 min drive
  • Park Meadows Mall - 14 min drive

Getting around

  • Denver Intl. Airport (DEN) - 43 min drive

Restaurants

  • ‪In-N-Out Burger - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive

About this property

Best Western Plus Castle Rock

Castle Rock guestrooms with free WiFi
Best Western Plus Castle Rock offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite 24-hour business center. The business-friendly Best Western Plus Castle Rock also features a library, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Castle Rock hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Convenience store
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Best Western Plus Castle Rock offers 69 accommodations with coffee/tea makers and hair dryers. 27-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Castle Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Castle Rock
Best Western Inn Castle Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock
Castle Rock Best Western
Best Western Inn Suites of Castle Rock
Best Western Plus Rock Rock
Best Western Plus Castle Rock Hotel
Best Western Plus Castle Rock Castle Rock
Best Western Plus Castle Rock Hotel Castle Rock

Best Western Plus Castle Rock Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Stayed 1 night in Jan 2025

8/10 Good

Robert M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for where we needed to be.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their was an error on our expedia dates for our stay but when we arrived augustine at the front desk jumped in and went above and beyond the call of duty. Hebcalled expedia directly and helped get it all straightened out It was a refreshing site as good customer service is a lost art. Thanks again augustine keep up the great work!!!
Stayed 1 night in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
I was there for a week for business I was very comfortable room was clean could not have asked for anything more
Stayed 5 nights in Nov 2024

10/10 Excellent

marylee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love everything about this place but was shocked by the late check out fee. $59.00 for one hour is ridiculous.
Stayed 1 night in Nov 2024

8/10 Good

Shelisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Several nearby restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities
Ideal location
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Liked: Room comfort
Disliked: Staff & service
They steal your money beware!
First of all Susan at check in was very rude. She was demanding an incidentals hold of $50 on a card. I told her that there’s nothing about that on the website I booked it on as well as Im a gold member with Hotels.com and should not have to pay an incidentals hold. She threatened to cancel the reservation if I did not give her a card. She promised that it was just a temporary hold and would not affect my balance however immediately $50 came out of my checking account. They took two days to give me the $50 back and then this morning 10/25 $50 came out again and overdrafted me again. I’ve called the front desk and the managers not there and they don’t know when she will be in. On top of that there is a $59 fee for late checkout which I have never heard of at any hotel. And lastly there were people running after midnight at the property and slamming doors and then most of the hot breakfast was cold and crunchy.
Stayed 1 night in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice property. Generous breakfast.
Stayed 6 nights in Oct 2024

8/10 Good

shirlene, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the Quiteness
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and quiet. A first floor room with my elderly pet was great because we did not have to climb stairs (he refuses to get on an elevator). This is the second time I’ve stayed here and I will definitely return.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Thornton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a volleyball tournament nearby. Enjoyed free breakfast and hot tub.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dana, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities
One of the two rooms reeked of smoke. Showers etc all a bit run down. A couple of mediocre restaurants nearby.
Stayed 3 nights in Aug 2024