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The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property
4.5-star luxury hotel near Colorado Convention Center

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Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Lobby
View from property
Classic Room, 1 Queen Bed, City View
View from property
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Colorado Convention Center
    ‪10 min walk‬
  • Union Station
    ‪18 min walk‬
  • Coors Field
    ‪18 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, City View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 Queen Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Signature Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

The Oxford Hotel

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is CA $428
per night
CA $561 total
includes taxes & fees
25 Mar - 26 Mar
The Oxford Hotel

About the area

Denver

Downtown Denver stay.At this Downtown Denver hotel, you'll be well placed to visit Paramount Theater and 16th Street Mall, both within a 5-minute walk. Union Station and Coors Field are also within 2 miles (3 km).

What's nearby

  • Paramount Theater - 3 min walk - 0.3 km
  • Denver Art Museum - 10 min walk - 0.9 km
  • Colorado Convention Center - 10 min walk - 0.9 km
  • Union Station - 18 min walk - 1.5 km
  • Coors Field - 18 min walk - 1.5 km

Getting around

  • 18th - California Station - 6 min walk
  • Denver Union Station - 17 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪The Sheraton Denver Lobby - ‬3 min walk
  • ‪Coyote Ugly Saloon - ‬4 min walk
  • ‪Novo Coffee - Glenarm - ‬3 min walk
  • ‪Maggiano's - ‬4 min walk
  • ‪Earls - ‬3 min walk

About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star luxury hotel near Colorado Convention Center
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 31470 sq ft of conference space
  • 2924 sq m of conference space
  • Built in 1892
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Valet parking on site (USD 59.00 per day; includes in/out privileges)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, HAMMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

EDMUND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Patrizia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, beautifully decorated for the holiday. Spacious room and bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Taylor, Greeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a Colorado native and only live an hour away from Denver. A stay at the Brown Palace is always an amazing experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible rooms, spa services, and high tea
This was our first time staying here and to say we were impressed is an understatement! The location is perfect. The rooms are beautiful and HUGE. I can't gush enough about the spa treatments and high tea is wonderful! The unlimited complimentary water was a much needed surprise. I'd add photos of the beautiful room, but the Hotels.com app never seems to allow me to do so (all permission have been granted).
Stayed 5 nights in Sep 2024

6/10 Okay

Minette

Liked: Cleanliness
Disliked: Property conditions & facilities
I recently stayed at this hotel and unfortunately, my experience was quite disappointing. It seems the owner has put all their focus on the afternoon tea, which, while charming, has come at the expense of the rest of the hotel. The rooms are outdated and in dire need of renovation. The parking situation is another downside; they only offer overnight valet for a steep price of $69 a night, which feels excessive. Walking through the halls of the hotel gives off a strange vibe, almost like being on the set of a haunted film. While I appreciated the security's efforts to keep homeless individuals off the property, it still left me feeling uneasy. On a positive note, the hotel's location is its saving grace. It's right outside 16th Street, with plenty of activities and attractions nearby. However, I was frustrated to find that afternoon tea was fully booked, and they were unable to accommodate their own guests. Overall, I left feeling underwhelmed and wouldn’t recommend this hotel unless significant improvements are made.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE TO STAY IN DENVER!!!
The BEST place to stay in Denver. Elegant, historical hotel, centrally located. Live music with afternoon tea. Great bars. Nice restaurants. Excellent service.
Atrium
An architectural masterpiece
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays at The Brown Palace
Beautiful and classy.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra, Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place to stay in the holidays
Stayed 3 nights in Nov 2024

8/10 Good

marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BP is a lovely place for a destination stay in Denver for a theater visit or family visit. I had hoped there would be more dining options available and room service since the hotel is billed as a luxury experience. Our queen bed was very hard and our room was cold. The massages were great but thee massage room was cold. Since it’s in an ancient basement, the ladies spa locker room has a distinct sewer odor. The live music is wonderful. Service is great. Valet parking is great. Have high tea. Ask for a good bed. They probably have one. I missed the historic tour but it looks amazing.
Stayed 2 nights in Nov 2024

10/10 Excellent

victoria

Travelled with family
Grand Hotel in downtown Denver
Beautiful grand hotel in downtown Denver. Large rooms with marvelous bathrooms. I like their tavern and lobby bar cocktails and their Caesar salad is amazing at their restaurants.
Chandelier decorated for Christmas
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very taken care of and safe. Great rooms. Great staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Travelled with family
Beautiful hotel, needs the tender care of an experienced veteran carpenter. The check in desk is oddly placed. The bar at the entrance makes it difficult to make your way to the desk & then to the elevator.
Stayed 1 night in Nov 2024

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
They common areas of the property are STUNNING. The room was just ok. Its an old property so I wasn't expecting a modern room. However, the bathroom cabinets had the doors removed leaving almost a shell of a cabinet. The shower lack hot water and almost no water pressure. It felt like the room overall needs a renovation, strange wall feature that felt like a band aid, old carpeting and a tad musty. Its an iconic location and hotel with a deep history. It is also on the upper price point because the hotel is iconic. I hope they can improve the overall quality of the rooms.
Stayed 1 night in Nov 2024

6/10 Okay

Jonathon

Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but needs some TLC in the rooms
Beautifully decorated for Christmas. Our room was nice but the bathroom had seen better days with dirty caulking and grout. Some of the doors to the rooms were paint chipped. The place net some TzLC
Stayed 1 night in Nov 2024

10/10 Excellent

Kaylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very friendly. They were willing to help with anything I needed
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful check-in staff. Loved the historical element of the hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Timohty

Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Charming hotel with some fixable issues
Service provided by valet, front desk and restaurants were top notch; however, we did experience several issues throughout stay. Thermostat in room did not work and the room was on AC upon arrival. Outside temp was ~20 degrees. Lobby and hallway were comfortable. We tried to call and notify front desk using the room speed dial, but it just kept ringing (not sure if programmed correctly because we experienced another issue later). After going down to the front desk, they were able to send someone up to adjust the heat, but the adjustment only worked for a few hours. We woke to the room freezing, again. Next day we came back to our room keys not working and asked the front desk to fix the heat again, which they did promptly. However, the room became hot later in the stay and we didn’t want to keep going to the front desk and bothering the technician to adjust the unit. Final night we tried to use the speed dial for room service and were directed to 911. Could be an issue during emergency. Ended up having to get dressed and go down to the restaurant to eat, which was delicious and service was great. It is an old, charming hotel and hot water takes about 5 min to heat up. Lastly, my fiance used the robe hanging in the closet to find that it smelled of men’s cologne. Perhaps the house keeping did not wash it. She left it on the floor for them to take after first night, but they just hung it back up (perhaps protocol and they didn’t know?). Overall staff was great, but hotel issues
Stayed 3 nights in Nov 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Stunning atrium. Bedrooms need updating.
Stayed 2 nights in Nov 2024

4/10 Poor

Megan

Liked: Staff & service
The heat in the room did not work. The thermostat was not even functioning. I understand in old buildings it’s harder, but they did not listen at the front desk when I said the thermostat did not even light up. So at 4 am, they sent maintenance. Who checked that none of the pipes were hot. Then he went to the basement to adjust it, still with no way to adjust it myself. After 20 min I called the front desk again and asked what was happening and they said “did you tell maintenance what temperature you wanted it?” How will they adjust the temp for ONE room from the basement? Maintenance came up (he was very very nice) and said it’s broken. Would you like to move rooms. At this point it was 5 am. Moving rooms should have been the first option. The next room the thermostat said it could adjust the temp. I set it to 75. It never made it above 67. I have raynauds which is VERY painful when I am cold. I put on a hoodie, socks, pants and hat to sleep. I am not rich, a single mom, the hotel is EXPENSIVE. If a guest calls at 4 am with a problem prevents sleeping, it’s not time to send maintenance to fix it. The hotel itself was beautiful,. I am obsessed with history. The Brown Palace has been on my bucket list forever and Halloween was my birthday and it was a tough day. Such a bummer that the stay was so difficult. The new room had paint splattered on the carpet and everything was dusty. Really broke my heart.
Stayed 1 night in Nov 2024