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The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property
4.5-star luxury hotel near Colorado Convention Center

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Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

Lobby
Classic Room, 1 Queen Bed, Non Smoking, City View
Presidential Suite, 1 Bedroom
Presidential Suite, 1 Bedroom | Living room
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Colorado Convention Center
    ‪10 min walk‬
  • Union Station
    ‪18 min walk‬
  • Coors Field
    ‪18 min walk‬
  • Denver, CO (DEN-Denver Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Signature Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 Bedroom, City View

Royal Suite, 1 Bedroom, City View

Royal Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Signature Room, 1 King Bed, Non Smoking, City View

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, in-room safe, desk

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking

City view

Executive Suite, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Denver

Downtown Denver stay.Within a 10-minute walk of this Downtown Denver hotel, you'll find 16th Street Mall and Denver Art Museum. Union Station and Coors Field are also within 2 miles (3 km).

What's nearby

  • 16th Street Mall - 4 min walk - 0.4 km
  • Denver Art Museum - 10 min walk - 0.9 km
  • Colorado Convention Center - 10 min walk - 0.9 km
  • Union Station - 18 min walk - 1.5 km
  • Coors Field - 18 min walk - 1.5 km

Getting around

  • 18th - California Station - 6 min walk
  • Denver Union Station - 17 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪The Sheraton Denver Lobby - ‬3 min walk
  • ‪Coyote Ugly Saloon - ‬4 min walk
  • ‪Novo Coffee - Glenarm - ‬3 min walk
  • ‪Maggiano's - ‬4 min walk
  • ‪Earls - ‬3 min walk

About this property

The Brown Palace Hotel and Spa, Autograph Collection

4.5-star luxury hotel near Colorado Convention Center
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 31470 sq ft of conference space
  • 2924 sq m of conference space
  • Built in 1892
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Valet parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, HAMMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

EDMUND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Krystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was great and would stay again. Just keep in mind this is the oldest hotel in Denver so it will not have all the space that you might be used to in newer hotels. The charm and friendliness of the employees out weights a small bathroom!
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but lacks quality of service
Our room was nice but we stayed in winter and our heat didn’t work. We only stayed one night and after mentioning the heat issue in the morning to the hotel they didn’t bother to offer any sort of concession. The don’t find that to be professional. Stayed there numerous times but lately I feel the customer service isn’t up to par. Our bartender at dinner didn’t take our order or even offer drinks until after 15 minutes of sitting at the bar - a bit clueless. Pretty hotel but as I said I think they are definitely starting to lack in service and attention to detail.
Stayed 1 night in Jan 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Beatrice, miami

Liked: Staff & service, amenities
My room was nice and spacious for its price. Maintenance was lacking in the hotel. I had to call maintenance twice to start the tub to work and then because it was leaking onto the floor because of clogging. Breakfast is delicious and served by very nice and helpful waiters. A great stay for its price
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Stayed 3 nights in Dec 2024

10/10 Excellent

Travon

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and we enjoyed our stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Zahrah

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms don't match the reputation
While the lobby and staff were immaculate, the overall condition of the room was completely under cared for. The bathroom doors were falling off the hinges, the sink dripped no matter how you played with the taps, the showerhead and so much residue the water flew everywhere, the air unit only blew cold and the room never warmed past a certain point, and the paint bubbled and split on the ceiling. My brother had a different room and it was in much the same type of disrepair and I heard similar complaint from other patrons upon checkout that were met with complete disinterest from the staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodney

Stayed 1 night in Dec 2024

10/10 Excellent

Jeff, Durango

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at the Brown Palace. It is magical during the Christmas season, and the staff and chefs go above and beyond to make you feel at home. Access to downtown Denver is marvelous. We'll be back next year!
Stayed 2 nights in Dec 2024

8/10 Good

Smittee

Stayed 2 nights in Dec 2024

6/10 Okay

Barbra

Stayed 2 nights in Dec 2024

2/10 Terrible

Sudha

The bathroom stall at Ellingtons had a door Lock that would Not open for 5 minutes . I had to scream and get attention to get out and the manager was not even apologetic. Harrowing experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc, Cottonwood

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous "heritage hotel" in close proximity to transit and Denver attractions. The bar, the atrium, and restaurants are all a step back in time, with wonderful period decor and furnishings. An architectural marvel! Highly recommended if you have an opportunity to stay here.
Stayed 6 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful historic old hotel. Fun property but seems to be somewhat struggling to hold on. GREAT dining options!
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent customer service, all staff including in the tavern were amazing. The inside of the hotel is beautiful, but our room was a bit disappointing. I thought it would be as magical as the rest of the hotel and it wasn’t, Very mediocre.
Stayed 1 night in Dec 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a beautiful old building and the reception staff are very helpful. We ate in The Ships Tavern which was very disappointing and ended up in us sending our food back. But otherwise a lovely hotel
Stayed 2 nights in Dec 2024