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Derby Station Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star hotel perfect for exploring Derby

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Photo gallery for Derby Station Hotel, Sure Hotel Collection by Best Western

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine
Daily English breakfast (GBP 12.50 per person)
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Midland Road, Derby, England, DE1 2SL
  • intu Derby
    ‪7 min walk‬
  • Derbion
    ‪7 min walk‬
  • Derby Theatre
    ‪8 min walk‬
  • East Midlands (EMA)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

  • 15.0 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Derby

Heart of Derby.Within a 10-minute walk of the hotel, you'll find The Roundhouse and intu Derby. Derbion and Derby Theatre are also within half a mile (1 km).

What's nearby

  • Quad - 10 min walk
  • Derby Cathedral - 18 min walk
  • Derbyshire County Cricket Club - 3 min drive
  • Pride Park Stadium - 3 min drive
  • Royal Derby Hospital - 6 min drive

Getting around

  • Derby Station - 2 min walk
  • East Midlands Airport (EMA) - 30 min drive

Restaurants

  • ‪The Shalimar - ‬1 min walk
  • ‪Seven Restaurant and Café Bar - ‬6 min walk
  • ‪The Victoria Inn - ‬2 min walk
  • ‪The Brunswick Inn - ‬4 min walk
  • ‪Harvester - ‬7 min walk

About this property

Derby Station Hotel, Sure Hotel Collection by Best Western

3-star hotel perfect for exploring Derby
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. The business-friendly Derby Station Hotel, Sure Hotel Collection by Best Western also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Derby hotel.

  • 1 building
  • 87 guestrooms or units
  • 2 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Derby Station Hotel, Sure Hotel Collection by Best Western offers 87 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Polish, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.00 per day)

Food and drink

  • English breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from December 6 2024 to December 5 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derby Hallmark
Derby Hallmark Inn
Hallmark Derby
Hallmark Inn Derby
Hallmark Inn Derby
Derby Inn Sure Hotel Collection by Best Western
Derby Station Hotel, Sure Hotel Collection by Best Western Hotel
Derby Station Hotel, Sure Hotel Collection by Best Western Derby

Derby Station Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 264 out of 823 reviews
Rating 8 - Good. 347 out of 823 reviews
Rating 6 - Okay. 158 out of 823 reviews
Rating 4 - Poor. 34 out of 823 reviews
Rating 2 - Terrible. 20 out of 823 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Actually stayed across road at the hallmark hotel
Stayed 2 nights in Mar 2020

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for a night
Basic hotel but very convenient for the station
Stayed 1 night in Mar 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up graded
Up graded to the sister hotel no extra cost Car park is expensive at £8.00 No idea why they charge
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Stayed 3 nights in Feb 2020

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Stayed 1 night in Feb 2020

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.
Stayed 1 night in Dec 2019

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallmark Inn Derby Dec 2019
Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.
Stayed 1 night in Dec 2019

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive value for money.
Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)
Stayed 1 night in Dec 2019

6/10 Okay

Adam

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
window lock in the rook broken and plug socket by TV not working. Informed reception
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but somewhat expensive considering there isn’t netflix and the tv is quite old.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.
Stayed 1 night in Dec 2019

6/10 Okay

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.
Stayed 2 nights in Nov 2019

4/10 Poor

Julie

Disliked: Property conditions & facilities
Overpriced and cleanliness not great
Key didn’t work twice black marks on bed sheets Had to go to hotel across the road car park Icy slipped and fell had to pay £8 to park my car In their car park over night and as on my own on First floor other guest walking about at 11pm didn’t Feel safe disappointed and expensive for what I got
Stayed 1 night in Nov 2019

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.
Stayed 1 night in Dec 2019

8/10 Good

Sarbjit

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.
Stayed 1 night in Dec 2019

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges. Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
Stayed 1 night in Nov 2019

8/10 Good

Mary

Travelled with family
Disliked: Property conditions & facilities
Dated 24th November
The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple of minutes walk. It was very central.
Stayed 2 nights in Nov 2019