In Derio .Within 6 miles (10 km) of this hotel, you'll find Monte Artxanda and Basilica of Begona. Begoña BasIlica is within 6 miles (10 km) and Bilbao City Hall is within 9 miles (15 km).
What's nearby
Plaza Moyua - 10 min drive - 11.7 km
Euskalduna Conference Centre and Concert Hall - 12 min drive - 12.5 km
Guggenheim Museum Bilbao - 12 min drive - 12.5 km
San Mames Stadium - 12 min drive - 13.0 km
Plaza Nueva - 14 min drive - 11.4 km
Getting around
Moyua Station - 11 min drive
Barakaldo Lutxana Station - 13 min drive
Bilbao Airport (BIO) - 4 min drive
Restaurants
Starbucks - 4 min drive
MasQMenos - 3 min drive
Tindaya - 6 min drive
Artebakarra - 4 min drive
Burger King - 4 min drive
About this property
Hotel New Bilbao Airport
3-star guestrooms with comfy beds
As a guest of Hotel New Bilbao Airport, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available on request). The business-friendly Hotel New Bilbao Airport also features a front-desk safe and an elevator. Self parking is free.
This 3-star Derio hotel is smoke free.
55 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Computer for guest use
Elevator
No smoking on site
Bar or lounge
1 conference room
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free roundtrip airport shuttle from 5:30 AM - 11:30 PM
Airport shuttle at scheduled times, on request
Food and drink
Buffet breakfast available for a fee daily 5 AM–10:00 AM: EUR 8 per person
1 bar
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Digital channels
Flat-screen TV
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Heating (climate-controlled)
Pillow-top mattress
Bathroom
Bathroom (partially open)
Free toiletries
Hair dryer
Shower
Towels
More
Desk
Iron/ironing board (on request)
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 8 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children 7 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio
Hotel New Bilbao Airport Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 342 out of 631 reviews" "
10 - Excellent
342
Rating 8 - Good. 197 out of 631 reviews" "
8 - Good
197
Rating 6 - Okay. 50 out of 631 reviews" "
6 - Okay
50
Rating 4 - Poor. 18 out of 631 reviews" "
4 - Poor
18
Rating 2 - Terrible. 24 out of 631 reviews" "
2 - Terrible
24
9.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Patrick
Business traveller
28 Aug 2024
Disliked: Staff & service, amenities
I only had a short overnight stay between flights. The person who checked me in was not friendly or helpful in the least. It was a burden to request an Americana and water that still cost 3,50 E. I know it can be tedious and quiet in the overnight, the person behind the desk at 03:30 was sleeping while staring at computer…. Overall the place was clean but customer service is awful.
The motel was lovely. At first we were confused about how to turn on the power, but we got that. Later, we were unable to turn on the air conditioning, but I didn't call the desk because it was the middle of the night. Also, we were counting on the shuttle to the airport, but didn't realize it only started running at 5 or 5:20. We had to get a cab, because we needed to be at the airport earlier.
Jane
Stayed 1 night in Jul 2024
6/10 Okay
Isabel, Rancho Cordova
9 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
No restaurant or outside area. You have to go to tue hotel Nextdoor if you want to have a drink or eat something
We booked double bed and it was apparent that there’s plenty of rooms but we were provided with one.
Check in took 40mins and even though there was a male avail staff, he just acted thst we didn’t exist. Initially I gave the benefit of doubt thst he didn’t speak English, but apparently he discriminated Asians!
The experience was HORRIBLE
Arrived late into Bilbao but before the shuttle bus service stopped so called the hotel and they said it will be 15 minutes. Still waiting after 35 minutes then decided to get an Uber
Liam
Stayed 1 night in May 2024
6/10 Okay
Verified traveller
Travelled with group
22 May 2024
The best thing about this hotel is it’s one of two that are close to the airport and it offers a free anirport shuttle service. Outside of that it’s a very bare bones hotel with limited amenities. Not the cleanest not the dirtiest. Just did the job to get us to our next departure.
Verified traveller
Stayed 1 night in May 2024
10/10 Excellent
Robert
19 May 2024
Convenient hotel. Nice staff. Helped me when i have left something there after my check out
Didn’t have air conditioning turned on; our room got up to 85 degrees. Windows barely opened.
One front desk person tried to get us to return our rental car a day early, after which we’d have to make an appointment for the shuttle. Super weird.
Buffet was lame; we went on the next door property for breakfast.
Dennis
Stayed 1 night in May 2024
10/10 Excellent
Tim
14 May 2024
Clean room. Great shower. I excellent price. Good easy shuttle. Nothing to complain about- will stay here again.