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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
3-star hotel near Community Choice Credit Union Convention Center

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Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Indoor pool
Exterior
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Laundry

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Community Choice Credit Union Convention Center
    ‪8 min walk‬
  • Wells Fargo Arena
    ‪9 min walk‬
  • Iowa Events Center
    ‪10 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Comfort Inn & Suites Event Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is CA $166
per night
CA $186 total
includes taxes & fees
4 Mar - 5 Mar
Comfort Inn & Suites Event Center

About the area

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Community Choice Credit Union Convention Center and Wells Fargo Arena. Also, Iowa Events Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

3-star hotel near Community Choice Credit Union Convention Center
Holiday Inn Downtown - Mercy Area by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area by IHG. A roundtrip airport shuttle is free at scheduled times.

This 3-star Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area by IHG offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Des Moines hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2024

10/10 Excellent

zachary

Stayed 3 nights in Nov 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Oct 2024

4/10 Poor

Kyle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a several Holiday Inns and this was the worst one. Greeting immediately with the parking lot / unloading zone area closed so you had to park across the street. While walking into the hotel it’s not really clear why it’s closed. No construction or anything just conned off. We go to check it, the employee kept speaking with a man off to the side I Spanish who at first you would think was a guest, nope he was someone who worked there and I guess made the food because we were told “if the food sucks, it’s his fault” then continues to speak Spanish to him while checking us in. We get to the room, super muggy and the window does open a little (I get that for safety since we are on a higher floor) but not being able to use the AC since it’s “fall” is nuts. The room is dated. We go for breakfast in the morning, sign says “section closed” yet there is people in the area eating and breakfast still had another hour at this point. We just walked by it since we didn’t have much time to get to what we were doing. I guess we were supposed to be seated but no one was there to do it. Food was ok. This was lower on the per night but I suggest spending the money and staying somewhere else.
Stayed 1 night in Oct 2024

8/10 Good

Jacquie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was clean and spacious. Breakfast buffet was disappointing. Selection was good but food was not very warm.
Stayed 1 night in Oct 2024

8/10 Good

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities
Good no complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Sep 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not great
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
Stayed 1 night in Sep 2024

10/10 Excellent

Vernon

Stayed 1 night in Sep 2024

6/10 Okay

Jessica M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

6/10 Okay

Renee

Travelled with family
Ok
Stayed 1 night in Sep 2024

6/10 Okay

Brent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities
Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

Ben, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
Stayed 1 night in Aug 2024

10/10 Excellent

Jerrod

Stayed 1 night in Aug 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property needs a total renovation. The room and furniture were nice enough, but the bathroom is outdated. The toilet would run on and off during the night. The AC unit was VERY loud. The parking deck was CLOSED, and the temporary/alternate parking was further from the building. This was very inconvenient. The overall experience felt like a rip off for the price paid.
Stayed 3 nights in Aug 2024

6/10 Okay

K.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.
Stayed 1 night in Aug 2024