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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
Hotel perfectly located for exploring Des Moines

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Indoor pool, sun loungers
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Val Air Ballroom
    ‪9 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Suite, Multiple Beds

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The price is CA $75
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About the area

Des Moines

City center stay.Your stay at this Lovington hotel places you within 3 miles (5 km) of Merle Hay Mall and Pioneer Hi-Bred Headquarters. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 9 min drive
  • Living History Farms - 9 min drive
  • Wells Fargo Arena - 11 min drive

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel perfectly located for exploring Des Moines
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites Des Moines - Merle Hay Road also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Des Moines hotel.

  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Cleaning fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 249 out of 781 reviews
Rating 8 - Good. 267 out of 781 reviews
Rating 6 - Okay. 143 out of 781 reviews
Rating 4 - Poor. 59 out of 781 reviews
Rating 2 - Terrible. 63 out of 781 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Takoda

Business traveller
Disliked: Cleanliness
Stains in the carpet, lampshades and dirty ceilings
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid. Bad Service.
Party was happening in the room next door from 3-5 a.m. Front desk employee admitted to only calling the offending room twice when we complained 4 times. Left the hotel at 5 rather than try to get any sleep. Woke my child up as well.
Stayed 1 night in Nov 2024

10/10 Excellent

akshay

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Liked: Staff & service, property conditions & facilities, room comfort
Great service, good hotel
It's a great stay while on a budget, if you're expecting a 5 star stay at a place thats like 40 bucks a night then you're the problem not the spot. They did great for their price, service was great, very nice staff, room had some dust but was clean, breakfast wasnt anything great but it gets the job done. We had an issue with our fridge and they just instantly no questions asked gave us another room that was close by. Definetly will go again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerimiah

Stayed 2 nights in Nov 2024

10/10 Excellent

roderic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcoming desk staff were pleasant and very professional. i was made to feel welcomed and appreciated by the kindness and professionalism of the staff in the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Nov 2024

8/10 Good

Rita, Nevada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed here before, I had a wonderful stay. This was definitely not the same experience. I was awakened several times during the night by the traffic on the interstate. Also a hand rail (safety) in the bath tub would be very helpful. This was the first time I almost lost my balance. The tub area was also dated.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
first room did not have a tv (got a different room), second room did not have a chair for the desk, & breakfast was not hot had to microwave to heat up
Stayed 1 night in Nov 2024

6/10 Okay

Shirley

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We would not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Aimee

Travelled with family
Disliked: Amenities, property conditions & facilities
Smelly
Stayed 1 night in Nov 2024

4/10 Poor

tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping forgot to clean part of our room. We notified housekeeping in the hallway, they then immediately came in and cleaned it. Staff was very professional and accommodating. Pillows and bed very soft and comfortable. Very impressed for the price!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Welcomed when arrived. Very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was awesome help,, a excellent place .
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mitchell James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool was closed, and the vending machines were expensive and only took cash. There was a huge hole in the middle of the room's bathroom door that was poorly patch and was a whole different color than the paint. Breakfast was good, room was clean.
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nataliya

Liked: Cleanliness, staff & service
Good stuff, avoid swimming pool
Stayed 3 nights in Oct 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good except the first night, we didn’t have any cable. But it did get fixed the second day
Stayed 2 nights in Oct 2024

6/10 Okay

Regan

Disliked: Cleanliness
no
Stayed 1 night in Oct 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all!
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there on 3 previous occasions with excellent results but stayed this time specifically to view a game and tv was out of order. Should have asked for a discount.
Stayed 1 night in Oct 2024