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Residence Inn Des Moines Downtown

3.0 star property
3-star hotel near Wells Fargo Arena

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Photo gallery for Residence Inn Des Moines Downtown

Exterior
Property amenity
Indoor pool
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Housekeeping

Explore the area

Map
100 SW Water Street, Des Moines, IA, 50309
  • Principal Park
    ‪6 min walk‬
  • Iowa Events Center
    ‪13 min walk‬
  • Wells Fargo Arena
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

37-inch TV with cable channels

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Basic Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Des Moines

Downtown Des Moines stay.A stay at this Downtown Des Moines hotel places you steps from Science Center of Iowa and within a 5-minute walk of Des Moines' Downtown Farmers' Market. Walnut Street Bridge and Des Moines Civic Center are also within half a mile (1 km).

What's nearby

  • Des Moines Civic Center - 5 min walk - 0.5 km
  • Principal Park - 6 min walk - 0.6 km
  • Hy Vee Hall - 12 min walk - 1.0 km
  • Iowa Events Center - 13 min walk - 1.1 km
  • Wells Fargo Arena - 14 min walk - 1.2 km

Getting around

  • Des Moines International Airport (DSM) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Royal Mile - ‬6 min walk
  • ‪Court Avenue Restaurant & Brewing Company - ‬5 min walk
  • ‪El Bait Shop - ‬2 min walk
  • ‪Fongs Pizza - ‬6 min walk

About this property

Residence Inn Des Moines Downtown

3-star hotel near Wells Fargo Arena
Residence Inn Des Moines Downtown offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. Residence Inn Des Moines Downtown also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available.

This 3-star Des Moines hotel is smoke free.

  • 127 guestrooms or units
  • 5 levels
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Residence Inn Des Moines Downtown offers 127 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Exterior

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines

Residence Inn Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 473 reviews
Rating 8 - Good. 119 out of 473 reviews
Rating 6 - Okay. 37 out of 473 reviews
Rating 4 - Poor. 25 out of 473 reviews
Rating 2 - Terrible. 21 out of 473 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

HARRY, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Fatima

Liked: Cleanliness, staff & service
Really great customer service. The walls were pretty thin so probably not the best for light sleepers
Stayed 1 night in Jan 2025

6/10 Okay

Don

Liked: Staff & service
When I arrived the lobby and halls smelled like weed.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Good! The place was clean! There were a few noticeable repairs needed but nothing that prevented us from doing anything. Pool was HELLA cold. But it was December, so that could’ve been a product of cold coming through big glass windows.
Stayed 1 night in Dec 2024

6/10 Okay

Willis

Stayed 1 night in Dec 2024

10/10 Excellent

Victoria Rose

Travelled with partner
Liked: Amenities
I absolutely loved that the hotel was within walking distance to allot of things to do and places to eat! I enjoy watching trains pass and my room had a front row seat to all of the passing trains! Everything was great……. The only complaint I have is having to wait at least 15 minutes to check out due to the lady not being at the desk and not having a box to drop my room keys. I was worried that I would be late to catch my flight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

ARMANDO, Northlake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained
Stayed 1 night in Nov 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Candace

Stayed 1 night in Nov 2024

10/10 Excellent

Clarinda

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Amenities
Great hotel. No house keeping was disappointing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Phil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Des Moines Go To Spot... Great parking situation
Stayed 2 nights in Sep 2024

6/10 Okay

Spencer

Liked: Cleanliness, staff & service, amenities
My son went to the swimming pool area and stepped on glass while walking to the pool. Some blood but not serious. Our fold out couch bed had large metal spring sticking out of the side! I considered it dangerous! We had an extra pillow and blanket brought up. When the lady delivered the pillow and blanket we showed her the metal spring sticking out of the fold out bed. She agreed it was a danger and she would tell her manager and have them call me. Quite disappointing no follow up from the manager! I will say the staff at the front desk when we checked in were extremely polite and professional! Due to NO follow up from the manager we will not stay at this hotel again. This is sad to see for the awesome staff at the front desk they have to have this underperforming management! we stayed in room 301 checked in on 10/24/2024 aproximatly 3pm pillows delivered and report of the dangerous fold out bed on 10/24/2024 aprox 9pm wish I would have taken pictures of the injury and fold out bed as I see now that I could have uploaded the pictures quite disappointing.........
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Stayed 3 nights in Oct 2024

2/10 Terrible

Paula

Worst experience I’ve had in a long time. Room was not clean, didn’t appear to he vacuumed as there was hair in many locations of the room. There were a group of young men wrestling on the floor above me until midnight literally shaking the ceiling fixtures in my room so when I go to call the front desk the phone isn’t working. To top it off this morning there is no hot water. However, the man at the desk, don’t know his name had spiked hair and was working at 11:00 am, could have cared less about any of my complaints and promptly dismissed me. As I waited for my car I could see that he as very busy watching videos on his phone. I cannot recommend this hotel nor will I stay here. Such a shame as I have stayed her in the past and it was top notch.
Stayed 1 night in Oct 2024

6/10 Okay

Travis

Liked: Staff & service, room comfort
Okay, but keep expectations in check
Meh. The entrance is odd. It had 2 gigantic dumpsters taking up more than half the entrance parking and it's located on narrow street. Room had a musty smell; not terrible but was there. The hotel ran out of hot water by 2 pm on a Sunday and didn't get restored until 8 pm. Courtyard was nice, but would be better if spider webs and trash was cleaned up better. The front desk representative named Dee was super nice and awesome.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel since it was close to the marathon start/finish line. We’re coming back next June for the Ironman and staying for the same reason. The only downside was the pool was too chilly. Love the location though!
Stayed 2 nights in Oct 2024

4/10 Poor

Meghan Marie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for a marathon. There was zero hot water in the shower the entire stay. The room smelled musty. And the room above me stomped around all night and I didn’t sleep one ounce. It was really frustrating to only have cold water in the shower after a marathon.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Curt, Muscatine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The layout of the building was somewhat confusing. Our room window faced a blank outside wall. Seemed to be doing a lot of updating and construction. Hallway carpets and elevator floors were dirty and stained. Bed was very comfortable and room was well appointed with a kitchen and bar area and clean. Wall light on bed wall was broken and shelf in bathroom was about to fall off along with the tp holder. Reported to front desk. Very good selection of options for breakfast.
Stayed 1 night in Sep 2024