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Comfort Inn Convention Center - Chicago O'hare Airport

2.5 star property
Hotel near Allstate Arena in Des Plaines

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Inn Convention Center - Chicago O'hare Airport

Lobby
Exterior
Lobby sitting area
Exterior
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2175 E Touhy Ave, Des Plaines, IL, 60018
  • Rivers Casino
    19 min walk
  • Lake Park
    2 min drive
  • Allstate Arena
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites Chicago O'Hare Airport
Breakfast included
Free airport shuttle
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (2289)
The price is CA $140
per night
CA $159 total
includes taxes & fees
29 Nov - 30 Nov
Comfort Suites Chicago O'Hare Airport

About the area

Des Plaines

Near the airport.You'll find Rivers Casino and Allstate Arena within 2 miles (3 km) of this hotel. Lake Park and Donald E. Stephens Convention Center are also within 3 miles (5 km).

What's nearby

  • Rivers Casino - 19 min walk
  • Allstate Arena - 3 min drive
  • Donald E. Stephens Convention Center - 4 min drive
  • Rosemont Theatre - 5 min drive
  • Fashion Outlets of Chicago - 7 min drive

Getting around

  • Park Ridge Dee Road Station - 4 min drive
  • Cumberland Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 7 min drive

Restaurants

  • ‪Rivers Casino - ‬20 min walk
  • ‪Allstate Budweiser Brewhouse - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬19 min walk

About this property

Comfort Inn Convention Center - Chicago O'hare Airport

Hotel near Allstate Arena in Des Plaines
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. Event space at this hotel measures 2170 square feet (202 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Convention Center - Chicago O'hare Airport. A roundtrip airport shuttle is free (available 24 hours).

This Des Plaines hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 3 levels
  • 2170 sq ft of conference space
  • 202 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Comfort Inn Convention Center - Chicago O'hare Airport offers 142 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Guests must contact this hotel in advance to reserve weekly parking.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel O'Hare
Comfort Inn O'Hare
O'Hare Comfort Inn
Comfort Inn Des Plaines
Comfort Inn o`Hare Hotel Des Plaines
Des Plaines Comfort Inn
Comfort Inn O'Hare Convention Center Hotel Des Plaines
Comfort Inn O'Hare Convention Center Hotel
Comfort Inn O'Hare Convention Center Des Plaines
Comfort Inn O'Hare Convention Center
Comfort Inn O'Hare Convention Center
Comfort Inn Convention Center Chicago O'hare Airport
Comfort Inn Convention Center - Chicago O'hare Airport Hotel

Comfort Inn Convention Center - Chicago O'hare Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1003 reviews" "
Rating 8 - Good. 377 out of 1003 reviews" "
Rating 6 - Okay. 140 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, short stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Pungent smell
The hotel staff was friendly and helpful. upon walking into the hotel the smell was quite strong. ( cleaning solutions) Before opening my hotel room the cleaning solution odor was stronger and somewhat overpowering. It was not a pleasing smell. Bleach would have smelled better. There was no way to get the odor out of the room because the windows didn’t open. The old heating/air conditioning register is loud. I needed the room temperature to be comfortable so I had to listen to a constant hum which made it hard to relax.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each stay has been so helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable.
This is a basic but clean and comfortable hotel. The shuttle service to ORD is efficient and runs 24/7. Not much in walking distance of hotel but it feels safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gino L.

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Hariom

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for 1 night during business trip.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Horrible shuttle service
I really don't like leaving bad reviews, but when something like this happens, you have to let others know. My only complaint was their shuttle service to/from the airport. They said to give them a half hour notice, which we did. Then we waited --for an hour and 50 min for them to finally come pick us up from the airport. I called several times to confirm, etc during this time, and each time they assured me it would be "just 10-15 minutes". We were not the only ones standing there waiting either. There were other guests from the same hotel waiting on the same shuttle service. I would not book here again for this reason.
Stayed 1 night in Jul 2024

2/10 Terrible

Tameika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Paola, Grimsby

Our stay was decent and we were pleasantly surprised that breakfast was included in our stay despite this not being indicated in the booking. Staff who we encountered were friendly. We barely stayed at the hotel but the times we were there, we didn’t have any concerns. The building though is dated and could use a makeover, but for the price it was worth it. Not necessarily the closest to the city centre if you’re going to take into account the traffic. There are beautiful parks and small towns nearby to check out too!
Stayed 3 nights in Jun 2024

6/10 Okay

Marc

Stayed 1 night in Jul 2024

2/10 Terrible

Stephannie

Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kishore Vikram, Catonsvile

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean and everyone was friendly and professional at check-in. Only complaint were some noisy late check-ins around 2:00 a.m. and that can happen anywhere.
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and the staff were friendly
Stayed 1 night in Jul 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
We asked for extra pillows but didn’t get any. We also asked that the AC be turned on prior to our arrival but it didn’t. When we arrived in our room there was a foul smell almost like a Vicks vapour rub ointment or something which took a few hours to air out with the ac
Stayed 1 night in Jul 2024

10/10 Excellent

Bernice

Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for me at all
Stayed 1 night in Jul 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave reviews, but I feel the public should know what to expect if they stay here. My room was very dusty and carpet was not vacuumed (there were food crumbs all over the carpet). I had to buy my own dusters and a dust buster vacuum to clean my room properly myself as I have dust allergies which were extremely bothersome before I cleaned the room myself. The duster I used was black after I dusted. The pillows on my bed smelled of perspiration. Asked for freshly cleaned pillowcases that I replaced and was much better. Highly doubt the pillowcases were changed after previous guest. I used a tad bit more toilet paper in the toilet which caused a clog and when I tried to call the front desk to ask for a plunger, the phone in the room did not work. Went to the front desk and personally asked for a plunger and they said that they couldn’t provide one because their maintenance man had them all and he was off duty at the time. I also severely scraped my thigh on a sharp corner of the night table while walking to the bathroom late at night. I highly suggest corner guards on their nightstands. I shudder to think what would happen if there were a small child in my room and injured their head on the sharp corners. The hallway smelled very musty, dingy and dirty as well. One of the worst hotels I’ve ever stayed in. Would not recommend if you expect a clean place to stay without having to properly clean it yourself.
Stayed 4 nights in Jun 2024