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Hotel Best Inn

3.0 star property
3-star hotel near New Market

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February 2025

Photo gallery for Hotel Best Inn

Reception
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom
Hallway
Shower, free toiletries, hair dryer, towels

Reviews

3.6 out of 10

Popular amenities

  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6A,S.N. Banarjee Road above amina rest., 3rd floor ,futani chambergate2 NewMarket, Kolkata, West Bengal, 700087
  • New Market
    ‪2 min walk‬
  • Metropolitan Building
    ‪3 min walk‬
  • Sudder Street
    ‪8 min walk‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪45 min drive‬

Room options

Economy Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, 1 Double Bed, Smoking, City View

Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom

Deluxe Twin Room, 1 Double Bed, Smoking, City View

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Kolkata

Dharmatala stay.At this Dharmatala hotel, you'll be within a 5-minute walk of New Market and Metropolitan Building. Maidan and Jain Temple - Kolkata are also within half a mile (1 km).

What's nearby

  • New Market - 2 min walk
  • Sudder Street - 8 min walk
  • Eden Gardens - 14 min walk
  • Victoria Memorial - 4 min drive
  • Howrah Bridge - 4 min drive

Getting around

  • Kolkata Eden Gardens Station - 3 min drive
  • Esplanade Station - 5 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 46 min drive

Restaurants

  • ‪Nizam's - ‬1 min walk
  • ‪Hotel Sidheshwari Ashram - ‬3 min walk
  • ‪Threesixtythree - ‬4 min walk
  • ‪The Tea Junction - ‬4 min walk
  • ‪Shree Krishna Bhandar - ‬2 min walk

About this property

Hotel Best Inn

3-star hotel near New Market
WiFi is free in public spaces. You'll find a business center on site. A free manager's reception is offered daily. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Best Inn.
  • 12 guestrooms or units
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
Hotel Best Inn offers 12 air-conditioned accommodations with fireplaces and minibars. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi, Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Fireplace
  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property's policy is to accept bookings only from citizens or residents of India
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired internet: INR 100 per night (rates may vary)
  • Airport shuttle fee: INR 550 per vehicle
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Hotel Best Inn Kolkata
Best Kolkata
Hotel Best Inn Hotel
Hotel Best Inn Kolkata
Hotel Best Inn Hotel Kolkata

Hotel Best Inn Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 18 out of 29 reviews" "

3.8/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018

2/10 Terrible

Mrs. Tabassum

Disliked: Property conditions & facilities
My voucher did not work
I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
Stayed 4 nights in Dec 2018

2/10 Terrible

Sk. Mahmud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Dirty
Stayed 2 nights in Oct 2018

8/10 Good

Ariful

Liked: Cleanliness, staff & service, property conditions & facilities
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.

2/10 Terrible

hasan, dhaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so bad experience
i never stay here again
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional. and there is no lift , have to walk 3 floors to goto the hotel.
Stayed 1 night in Sep 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
Stayed 2 nights in Aug 2017

6/10 Okay

Zulfiqar

Disliked: Cleanliness
I am Not Likely to Stay again There
That is Good
Stayed 5 nights in Aug 2017

2/10 Terrible

Very poor, Tripura

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.

2/10 Terrible

Sanjay , Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disrespectful
Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!

2/10 Terrible

Shibu prasad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the hotel is not good

6/10 Okay

M ABDUL

Disliked: Property conditions & facilities, room comfort

8/10 Good

Venkanna choudary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to market
It was good

2/10 Terrible

ALEKSANDR

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

MD SIFAT UDDIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sandyroy29, Pune

Liked: Staff & service
Disliked: Cleanliness
December 2015 Kolkata Stay
1st night stay in Family room was horrible , moles and damp room with foul smell , 2nd day sifted to another room , it was better with ventilation and cleanness Excellent location of hotel for the price you pay, just that the hotel has no lifts , so you got to walk up and down the stair case (old british period building) several times in a day

8/10 Good

faisal khalid , bangladesh

Liked: Cleanliness, room comfort
it was really good
everything was really good, staff was cooperative., room was well cleaned.

8/10 Good

Mehar, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value of money in prime location
It is located on 3rd floor.Kitchen functioning for namesake.Staff bit rude.Gallery at places leaking. Overall stay comfortable

4/10 Poor

kohki

Disliked: Staff & service
二度と泊まらない
チェックイン時にACが壊れていると言われ、キャンセルもHotels.comで支払済みだと不可能と言われました。そしてファミリー用の部屋ならACもあるし空いてると言われたので代わりにそちらに入ることになったのですが、600ルピーのエクストラチャージを示され、他に手も無いので頷いたら実際には660Rs取られました。この60Rsに関して聞いたら、大した額ではないだろうと鼻で笑われ説明はされませんでした。 また頼んだディナーは1時間遅れ、滞在中に他の客に部屋を見せるためと言って部屋に入られ、チェックアウト時間の1時間前に後がつかえてるから早く出てくれないかと急かされました。 これだけ迷惑をかけておきながらチェックアウト後、荷物を数時間預かってもらった時もチップをせびってくる厚顔さで辟易しました。 あとは入口が地上4階にあり、エレベーターはなく、誰も手伝ってくれないので大荷物だと相当厳しいと思います。

2/10 Terrible

kla, bkk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
feeling fail.
bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!! feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!

2/10 Terrible

kla, bkk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
really disappointed because bad joking from reception staff.... he welcome us with this word"..... no room .... " but i already booking and paid full money. that's not good to do with us. hotel on 4th floor!!!! OMG

2/10 Terrible

SATO, 日本　山形

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
怖いホテル
　駅で黄色いタクシー予約チケットを買うため行列に並ぶ、窓口でホテルの地図を渡し場所を確認して距離を積算し102ルビー・110ルビーを渡しつり銭を待つがつり銭を出す気配が無い後ろのお客がどけよと言う感じしょうがなくつり銭をもらわずタクシー乗り場へ、すぐにタクシーに乗車しホテルに向かうが途中で道の端に停車チケットはここまで、ホテルまでは50ルビーかかると言うメーターを見たら45ルビーここでひと悶着、相棒と50ルビー出すかと再出発、ホテル近くで道端の男にホテルの場所確認しているよう地図を見せても判らないホテルの電話番号を伝えたが電話を持っていない、道端の男が電話していた内容不明、運転手に伝え再々出発やっとホテル到着、ホテルは小さい入り口の三階(実際4階ぐらいある)にある看板発見エレベーターないのと、入り口に訪ねるがホテルは無いよと返事、予約しているのにおかしい、しつこく言われる、階段の折り返すところに又男部屋ないよ、二階登ったところに又男しつこく部屋ないよ、相棒がかまわず三階に登りフロント確認し私に呼びかけるまずは一安心、タクシー運転手・道端の男・ホテル前の四人の男皆詐欺師グループか、フロントに実際の事を伝えるが全然話にのらない、ただ笑っているだけお前らも詐欺師集団の一味か女性だったら本当に怖いホテルだ。