NH Brussels Airport

4.0 star property
4-star eco-certified hotel near NATO Headquarters

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Brussels Airport

Minibar, in-room safe, desk, soundproofing
Exterior
Reception
Exterior
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Free airport shuttle
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
De Kleetlaan 14, Diegem, Machelen, 1831
  • NATO Headquarters
    3 min drive
  • Cliniques Universitaires Saint-Luc
    5 min drive
  • Berlaymont Building
    8 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

Family Room (3 adults + 1 child)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

Family Room (2 adults + 2 children)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room, Connecting Rooms (3AD+1CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite (Extra Bed 3 adults)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room, Connecting Rooms (2AD+2CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite (Extra Bed 2 adults + 1 child)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Machelen

Diegem stay.Your stay at this Diegem hotel places you within 3 miles (5 km) of NATO Headquarters and Cliniques Universitaires Saint-Luc. Woluwe Shopping Centre and Le Botanique are also within 6 miles (10 km).

What's nearby

  • NATO Headquarters - 3 min drive - 2.7 km
  • Cliniques Universitaires Saint-Luc - 5 min drive - 6.5 km
  • Tour & Taxis - 14 min drive - 10.8 km
  • Atomium - 14 min drive - 17.2 km
  • La Grand Place - 16 min drive - 13.8 km

Getting around

  • Diegem Station - 1 min walk
  • Eurocontrol Tram Stop - 2 min drive
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Délifrance - ‬16 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min drive
  • ‪Van der Valk Hotel Bar - ‬7 min walk
  • ‪Park Diegem - ‬10 min walk
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬9 min walk

About this property

NH Brussels Airport

4-star eco-certified hotel near NATO Headquarters
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A fitness center, spa services, and a vending machine are also featured at the eco-certified NH Brussels Airport. Parking is available for a fee.

This 4-star Machelen hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2723 sq ft of conference space
  • 253 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM - 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel NH Brussels Airport
NH Brussels Airport Hotel
NH Brussels Airport Machelen
NH Brussels Airport Hotel Machelen

NH Brussels Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 541 reviews" "
Rating 8 - Good. 127 out of 541 reviews" "
Rating 6 - Okay. 31 out of 541 reviews" "
Rating 4 - Poor. 18 out of 541 reviews" "
Rating 2 - Terrible. 17 out of 541 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marc

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely.
Stayed 1 night in Aug 2024

6/10 Okay

Swati

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Liked the location and room size!
Stayed 1 night in Aug 2024

10/10 Excellent

Maria Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated near the brussels airport AND Diegem train station (just across the hotel). Highly recommend if you want a beautiful stay that is just less than 30 minutes train from the center of brussels
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel close to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

keith

Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jude, Clinton

Stayed 1 night in Jul 2024

8/10 Good

Tania, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel. Staff is excellent and helpful. Airport shuttle is a big plus and rail service to downtown Brussels is right across the street Biggest negative is lack of restaurants or shops within walking distance
Stayed 2 nights in Jul 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, amenities
Free shuttle to the airport and easy train ride into the city. Great hotel for my short stay in Brussels
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle service was perfect and location to the train station was perfect. It was exactly what we needed for a morning flight out
Stayed 1 night in Jul 2024

10/10 Excellent

Damarcus

Stayed 1 night in Jul 2024

10/10 Excellent

Laura, Orange Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Helpful staff and good food in restaurant. Only thing was staff was suppose to put in wake up call. It never came!!
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I would stay again. We just stayed one night as we had an early flight so barely there 10 hours. It did have nice touches like candies and bottle water in the lobby which was nice. Also the shuttle included was one of the reasons for picking it. They left out pastries for the early morning pickup, which was really helpful. The only complaint is the air con barely worked. There was only one vent at the enterance and it really didn't circulate the room. We managed though and no other complaints with the room.
Stayed 1 night in Jun 2024

6/10 Okay

MICHAEL, Tenafly

Liked: Cleanliness, staff & service
I specifically booked a room with one queen bed and another twin bed however we were given a room with all twin beds. As a result of this, I had to sleep separately from my spouse. We were told that there are no queen beds left in the hotel. However, we came early in the morning and we were told that the rooms were being cleaned and we spent the rest of the day in the city to come back at 8 PM to check into our room. You are either lying to me or you are selling rooms that do not exist. In addition to this, there is no proper lobby area, where the customers can sit and wait. You either have to spend money in the bar or go to the breakfast area.
Stayed 1 night in Jun 2024

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I’ve ever stayed in, anywhere, in my life. The staff were so accommodating, it was remarkable. The breakfast buffet - wow ! The facilities were beautiful, clean, and quiet. The train station for your 15 minute ride into the heart of downtown Brussels, is literally across the street.
Stayed 1 night in Jun 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
This hotel was convenient, train station right across the street, grocery and laundromat within 7 minute walk, free shuttle to airport. Staff were not friendly, with exception of housekeeping staff. Room was comfortable, beds were average though. There is no lobby to relax in if a bigger space is wanted. The restaurant and bar is convenient but very overpriced for so-so food. The add on breakfast is very expensive, it's decent food, but not worth the money.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service the property offered. Borja at the front desk was very helpful in changing our room per our request. Food was good and we were very happy with our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Tania, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Very helpful. Room is clean and quiet Train station into the city is right across the street
Stayed 1 night in Jun 2024

10/10 Excellent

Nuno Filipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and bathroom.
Stayed 1 night in Jun 2024