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Pullman Doha West Bay

5.0 star property
Family-friendly 5-star hotel near The Gate Mall

Choose dates to view prices

Photo gallery for Pullman Doha West Bay

Executive Suite, 1 King Bed, Club Lounge Access
Point of interest
Point of interest
Point of interest
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking included

Explore the area

Map
West Bay Twin Tower, Al Shatt Street, Doha, 18181
  • The Gate Mall
    ‪2 min walk‬
  • City Centre Shopping Mall
    ‪7 min walk‬
  • Doha Exhibition and Convention Center
    ‪9 min walk‬
  • Doha (DIA-Doha Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe)

Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe)

Deluxe Suite, 1 King Bed, Club Lounge Access (Deluxe)

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Penthouse, 2 Bedrooms, Kitchen (Pullman)

  • Sleeps 8
  • 2 King Beds

View all photos for Premium Room (Deluxe, 1 King, spacious bathroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room (Deluxe, 1 King, spacious bathroom)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Club Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds, Club Lounge Access

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access

Superior Room, 1 King Bed, Club Lounge Access

Superior Room, 1 King Bed, Club Lounge Access

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Kitchen

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom, Kitchen

  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Apartment, 3 Bedrooms, Kitchen

  • Sleeps 9
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom, Balcony

  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Club Lounge Access (Executive, 1 King Size Bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Club Lounge Access (Executive, 1 King Size Bed)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms, Kitchen

  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 1 Twin Bed

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About the area

Doha

City center retreat .With a stay at this Doha hotel, you'll be steps from The Gate Mall and within a 10-minute walk of City Centre Shopping Mall. Doha Corniche and Imam Muhammad ibn Abd al-Wahhab Mosque are also within 3 miles (5 km).

What's nearby

  • City Centre Shopping Mall - 7 min walk
  • Doha Corniche - 14 min walk
  • Imam Muhammad ibn Abd al-Wahhab Mosque - 5 min drive
  • Souq Waqif - 5 min drive
  • Museum of Islamic Art - 7 min drive

Getting around

  • Legtaifiya Metro Station - 10 min drive
  • Hamad Intl. Airport (DOH) - 18 min drive

Restaurants

  • ‪Flat White Specialty Coffee - ‬3 min walk
  • ‪Joe & The Juice - ‬8 min walk
  • ‪Angelina Paris - ‬6 min walk
  • ‪Qure - ‬6 min walk
  • ‪Al Jalsa Garden Lounge - ‬8 min walk

About this property

Pullman Doha West Bay

Family-friendly 5-star hotel near The Gate Mall
Pullman Doha West Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Pullman Doha West Bay . Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Doha hotel.

  • 468 guestrooms or units
  • 47 levels
  • 2 buildings
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2020
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pullman Doha West Bay offers 468 air-conditioned accommodations with iPod docking stations and minibars. 40-inch plasma televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Pullman Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Azerbaijani, English, Filipino, French, Hindi, Indonesian, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: QAR 125 for adults and QAR 62.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV
  • Digital channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Doha West Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for QAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of QAR 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately QAR 125 for adults and QAR 62.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:30 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Pullman Doha West Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 161 out of 193 reviews
Rating 8 - Good. 17 out of 193 reviews
Rating 6 - Okay. 5 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 6 out of 193 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nihaal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bilal Mohamed-Bashir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was very well accommodated from start to finish. We arrived a few hours before check in but Rim at reception saw we had a baby with us, managed to sort out the room within an hour and gave us a free upgrade too which was very much appreciated. All staff were excellent, the location was brilliant as it was central to all places, and the overall hospitality was spot on. Will definitely be staying here again. Thank you
Stayed 7 nights in Nov 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Abdulla

Hotel was so rigid and did not accept my trip plans change. Based on my experience, I would not recommend this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Geir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Asma

Travelled with group
Disliked: Cleanliness, staff & service
If there ever was a catfish hotel, this would be it
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good hotel, very clean and close to everything. However, the check in times are too late and our flight was early so we had to wait in the reception area for 3 hours and then had to pay for a room for the rest of the 3 remaining hours as our rooms were not ready yet.
Stayed 7 nights in Nov 2024

10/10 Excellent

Zahira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning back to the Pullman for our second stay was just as amazing as the first. As returning guests we were upgraded to the executive deluxe suite. The suite was huge and the views over west bay were magnificent. We had paid for club lounge access which was great with a good selection of food and drinks. As usual the staff were very friendly and accommodating. We would highly recommend this hotel to anyone planning on visiting Doha. Thank you to all the staff at Pullman!
Stayed 8 nights in Nov 2024

2/10 Terrible

Ammar Fathi Ammar

Disliked: Staff & service
The customer service was mediocre at best when I arrived and the two days that I stayed. On the day of my checkout, the level managed to escalate to bad. I decided to order breakfast and the quality of food (as it was in the previous times) was extremely poor. When I called to inform them of the situation because I could not finish the dish, the employee had a bad attitude. They took the plate and told me “this is the way it is”, and neither gave me back the old plate, or replaced it with a new one. After an hour from placing a complaint and being told that the manager will give me a call, he eventually got around to doing so an hour later. He did offer to replace the dish, but there was no point because it was time for me to check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fatima

Stayed 7 nights in Oct 2024

10/10 Excellent

Sahrish

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, amazing view and great location..
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohammed Hussainul

Liked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing all round
Stayed 6 nights in Nov 2024

10/10 Excellent

Yasin Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

2/10 Terrible

Samiah

Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of communication, made us leave earlier than usual , made us pay and didnt let us stay.
Stayed 6 nights in Oct 2024

10/10 Excellent

Modupe Tokunboh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Doha and we did not regret choosing pallman hotel,every staff of the hotel are excellent right from the security guards Daniel and his team they welcome us back to the hotel with smile each day, Ms Phoo and her team surprised us with decorating our home on our birthdays with a delicious cake, Nyo did the decoration Thank you NYO👊we greatly appreciate Saad help us with our suitcases to our home on our first day and madr us comfortable All the front staff always go out of thirr ways to make us comfortable Andrew also looked after us We will definitely come back and recommend Pullman hotel to friends and family coming to Doha
Stayed 10 nights in Sep 2024

10/10 Excellent

Sohail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with beautiful skyline views. Very clean and very helpful staff.
Stayed 4 nights in Oct 2024

8/10 Good

sabeena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely interior, friendly staff at concierge. Very helpful staff at Avenue Restaurant, always there to help. Overall clean and tidy hotel, enjoyed our stay.
Stayed 4 nights in Oct 2024

8/10 Good

MOHAMMED

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Memunah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect apart from the breakfast buffet, they are not everything so you missed out Arab bread pudding, much more
Stayed 7 nights in Oct 2024

10/10 Excellent

Naghmeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Oct 2024

10/10 Excellent

Taslima Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nigel Anthony Rudolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is across the road from a small, local sized shopping mall, but does not see large amounts of traffic so does not disturb your enjoyment of the area. Is also around the corner from metro station, so perfect for travel, and close to exhibition centre - if this is the purpose for your visit. Dining options around the hotel are limited - there appears to be an abundance of coffee shops, though. But there is a Five Guys close by, and in the mall - a lovely Pizzeria that would definitely recommend.
Stayed 11 nights in Oct 2024