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Hyatt Regency Dongguan

4.0 star property
Family-friendly 4-star hotel with 4 restaurants

Choose dates to view prices

Photo gallery for Hyatt Regency Dongguan

Indoor pool, seasonal outdoor pool, lifeguards on site
Bar (on property)
Exterior
Garden view
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
Song Shan Lake Central Dist, Science & Technology Ind Park, Dongguan, Guangdong, 523808
  • Song Shan Lake
    ‪3 min walk‬
  • Songshan Lake Park
    ‪8 min drive‬
  • Dongguan Songshanhu Central Park
    ‪11 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪59 min drive‬

Room options

View all photos for 1 King Bed with Lake View

1 King Bed with Lake View

1 King Bed with Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

Premium bedding, minibar, in-room safe, desk

1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Bes with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Bes with Lake View and Club Access

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Suite Lake View King

Premium bedding, minibar, in-room safe, desk

Regency Suite Lake View King

  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

Premium bedding, minibar, in-room safe, desk

Regency Suite King

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Lake View and Club Access

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Club Access

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Club Access

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

2 Twin Beds

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Lake View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Billiards

Aloft Dongguan Songshan Lake

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (113)
The price is CA $93
per night
CA $109 total
includes taxes & fees
13 Mar - 14 Mar
Aloft Dongguan Songshan Lake

About the area

Dongguan

Songshan Lake stay.A stay at this Songshan Lake hotel places you within half a mile (1 km) of Song Shan Lake and 3 miles (5 km) of Songshan Lake Park. Dongguan Songshanhu Central Park and Fantasy Baihuazhou are also within 6 miles (10 km).

What's nearby

  • Song Shan Lake - 3 min walk
  • Songshan Lake Park - 8 min drive
  • Dongguan Songshanhu Central Park - 11 min drive
  • Menghuan Baihuazhou - 13 min drive
  • Dalingshan Town Square - 14 min drive

Getting around

  • Humen Railway Station - 31 min drive
  • Shenzhen Intl. Airport (SZX) - 59 min drive

Restaurants

  • ‪The Copper Grill高派扒房 - ‬12 min drive
  • ‪Song Shan Tea House松山茶居 - ‬12 min drive
  • ‪泰和都 - ‬10 min drive
  • ‪罗汉堂 - ‬12 min drive
  • ‪湘汁源 - ‬11 min drive

About this property

Hyatt Regency Dongguan

Family-friendly 4-star hotel with 4 restaurants
Hyatt Regency Dongguan offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Hyatt Regency Dongguan. Limited free parking is available on a first-come, first-served basis.

This 4-star Dongguan hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 4 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hyatt Regency Dongguan offers 275 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

This Dongguan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 176 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 204.05 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 176 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 204.05 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Hyatt
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan
Hyatt Regency Hotel Dongguan
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Regency Dongguan Hotel
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan Hotel
Hyatt Regency Dongguan Dongguan
Hyatt Regency Dongguan Hotel Dongguan

Hyatt Regency Dongguan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 91 out of 167 reviews
Rating 8 - Good. 63 out of 167 reviews
Rating 6 - Okay. 10 out of 167 reviews
Rating 4 - Poor. 2 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Matthew, West Chester

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Jung Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

Jean-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Francesco, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Zhi

Stayed 2 nights in Sep 2023

6/10 Okay

Xiang Qian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The food quality and variety was not comparable to it was before the pandemic
Stayed 3 nights in Sep 2023

10/10 Excellent

Su Liang

Stayed 5 nights in Aug 2022

10/10 Excellent

MIYAHARA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often stay at this hotel. There are tennis courts in the hotel. we usually enjoy tennis at there.
Stayed 1 night in Oct 2021

8/10 Good

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for sports stuff and relaxing
the hotel is huge and in a nice location. great for long walks etc. not all hotel facilities are well maintained especially outside and you can see that it's old for China. The gym, pool and spa are is the super good! Good hotel if you just want to do stuff like that, there's not much else
Stayed 1 night in Dec 2019

10/10 Excellent

HUGH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Expansive hotel on Songshan Lake. Rooms very spacious and comfortable. Plenty of food options including a large multi-station buffet restaurant. Fork out for the lake view rooms - I think most have a bath on the private balcony. A conference hotel during the weekend but a very busy vacation hotel on weekends. Good value and decent property.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
awesome value with minor lapses in quality
I found bugs/droppings on a few occasions granted, they probably snuck in through cracks in the door and were plentiful in the rainy season. My shower heavily leaked water all over the bathroom floor. The bathtub on the balcony combined with king sized bed and regular room service is in total, an awesome value, sure, there are blemishes in quality in some spots but for the most part, for the money, this was a wonderful room to stay in.
Stayed 5 nights in Apr 2019

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The laichee trees inside the property is very nice.
Stayed 1 night in Apr 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service but lacks any character
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great property beautiful, but rooms are older. Food is very good a lot of tourist stay here.
Stayed 2 nights in Jan 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dongguan Business Trip
Short business trip to Dongguan
Stayed 3 nights in Dec 2018

10/10 Excellent

Guy, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful location Rooms are very nice and also clean Huge facility great breakfast! Chinese Supper restaurant is nothing special
Stayed 2 nights in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

tom, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel!
Great room! Great views!
Stayed 1 night in Oct 2018

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet location.
Nice modern hotel. Good service for a hotel in China, where service from local employees can be underwhelming. Check in could have been better. The lady who checked me in didn't bother to make eye contact and didn't bother to let me know where the elevators were located or what time breakfast would be served - something that's regular at 5 star establishments. The room was clean and modern. Wifi was good, and the breakfast spread was adequate.
Stayed 1 night in Jun 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On of the best hotels that I have stayed at in China. Stayed many times. Beautiful area, great restaurants and more. Excellent breakfast. Excellent service.
Stayed 1 night in May 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and location
The property is amazing. Right on the lake and there are fruit trees everywhere. Service was top notch with employees walking you everywhere you need to go. On two ocassions I asked where something was and the staff stopped what they were doing and walked me where I needed to go.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business & Pleasure
Lovely walking around the lake in the late afternoon!
Stayed 4 nights in Mar 2018