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Mercure Hotel Dortmund Centrum

4.0 star property
Eco-certified Dortmund hotel in Dortmund City Centre with a fitness center
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Photo gallery for Mercure Hotel Dortmund Centrum

Executive Suite, 1 King Bed
Exterior
Executive Suite, 1 King Bed
Spa
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Parking available
  • Laundry

Explore the area

Map
Olpe 2, Dortmund, NW, 44135
  • City Park Dortmund
    ‪3 min walk‬
  • St. Reinold's Church
    ‪5 min walk‬
  • Westenhellweg Street
    ‪5 min walk‬
  • Dortmund (DTM)
    ‪22 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Dortmund

City center stay.A stay at this Dortmund City Centre hotel places you steps from Old cityhall and within a 5-minute walk of City Park Dortmund. Marien Church and shoping and pedestrian area are also within half a mile (1 km).

What's nearby

  • Dortmund Christmas Market - 6 min walk
  • German Football Museum - 14 min walk
  • Westfalenpark Dortmund - 4 min drive
  • Signal Iduna Park - 5 min drive
  • Westfalenhallen - 5 min drive

Getting around

  • Stadtgarten U-Bahn - 5 min walk
  • Dortmund Ostentor Station - 9 min walk
  • Dortmund (DTM) - 22 min drive

Restaurants

  • ‪Zum Alten Markt - ‬4 min walk
  • ‪Maximilian - ‬3 min walk
  • ‪HANS IM GLÜCK - DORTMUND Hansaplatz - ‬3 min walk
  • ‪Pizza Hut Restaurant - ‬4 min walk
  • ‪Cafe Extrablatt I - ‬3 min walk

About this property

Mercure Hotel Dortmund Centrum

4-star eco-certified hotel near Westfalenhallen
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Mercure Hotel Dortmund Centrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Dortmund hotel.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1956
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel Dortmund Centrum offers 125 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 6:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dortmund Park Inn Radisson
Park Inn Radisson Dortmund
Park Inn Radisson Hotel Dortmund
Radisson Park Inn Dortmund
Mercure Hotel Dortmund Centrum
Mercure Dortmund Centrum
Mercure Dortmund Centrum
Mercure Hotel Dortmund Centrum Hotel
Mercure Hotel Dortmund Centrum Dortmund
Mercure Hotel Dortmund Centrum Hotel Dortmund

Mercure Hotel Dortmund Centrum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 555 reviews
Rating 8 - Good. 239 out of 555 reviews
Rating 6 - Okay. 76 out of 555 reviews
Rating 4 - Poor. 21 out of 555 reviews
Rating 2 - Terrible. 17 out of 555 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Over with a group on friends for football. Hotel was spot on, cant complain. Staff were very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great all staff were very friendly would definitely recommend to stay here
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Jul 2024

2/10 Terrible

Marina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under construction, the room on the same floor where is construction going on, very noisy , unsafe conditions, lots of ladders, buildings materials on the floor, barely was able to get to elevator
Stayed 2 nights in May 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Upgraded room with comfortable bed and good pillows!
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Nandkumar

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets
Stayed 1 night in Aug 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Mar 2023

8/10 Good

Hardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.
Stayed 2 nights in Feb 2023

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Friendly Welcome.
We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.
Stayed 1 night in Feb 2023

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.
Stayed 2 nights in Feb 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No Breakfast
Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.
Stayed 2 nights in Feb 2023

8/10 Good

Adrian

Stayed 5 nights in Feb 2023

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Easy access for town centre
Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.
Stayed 3 nights in Dec 2022

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

lorna

Stayed 2 nights in Dec 2022

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.
Stayed 4 nights in Aug 2022

2/10 Terrible

Johana

Stayed 1 night in Aug 2022

2/10 Terrible

Kenneth

Stayed 3 nights in Jul 2022

4/10 Poor

Viktor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022