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Hotel Akwa Palace

4.0 star property
Family-friendly 4-star hotel with 3 restaurants

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Photo gallery for Hotel Akwa Palace

2 bars/lounges, cocktail bar
Senior Suite (Suite)
Junior Suite (Suite Junior) | View from room
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Junior Suite (Suite Junior)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free airport shuttle
  • Room service

Explore the area

Map
920 Boulevard De La Liberte, Douala, 4007
  • Eko Market
    ‪1 min walk‬
  • Cathedral of Saints Peter and Paul
    ‪8 min walk‬
  • Espace Doual'art
    ‪18 min walk‬
  • Douala (DLA-Douala Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 33.1 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior)

Junior Suite (Suite Junior)

  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite)

Senior Suite (Suite)

  • 52.9 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

ONOMO Hotel Douala

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (118)
The price is CA $131
per night
CA $170 total
includes taxes & fees
15 Mar - 16 Mar
ONOMO Hotel Douala

About the area

Douala

City center stay.You'll be steps from Eko Market and within a 10-minute walk of Cathedral of Saints Peter and Paul. Espace Doual'art and La Nouvelle Liberte are also within 2 miles (3 km).

What's nearby

  • Eko Market - 1 min walk
  • Cathedral of Saints Peter and Paul - 8 min walk
  • Espace Doual'art - 18 min walk
  • Port of Douala - 5 min drive
  • Douala Grand Mall - 6 min drive

Getting around

  • Douala (DLA-Douala Intl.) - 30 min drive

Restaurants

  • ‪La Reine - ‬4 min walk
  • ‪La Kora Restaurant - ‬12 min walk
  • ‪Mc Burger - ‬13 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬3 min walk

About this property

Hotel Akwa Palace

Family-friendly 4-star hotel with 3 restaurants
Hotel Akwa Palace offers its guests a children's pool, an outdoor pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include 8 meeting rooms and coworking spaces. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Akwa Palace. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Douala hotel.

  • 184 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hotel Akwa Palace offers 184 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Douala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2022.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, French

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 21 for adults and USD 12.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of USD 28

Things to do

  • 24-hour fitness center
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • In-room accessibility
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 12.5 for children
  • Hosted evening meal: USD 28

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, cash, and mobile payments. Long-term renters welcome. For guests' safety, the property includes a security system in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Hotel Akwa Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 125 reviews
Rating 8 - Good. 50 out of 125 reviews
Rating 6 - Okay. 16 out of 125 reviews
Rating 4 - Poor. 9 out of 125 reviews
Rating 2 - Terrible. 5 out of 125 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to live. Very safe!
Stayed 1 night in Jun 2024

10/10 Excellent

mireille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and ready to help
Stayed 3 nights in Apr 2024

8/10 Good

HYGINUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live when coming home from abroad !
Stayed 1 night in Nov 2023

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to live while in Cameroon!
Stayed 2 nights in Apr 2023

10/10 Excellent

Henri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Constant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Stayed 10 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

timothy

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
Stayed 3 nights in Jan 2022

6/10 Okay

timothy

Liked: Cleanliness, staff & service
The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivo, Clementon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well keep the stuff a very good
Stayed 3 nights in Dec 2021

8/10 Good

Rebecca

Business traveller
Liked: Staff & service
Worth it to pay the higher quality room
Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.
Stayed 3 nights in Nov 2021

2/10 Terrible

Valentin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad night service... Poorly trained desk clerks
Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Stayed 1 night in Jul 2021

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Stayed 28 nights in May 2021

4/10 Poor

Ron

Disliked: Staff & service
Stayed 2 nights in Dec 2020

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douala stay
Very clean, everything worked and the staff was helpful. Very nice pool area.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very pretty space go and try it its the best off douala
Stayed 3 nights in Oct 2020

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Guykenfack, Phoenix AZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were very respectful and friendly. Very polite and smiling
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019