Quality Inn

2.5 star property
Enjoy the outdoor pool at this Smyrna hotel

Choose dates to view prices

Photo gallery for Quality Inn

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Laundry
  • Breakfast included

Explore the area

Map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Delaware State University
    ‪10 min drive‬
  • Dover Downs Casino
    ‪11 min drive‬
  • Dover International Speedway
    ‪12 min drive‬
  • Millville, NJ (MIV-Millville Municipal)
    ‪96 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Smyrna

In Smyrna .At this Smyrna hotel, you'll be within 3 miles (5 km) of Bayhealth Emergency Center - Smyrna and 9 miles (15 km) of Snowland. Also within 9 miles (15 km) are Delaware State University and Delaware State Police Museum and Education Center.

What's nearby

  • Delaware State University - 10 min drive - 13.2 km
  • Dover Mall - 11 min drive - 14.0 km
  • Dover Downs Casino - 11 min drive - 14.4 km
  • Dover International Speedway - 12 min drive - 14.6 km
  • Woodland Beach - 16 min drive - 16.1 km

Getting around

  • Philadelphia Intl. Airport (PHL) - 62 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Pizzeria Dimeo - ‬2 min drive
  • ‪Painted Stave Distilling - ‬3 min drive

About this property

Quality Inn

Enjoy the outdoor pool at this Smyrna hotel
Quality Inn offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Quality Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 312 out of 991 reviews
Rating 8 - Good. 349 out of 991 reviews
Rating 6 - Okay. 176 out of 991 reviews
Rating 4 - Poor. 88 out of 991 reviews
Rating 2 - Terrible. 66 out of 991 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
room was clean. good place to lay your head. not a place I'd plan to stay again unless upgraded.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The stay was good I just wish the bed was more comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Convenient to Bombay Hook with food locations close by
Stayed 1 night in Nov 2024

2/10 Terrible

Barry

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2024

2/10 Terrible

TIKI

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
THIS IS A TRASH ASS HOTEL. THE ROOM TRASH THE STAFF TRASH THE BREAKFAST TRASH SMELL TRASH. THIS PLACE NEEDS TO BE BURNED DOWN
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 3 nights in Nov 2024

6/10 Okay

Alyssa

Stayed 1 night in Nov 2024

6/10 Okay

Erica

Travelled with family and small children
The hotel needs updating and better lighting. The coffee is rather disgusting. The elevator needs new wall paper. Overall the room served its purpose but this place needs help.
Stayed 1 night in Nov 2024

6/10 Okay

Donald

Stayed 3 nights in Nov 2024

2/10 Terrible

Shaina

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv was broken, the shower water pressure sucked and kept making a loud noise. The fan in the bathroom sounded like it was gargling water. The guy patel, who checked us in wasn't friendly at all. The next morning for breakfast, the milk, eggs and yogurt were all nasty or expired. We just wont be staying at another quality inn ever again.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Stayed 3 nights in Nov 2024

8/10 Good

Emilie, Randolph

Stayed 1 night in Nov 2024

2/10 Terrible

Norman

Disliked: Amenities
THIS HOTEL NEEDS LOTS OF HELP IN EVERY DEPARTMENT. THE ROOMS NEED A LOT ATTENTION EXPRESSLY THE BATHROOMS AND THE ROOM SCENT THIS STAY WAS BAD AND I WOULD’NT RECOMMEND ANYONE TO STAY THERE!!!!!! I FILL LIKE I WAS TAKEN ADVANTAGE OF NOT WELL SPENT MONEY AT ALL!!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Bryant C.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Dusty and it smelled bad
Stayed 1 night in Nov 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and caring staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and large. It was quiet. Only thing was the breakfast during the week did not have any eggs or sausage just the waffle machine and cereal.
Stayed 6 nights in Oct 2024

6/10 Okay

Byron

Disliked: Amenities, property conditions & facilities
Not awful. Just really dated and in need of a upgradesp
Stayed 1 night in Oct 2024

8/10 Good

KELLY

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was attentive and friendly. Comfortable rooms and beds.
Stayed 2 nights in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Yu
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to afew restaurants and grocery store but still tucked away
Stayed 2 nights in Oct 2024

4/10 Poor

Arman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with the check in. At most Choice hotels including the Comfort Inn and Suites the night before I was given a gift bag and a separate gift for being a long standing Choice member. At this Quality Inn there was no bag or gift given. The elevator was dirty and in need of repairs. The room was dirty including a waste basket that looked like someone had thrown up on it. The shower was barely warm. The breakfast was very poor including no apple juice just water.
Stayed 1 night in Oct 2024