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Renaissance Asheville Downtown Hotel

3.5 star property
Hotel near Buncombe County Courthouse in Asheville

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Asheville Downtown Hotel

View from property
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Indoor pool
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Parking available
  • Hot tub

Explore the area

Map
31 Woodfin Street, Asheville, NC, 28801
  • Pack Square
    5 min walk
  • Buncombe County Courthouse
    6 min walk
  • Harrah's Cherokee Center - Asheville
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    19 min drive

Room options

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Asheville Downtown, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is CA $133
per night
CA $150 total
includes taxes & fees
6 Jan - 7 Jan
Hotel Indigo Asheville Downtown, an IHG Hotel

About the area

Asheville

Heart of Asheville.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Buncombe County Courthouse and 2 miles (3 km) of Grey Eagle. University of North Carolina at Asheville and Asheville Mall are also within 3 miles (5 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 10 min walk
  • The Orange Peel - 11 min walk
  • University of North Carolina at Asheville - 3 min drive
  • Asheville Mall - 5 min drive
  • Biltmore Estate - 13 min drive

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Pack's Tavern - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Old Europe - ‬6 min walk
  • ‪Off The Wagon Dueling Piano Bar Asheville - ‬4 min walk
  • ‪Renaissance Asheville - ‬1 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel near Buncombe County Courthouse in Asheville
Renaissance Asheville Downtown Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8085 square feet (751 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Renaissance Asheville Downtown Hotel. For a fee, parking is available.

This Asheville hotel is smoke free.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 8085 sq ft of conference space
  • 751 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Carrie, Lincolnton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Lots of amenities!
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff for the morning breakfast were all excellent!
Stayed 4 nights in Sep 2024

8/10 Good

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Betty Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Felt less than great
Good location. Pool was closed since May. No heads up provided or I would have gone elsewhere. Rooms were not adjoining or even next to each other. My room smelled like a wet mop. Adam from maintenance came up, agreed it smelled weird, but couldn't do anything about it. He was great, (not his fault). Hotel couldn't change our rooms to another floor or move me to a room on the same floor. Refrigerator was warm when we checked in. Had to crank it up. It should be cold when you check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Layne

Stayed 1 night in Aug 2024

10/10 Excellent

Robert D

Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The property was nice, cleaned, and accessible (via walking) to downtown. The staff were pleasant. I would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.
Stayed 4 nights in Aug 2024

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom was not clean. Sink cold water faucet leaked. Toilet looked like it did not flush but it is just stained - should be exchanged out. Long black hairs in the tub. Coffee cups were not replaced at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating and the food was great
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, room was clean, convenient location.
Stayed 1 night in Aug 2024

4/10 Poor

Shane

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott Has higher standards than this place.
The room itself was good at first glance. But then we started noticing wet spots on the carpet. One of our bags took in the moisture, so some of our clothes were smelly and the ones at the bottom, a little damp .It was the air conditioner unit. We put towels down and Told the lobby about this. Everyone I had encountered in the lobby was amazing except for the guy I dealt with with this. He was so extremely rude and offered literally coins so we could dry our clothes in the dryers. then when we came back from day out, the towels were still there, so not sure if they sent maintenance The towels were disgusting orange color from whatever was in the carpet. and if you want some ice cream on the cake. We did not have an iron in the room, the fridge didn’t work, the hairdryer would only stayed off for 30 minutes and the coffee pot on pff botton did not work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Walking distance to downtown. Will stay here again
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony, San Jose

Stayed 1 night in Jul 2024

8/10 Good

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asheville Renaissance
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and efficient. Room was very clean and spacious. No complaints on my end!
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tourist areas.
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Loved that it had a laundry facility. Close to popular places in the area. Hotel was clean. Room service was exceptional. Highly recommend this place. Will come back.
Stayed 4 nights in Jul 2024