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Casa Mallorca

3.0 star property
3-star Mediterranean hotel near Cancun Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Mallorca

Interior
Interior
Habitacion Jr Suite, 1 Cama Queen Size
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508
  • Andres Quintana Roo Stadium
    9 min walk
  • Las Plazas Outlet Cancun
    14 min walk
  • Beto Avila Baseball Stadium
    16 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Room options

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cancun

Downtown Cancun stay.A stay at this Downtown Cancun hotel places you within 3 miles (5 km) of Cancun Mall and 6 miles (10 km) of Ultramar Ferry Puerto Juárez. Playa Tortugas and Tortuga Beach are also within 6 miles (10 km).

What's nearby

  • Plaza 28 - 18 min walk
  • Cancun Mall - 4 min drive
  • Plaza Las Americas - 4 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive
  • Playa Tortugas - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪La Borrega Kabah - ‬2 min walk
  • ‪Los Abuelos Campestre - ‬2 min walk
  • ‪Toks - ‬15 min walk
  • ‪Pollo Pirata - ‬4 min walk
  • ‪Nutrisa - ‬6 min walk

About this property

Casa Mallorca

3-star Mediterranean hotel near Cancun Mall
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Casa Mallorca.

This Mediterranean Cancun hotel is smoke free.

  • 10 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2000
  • Breakfast available (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Casa Mallorca offers 10 accommodations with complimentary newspapers and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 189 for adults and MXN 189 for children
  • 1 restaurant
  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Mallorca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Casa Mallorca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 89 reviews" "
Rating 8 - Good. 30 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my 1st visit to Cancun, my goal was to experience more of downtown culture, before moving to the hotel zone for a few nights. Mission accomplished. My stay here was great! This is small family run hotel. I’m not sure, but maybe there are 10 rooms. My room/bathroom was super clean, wifi and a/c worked great, etc. Diana speaks perfect English and is super nice. She was around all day to help out. My only note is that you can hear general city noise. Not a big deal for me, but I just wanted to note. As some have posted in reviews, there are no signs for this place. If you arrive during the day when the restaurant is open, you can enter there. If you are arriving super early or late, you might want to just drop them a message to give a heads up. As for location…You can hail a taxi or city bus from the main street, about 100’ away. A large Soriana supermarket is very close, but I liked the Chedraul more, just a few minutes further. Mercado 28 is about a 1-mile walk. There are a bunch of restaurants in close proximity. They also operate a restaurant and café window store in the hotel. I only ate there once, but it was excellent. Thank Casa Mallorca for your hospitality!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024

8/10 Good

Lixuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023

8/10 Good

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, solo le faltan TVs a las habitaciones
Stayed 1 night in Nov 2023

10/10 Excellent

Colette, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly, very informative and friendly. Room was very clean and quiet. Definitely stay again
Stayed 3 nights in Aug 2023

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around and it's in the middle of everything. The stuff is very friendly and kind. Willing to help.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit in Oct 2022
The owners were very friendly. The room was cleaned each morning while we enjoyed a breakfast of a fruit plate and an entre for under 10 dollars. Hard to find, no name in front. The entryway looks like a long hall with lots of beautiful plants.
Stayed 5 nights in Oct 2022

10/10 Excellent

Caj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Very friendly and accommodating.
Stayed 1 night in Sep 2022

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute, clean, special place. We were upgraded to a larger room upon check-in which was great. The hosts were so nice and helpful. They cooked a delicious American breakfast for us that was about $10USD/per person. The only downside is that it is hard to find. There isn't a sign so letting them know your arrival time is very important. Located in a neighborhood off of a busy street so a bit out of the way. These were minor things, however. Everything else about this place was wonderful. We enjoyed our stay!
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in Apr 2022

10/10 Excellent

David

Stayed 2 nights in Apr 2022

10/10 Excellent

Brad A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, sweet family owned
Stayed 1 night in Feb 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love My Stay at Casa Mallorca!
Casa Mallorca, like its name suggests, has a home and cozy atmosphere the moment you walk in! While you can see some history at this place (used to be a home), it’s super clean and well-maintained. You can get a simple yet nutritious breakfast for about $5 and they have books in the dining/lobby area for you to check out. Jorge, the owner was super sweet and spent an hour explaining the culture and practiced Spanish with me! Although it’s not next to the beach, I highly recommend Casa Mallorca if you want to see a more local side of Cancun! * There’s also a covid testing booth 5 minutes walk away.
Stayed 2 nights in Jan 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place
It was the attention to detail that captured my attention. It was obvious the host family put thought into the details that would make the stay comfortable. The hosts were very attentive.
Stayed 2 nights in Jan 2022