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Palette Hotel Batab

Property class: 3
3-star hotel near Puerto Cancun Marina Town Center

Choose dates to view prices

Photo gallery for Palette Hotel Batab

A hotel with a prominent sign reading 'HOTEL BATAB' and a restaurant named 'LOL HIA RESTAURANTE' below.
A balcony with two metal chairs and a table, a tiled floor, and a view of buildings in the background.
A multi-story hotel with a prominent sign reading 'HOTEL BATAB' and a restaurant named 'LOLHA RESTAURANTE' below.
A hotel room with two beds, a wooden headboard, a small table with a telephone, and a mirror on the wall.
A hotel corridor with a series of columns, a covered walkway, and large windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service

Explore the area

View in a map
Av. Chichen Itza No. 52 SM 23, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

Double Room, 2 Double Beds

7.2 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Beds With View

A hotel room with two beds, a window with curtains, an air conditioning unit, a wall-mounted telephone, and a decorative wall piece.

Standard Two Beds With View

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Beds

A hotel room with two beds, a window with curtains, an air conditioning unit, a wall-mounted telephone, and a decorative wall hanging.

Standard Two Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room Standard

1 bedroom, desk, iron/ironing board (on request), WiFi (free)

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

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About the area

Cancun

Downtown Cancun stay.Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Las Palapas Park. Also, Xbalamqué Theater is within half a mile (1 km) and Mercado 28 is within 2 miles (3 km).

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Xbalamqué Theater - 10 min walk - 0.8 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km
  • Plaza 28 - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪La Suegra - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬4 min walk
  • ‪Pizza Hut - ‬5 min walk

About this property

Palette Hotel Batab

3-star hotel near Puerto Cancun Marina Town Center
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Palette Hotel Batab also features multilingual staff, 24-hour room service, and a front-desk safe. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • Built in 1985
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Palette Hotel Batab offers 68 accommodations with air conditioning. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 85 for adults and MXN 85 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 85 for adults and MXN 85 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Batab
Batab Cancun
Batab Hotel
Hotel Batab
Hotel Batab Cancun
Batab Hotel Cancun
Capital O Batab
Hotel Batab Hotel
Hotel Batab Cancun
Hotel Batab Hotel Cancun

Frequently asked questions

How close is Palette Hotel Batab to the airport?

Palette Hotel Batab is 11.7 mi (22-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Palette Hotel Batab have an airport shuttle?

Airport shuttle services are not available at Palette Hotel Batab.

How close is Palette Hotel Batab to the beach?

This hotel is 17 mi (32-min drive) from Delfines Beach and 4.1 mi (12-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Palette Hotel Batab offer free breakfast?

Free breakfast isn’t provided at Palette Hotel Batab, but continental breakfast is offered for a fee of MXN 85 for adults and MXN 85 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Palette Hotel Batab?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Codere Casino Paseo Cancun (5-min drive) are nearby.

What time is check-in at Palette Hotel Batab?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palette Hotel Batab?

This hotel offers free self parking.

Does Palette Hotel Batab have a pool?

Palette Hotel Batab does not have a pool.

Does Palette Hotel Batab have a restaurant?

Palette Hotel Batab is home to Lol-Ha, which features Mexican cuisine.

Does Palette Hotel Batab have a spa?

There are no spa services available at this hotel.

How close is Palette Hotel Batab to downtown Cancun?

Palette Hotel Batab is 1.5 mi away from Cancun.

Palette Hotel Batab Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 220 reviews
Rating 8 - Good. 61 out of 220 reviews
Rating 6 - Okay. 42 out of 220 reviews
Rating 4 - Poor. 13 out of 220 reviews
Rating 2 - Terrible. 16 out of 220 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and good staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
It was clean, comfortable and economical. The on-site restaurant is good, as well.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, cleaning every day, very friendly people, Breakfast good, i like this hotel, thanks a lot
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and clean, people are nice.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Mike

Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gregory

Great value for Downtown Cancun I have stayed at comparable hotels there costing twice as much.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
It was very convenient for the price. We only stayed one night and it was fine. It's a very basic accommodation, but it's ok for a short stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac could have been better but overall great option
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Vinod

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes. You get what you pay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

SHAWN

Liked: Staff & service, amenities, property conditions & facilities
Really everything no complain
Verified review

10/10 Excellent

NAKETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Ivanov

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.
Stayed 7 nights in Feb 2023
Verified review

6/10 Okay

Gladys

I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

George Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.
Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Candace

Liked: Cleanliness, staff & service
The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Olayida

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good but the internet is not strong enough 😕
Verified review

6/10 Okay

Ricardo Mauricio Merazo

Liked: Cleanliness
Every day we had a bad experience with the room, our toilet did not work well even when we reported
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

J

Liked: Cleanliness, staff & service
I couldn't connect to the wifi in my room
Stayed 1 night in Jan 2024
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi not Working
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una ventaja que incluye un desayuno completo. , guardan eEn recepción guardan el equipaje antes de la hora del check in y despues de check out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente, muy rico los desayunos y la limpieza diaria a la habitacion
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo usamos solo para pasar la noche lo cual lo que me gusto que si traes 3 niños no tuvimos problema en ser una familia de 5 ya que en otros hoteles no nos dejan solo quieren 4
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cucarachas en la habitación
Stayed 1 night in Sep 2025

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