Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3.0 star property
3-star hotel near Chattanooga Convention Center

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January 2025
February 2025

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Indoor pool
Exterior
Suite, Multiple Beds, Kitchen
Fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Pool
  • Parking available
  • Pet-friendly

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    2 min walk
  • Finley Stadium
    7 min walk
  • Southside Saloon and Bistro
    2 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    24 min drive

Room options

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Convention Center and Chattanooga Choo Choo. Siskin Museum of Religious Artifacts and Coker Museum are also within half a mile (1 km).

What's nearby

  • Chattanooga Convention Center - 2 min walk
  • Finley Stadium - 7 min walk
  • Chattanooga Choo Choo - 13 min walk
  • University of Tennessee at Chattanooga - 13 min walk
  • Tennessee Aquarium - 2 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Southside Social - ‬10 min walk
  • ‪Pickle Barrel Restaurant - ‬9 min walk
  • ‪The FEED Co Table & Tavern - ‬10 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3-star hotel near Chattanooga Convention Center
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 55 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mia

Travelled with group
Disliked: Amenities
Property was old, furniture run down. Literally had the smell of marijuana throughout the property, down hallways, in elevator. Had to pay $20/day to park- yet the gate stayed broke the whole time for anyone to come and go as they pleased. Area directly around hotel didn’t feel safe at all.
Stayed 4 nights in Sep 2024

8/10 Good

Myra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with a group for a long weekend in a few rooms. Fantastic location right off the highway. The rooms are very tidy and clean. The staff is very friendly from the receptionist, housekeeping, and cooking staff. The reason I gave it 4 out of 5 stars for condition's and facility was for a few reasons. There is definitely wear and tear on the couches inside the lobby and in the rooms rooms. The doors don't lock to the public at night for key card access in the back parking lot so anyone off the street could walk in. The parking lot the arms that rise and fall to make you pay to park were broke so anyone could come in and out.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was lukewarm at best.
Stayed 1 night in Jul 2024

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real customer service
The service at the hotel was great. Tanner at the front desk is incredible. He makes everyone feel valued… even when he is slammed with calls, requests, etc. this hotel is a great place to stay if you have an event at the convention center. I will return because of employees like Tanner. Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined eating cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined when my son was eating his cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the huge balcony
Stayed 1 night in Jul 2024

6/10 Okay

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very nice as is the breakfast. Service was really good but we did have some problems with our room. We reserved a 2 bedroom suite that sleeps 6 but only had 2 bath towels and no hand towels. The dishwasher had not been emptied before we arrived and they ran out of blankets when we called to get one for those sleeping on the sleeper sofa. The staff always brought up what we needed when we called but the room could have been better stocked.
Stayed 2 nights in Jul 2024

6/10 Okay

Carey

Ok
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pull out couch was broken and had dirty sheets on it, furniture old and worn out, food crumbs on floor and in kitchen, toilet ran and then didn’t flush, AC was very loud, blackout curtain didn’t close all the way, room was musty. If we hadn’t arrived at 11 pm with 4 sleeping kids we would have left and found another hotel.
Stayed 1 night in Jul 2024

8/10 Good

Michelle J

Travelled with family
Stayed 1 night in Jun 2024

6/10 Okay

Crystal

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Front desk clerk at check in was very rude and not personable. Asked for my card without explanation why as I had already paid for the room. Room size was decent. Bathtub had hairs all in it and the dishwasher still had plates, bowls, cups and utensils. Pull out couch was 0/10. Super thin. Couches and chairs in the lobby/lounge were very worn and needed updated. Fabric was coming off of the arm rests.
Stayed 1 night in Jul 2024

8/10 Good

Perry

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Overall it was a great fit for our family (2 adults, 3 kids). The area around it is a little run down but up and coming with alot of renovations and new builds close by. The hotel is within walking distance 0.5-1mile of all the good attractions. The breakfast was substantial (eggs, bacon/sausage, toast/bagel, limited fruit, potatoes, yogurt/cereal). The room and hallway floors could have been cleaner, but overall it was great.
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprety was dirty. Bags of garbage remained outside the elevator during our entire stay. Room was dirty and sink barely drained.
Stayed 1 night in Jul 2024

6/10 Okay

Michelle, Land O Lakes

Travelled with family
The hotel had a/c issues. The room we stayed had dirty floors. The staff member at check-in was not friendly. The breakfast was okay, but no waffle maker. We paid for parking each night even though the front desk said it was free.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All front desk staff were professional and helpful. Very clean throughout the whole building.
Stayed 2 nights in Jul 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room for $350 a night. No good
Dirty room. Hairs in each sink. Food crumbs on chairs and under dinning table. Dirty socks found from previous guest.
Stayed 1 night in Jul 2024

2/10 Terrible

Eboney N

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome amenities
Stayed 1 night in Jul 2024