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Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
Hotel near Community Choice Credit Union Convention Center in Des Moines

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Exterior
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Pool
    PoolPool
  • Free airport shuttle
    Free airport shuttleFree airport shuttle
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
1050 6th Ave, Des Moines, IA, 50314
  • Popular LocationWells Fargo Arena9 min walk
  • Popular LocationIowa Events Center10 min walk
  • Popular LocationDrake University3 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)14 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Comfort Inn & Suites Event Center
Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1008)
The price is CA $200
per night
CA $224 total
includes taxes & fees
14 Jul - 15 Jul
Comfort Inn & Suites Event Center

About the area

Des Moines

Downtown Des Moines stay.Within a 10-minute walk of this Downtown Des Moines hotel, you'll find Community Choice Credit Union Convention Center and Wells Fargo Arena. Also, Iowa Events Center is within half a mile (1 km) and Des Moines Civic Center is within 2 miles (3 km).

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Mash + Marrow - ‬14 min walk
  • ‪Buzzard Billy's Back Bar Lounge - ‬12 min walk

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Hotel near Community Choice Credit Union Convention Center in Des Moines
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at Holiday Inn Downtown - Mercy Area, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times.

This Des Moines hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 10 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown - Mercy Area, an IHG Hotel offers 251 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 17 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.20 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Holiday Inn Downtown - Mercy Area, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1002 reviews" "
Rating 8 - Good. 344 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CARRIE

Stayed 1 night in Apr 2024

10/10 Excellent

Darren, Cedar Rapids

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2024

8/10 Good

Vitali

Liked: Cleanliness, staff & service
A
Stayed 1 night in Mar 2024

10/10 Excellent

David, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfort to know that quality is good, predictable and no surprises
Stayed 1 night in Mar 2024

6/10 Okay

Jen

Stayed 2 nights in Mar 2024

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was hot the air wasn't working. The lady at the front desk offered us a fan and said to crack the window open.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniele

Stayed 3 nights in Mar 2024

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hunting fun
Stayed 2 nights in Mar 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State archery stay
Stayed for state archery tournament. Hotel was clean, service was great, and hotel is located near downtown area with shuttle service to and from anything within a 3 mi radius. Mike, our shuttle driver was fantastic and full of information. Definitely would stay again. Only marked 4 stars in comfort because our heat did not work well in our room but everything else was great.
Stayed 2 nights in Mar 2024

4/10 Poor

Carl

Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The room was nice, nothing fancy or elaborate but comfortable. The only complaint I have is the parking in the below ground area is a little tight to navigate with a large vehicle like a SUV or pick up truck but manageable. The staff is very friendly every time i have stayed here.
Stayed 1 night in Feb 2024

8/10 Good

Ryan M

Stayed 2 nights in Feb 2024

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy, helpful, and the shuttle was a great perk.
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we had hope for. Within walking distance to Wells Fargo Arena for our event. Was clean and nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Russell, Elk Horn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Curt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Very enjoyable
Stayed 3 nights in Jan 2024

10/10 Excellent

Shane

Stayed 1 night in Jan 2024

6/10 Okay

Magdalena

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The windows were poor quality and we could feel the freezing air in the room, and the AC didn’t help. In the morning we had ice on the inner side of the windows. The hotel is old and needs a thorough renovation. It has to be updated.
Stayed 3 nights in Jan 2024

6/10 Okay

jukka

Business traveller
Stayed 4 nights in Jan 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
Ehhh
The hotel room seemed a little outdated. I know it was a standard room but just seemed so small. I could hear all the traffic going by. I probably will not stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richelle

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It did not have a hot tub and the coffee was not ready in the lobby in the morning.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023