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Cititel Penang

4.0 star property
4-star hotel near Gurney Drive

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Photo gallery for Cititel Penang

Exterior
Lobby
Indoor pool
Restaurant
Deluxe Room, 2 Single Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Padang Kota Lama
    ‪14 min walk‬
  • Gurney Drive
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

George Town

Central George Town getaway .At this Downtown George Town hotel, you'll be within a 5-minute walk of Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site. Pasar Chowrasta and Penang State Museum are also within half a mile (1 km).

What's nearby

  • Cheong Fatt Tze Mansion - 3 min walk - 0.3 km
  • KOMTAR - 12 min walk - 1.1 km
  • Padang Kota Lama - 14 min walk - 1.3 km
  • Swettenham Pier Cruise Terminal - 19 min walk - 1.7 km
  • Gurney Drive - 4 min drive - 2.8 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Restoran Sup Hameed - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪Red Garden Food Paradise & Night Market - ‬3 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Higher Ground - ‬3 min walk

About this property

Cititel Penang

4-star hotel near Gurney Drive
Cititel Penang offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Cititel Penang also features tour/ticket assistance, a front-desk safe, and an elevator. Self parking is free.

This 4-star George Town hotel is smoke free.

  • 451 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Secured covered valet parking on site (surcharge)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 694 reviews
Rating 8 - Good. 312 out of 694 reviews
Rating 6 - Okay. 64 out of 694 reviews
Rating 4 - Poor. 22 out of 694 reviews
Rating 2 - Terrible. 8 out of 694 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall, this was an OK experience. The staff was very friendly, breakfast options were plentiful. However, we found our room to be quite underwhelming. The bathroom appeared older than what the pictures may have suggested. We also booked a massage that we found out to be quite more expensive than others in the local area, and the quality was not great. Overall, I would recommend this place for people looking for budget accommodation that is convenient, safe, and has friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chee-Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel with fantastic staff.
Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yewmun, Vermillion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many eating places near the hotel. The staff are very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Erick-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Conveniently located. Room are decent, clean and comfortable. I enjoyed my stay. I will stay there again if I come back to Georgetown

10/10 Excellent

Poh Choo

Great hotel
Stayed here many times. Hotel recently renovated very tastefully. Big and varied Breakfast spread. So central to shopping, eats and massages. Enjoyed our stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryuhei

Stayed 1 night in Nov 2024

6/10 Okay

Roy

Stayed 2 nights in Oct 2024

4/10 Poor

carlos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need new carpet ,, stinks its too old
Stayed 2 nights in Nov 2024

8/10 Good

OONG PING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , accesible to areas of interests, friendly staffs, affordable pricing.
Stayed 2 nights in Oct 2024

8/10 Good

Check Chew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Fregy

Stayed 1 night in Sep 2024

8/10 Good

Yeo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tan Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel with its price range. Room has been updated. Location is good as walking distance to Campbell street in Penang
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
closeness to shopping and restaurants. swimming pool out of action while they painted and dropped paint into the pool.
Stayed 14 nights in Jul 2024

10/10 Excellent

Juliana Binte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Wah

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hospitality and the services provided by the hotel. My room was upgraded and I had complimentary breakfast throughout my stay. The breakfast buffet had a variety of food . Thanks especially to Encik Amir {GM) Evelyn and Zabidi .I fully recommend this hotel and will stay here on my next visit. Best Wishes to all the staff of Cititel Penang.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. The front desk help me a lot when I need to extend for late check out. The staff are on duty on 3am appreciate a lot for the help.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Deluxe Rooms are quite comfortable & spacious
Stayed 1 night in Aug 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Overall the Deluxe Rooms are comfortable & spacious
Stayed 1 night in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in walking distance of lots of Dining
I have stayed here several times on this trip. Love the views from a high floor of hotel especially the views of the sea with both gorgeous skies at sunrise & sunset.
Stayed 1 night in Jun 2024