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Hotel NEO+ Penang by ASTON

3.5 star property
3.5-star hotel near Hin Bus Depot Art Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
View from room
Sundeck
Exterior
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Penang Times Square
    2 min walk
  • Bricklin Bar Cafe
    1 min walk
  • Penang Sentral
    26 min drive
  • Penang (PEN-Penang Intl.)
    24 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double

Superior Double

Superior Double

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Le Dream Boutique Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (1001)
The price is CA $62
per night
CA $71 total
includes taxes & fees
4 Jan - 5 Jan
Le Dream Boutique Hotel

About the area

George Town

Downtown George Town stay.With a stay at this Downtown George Town hotel, you'll be steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.5 mi (0.9 km) away.

What's nearby

  • Penang Times Square - 2 min walk
  • KOMTAR - 2 min walk
  • Chit Tiau Lor Ban San - 8 min walk
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Starbright Coffee - ‬2 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Nasi Kandar Hajah Mydin - ‬2 min walk
  • ‪Lé 楽 - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel near Hin Bus Depot Art Centre
Hotel NEO+ Penang by ASTON offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel NEO+ Penang by ASTON also features concierge services, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3.5-star George Town hotel is smoke free.

  • 196 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Malay

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 90.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 230 out of 896 reviews" "
Rating 8 - Good. 443 out of 896 reviews" "
Rating 6 - Okay. 179 out of 896 reviews" "
Rating 4 - Poor. 27 out of 896 reviews" "
Rating 2 - Terrible. 17 out of 896 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary P N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and relaxing stay
Location is great, walkable to most attractions in Georgetown. Check-in/out was fast and cordial. Room was clean, neat and bright with natural light, nice night view of city too. Housekeeping was attentive too. I forgot to remove the 'Do not disturb' sign when I stepped out, a card was slipped under the door to inform me to give them a call if I require any service before certain time. Probably due to the age of the hotel, the room looks kind of "tired". Overall experience is pleasant, relaxing and meets my expectation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang Nyit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good venue to stay. Very convenient
Stayed 1 night in Jul 2024

6/10 Okay

Suzie

Travelled with partner
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Huck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Stayed 2 nights in Jun 2024

6/10 Okay

Genevieve

Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean bed sheets
Great stay!
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast
Stayed 1 night in May 2024

6/10 Okay

Shenn Chin

Liked: Cleanliness, property conditions & facilities
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.
Stayed 4 nights in Apr 2024

10/10 Excellent

rahman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024

8/10 Good

Siti Zuleha

Travelled with family
Liked: Cleanliness, staff & service
During my check in time, there was 2 Indian staff (male & female) at the counter. They had a good customer skills, superb staff, very helpful. However, the surrounding was so noisy until wee hours in the morning.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights at neon
6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
Stayed 4 nights in Mar 2024

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

8/10 Good

SENG JOO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet water flow is a big problem.
Stayed 3 nights in Jan 2024

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Stayed 3 nights in Feb 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024

2/10 Terrible

seulki

Stayed 1 night in Feb 2024

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024