Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
3.5-star hotel near Bathhouse Row

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Hot Springs Hotel & Spa

Lobby
Breakfast served
Indoor pool
Exterior
37-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    1 min walk
  • Bank of the Ozarks Arena
    1 min walk
  • Hot Springs National Park
    5 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    12 min drive

Room options

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Hot Springs

City center stay.Within a 15-minute walk of this Downtown hotel, you'll find Hot Springs National Park and Bathhouse Row. Hot Springs Convention Center and Bank of the Ozarks Arena are also within half a mile (1 km).

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Bank of the Ozarks Arena - 1 min walk - 0.1 km
  • Quapaw Baths - 10 min walk - 0.8 km
  • Bathhouse Row - 10 min walk - 0.9 km
  • Oaklawn Racing Casino Resort - 4 min drive - 3.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5-star hotel near Bathhouse Row
Embassy Suites by Hilton Hot Springs Hotel & Spa offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Embassy Suites by Hilton Hot Springs Hotel & Spa. Parking is available for a fee.

This 3.5-star Hot Springs hotel is smoke free.

  • 246 guestrooms or units
  • 9 levels
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Travel crib

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20.00 per day; includes in/out privileges)
  • Onsite parking includes off-street options
  • Free offsite parking within 1 ft

Food and drink

  • Free full breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Embassy Suites by Hilton Hot Springs Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 691 out of 1269 reviews" "
Rating 8 - Good. 277 out of 1269 reviews" "
Rating 6 - Okay. 150 out of 1269 reviews" "
Rating 4 - Poor. 76 out of 1269 reviews" "
Rating 2 - Terrible. 75 out of 1269 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Richard

Travelled with family
Disliked: Staff & service
It started out well - check in was busy but once w got to front desk, iit went well. Until we got to our 4th floor room. We stepped out of the elevator and smell of mariijuana was in the air. Room was clean but smelled of bleach. The sink later that afternoon started to swell with bubbles and we called the front desk who then sent maintenance staff who said that it might be the room above that is doing laundry in their sink -- but nothing was don about it. The second morning, there was no hot breakfast served since their cook called in sick that morning so everything was cold including thee breakfast muffins. Upon check out, there was no one at the front desk - some guest asked the front desk person to make copies of a document. So no one was staffing front desk and I wanted a print out of our folio since I wanted to see if all charges were correct. Th wait was too long so I just checkd out thru the Hilton app. Never staying in this hotel in Hot Springs again.
Stayed 2 nights in Aug 2024

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

antionette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad Air Conditioning In Room
Everything was good except the Air in Room was messed up,called maintenance & he come & did all he could but was still warm in room💔
Stayed 1 night in Aug 2024

4/10 Poor

Tatevik

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms are old and noisy, the property needs upgrades. The area is nice, walkable to the main attractions of the town. A decent breakfast is included with the stay, but they charge separately for self-parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Jami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Friendly staff. Easy check-in. Rooms were very clean. Hotel was quiet. Breakfast was wonderful. Omelet was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shalonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Everyone was very nice. Our room was comfortable. The carpet in our room had some older stains on it, but the room was clean and comfortable. The hotel was nice, but breakfast was a little disappointing. We were there for the sites, and it gave us a comfortable clean place to rest at night. We would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice pillows, very roomy, friendly staff, Breakfast great, pool great, nice towels, clean area, love the open space in the lobby, love the suites w/two TV's, love the complimentary appetizers & drinks. One can live there. If any one negative thing I would say is that the refrigerator didn't have a freezer for ice cream. We will return to Hot Springs and when we do we will stay at the Embassy suites.
Stayed 4 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service
Great stay, but add some USB lamps or outlets!
Location is wonderful! Breakfast is top tier! A little outdated! I know the Hot Springs area is known for its vintage appeal. But not having USB plugs anywhere is the room was a bit of pain. Just a quick trip to WalMart for a USB adapter fixed the issue :) Rooms are HUGE!!!! Staff are great and they keep your room stocked and clean!
Stayed 3 nights in Aug 2024

6/10 Okay

Craig

Stayed 1 night in Aug 2024

6/10 Okay

Felecia M

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Drapes were duct taped Bath tub poor conduction.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They con you up front by charging you for “Self Parking”, even though they have the smallest parking lot, and have no idea where you parked. They told me they would take it off my bill, but lied and kept it on. The place is dirty, my room was dirty when I checked in, and they acted like English was a foreign language when I asked for my room to be cleaned. This place has gone way down hill. Do not stay here
Stayed 1 night in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was very busy when we were there. Parking was full and the elevators took a while but besides that it was a solid stay. The walk to the strip felt a little longer than I would have liked so if I can’t find a place next time closer i like I would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like all about the stay of hotel. Only thing that can use improvement is the guy cooking the breakfast in the morning’s. I understand that it is a busy time for them but you still must have a smile on your face and still maintain good customer relations. Attitude has no place when dealing with the public. When kids are around it sets a bad example. Again hotel stay and accommodations was great. Would recommend people to stay. Would like to think it was just a bad day for the person cooking breakfast but was there for 3 days and it was the same everyday. Sorry to tell you this when everything else went so well. Have a great day.
Stayed 2 nights in Aug 2024

8/10 Good

Jetre

Stayed 2 nights in Aug 2024

8/10 Good

Patricia M.

Liked: Cleanliness, staff & service, amenities
Outdated room/ especially bathroom Area- staff friendly
Stayed 2 nights in Jul 2024