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Sheraton Norfolk Waterside Hotel

3.5 star property
Hotel near Norfolk Scope in Norfolk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Norfolk Waterside Hotel

Exterior
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Daily to-go breakfast for a fee

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
777 Waterside Dr, Norfolk, VA, 23510
  • Waterside District
    5 min walk
  • Town Point Park
    8 min walk
  • USS Wisconsin BB-64
    10 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Balcony)

Flat-screen TV, pay movies

Executive Suite, 1 Bedroom (Balcony)

  • Harbor view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbour View

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Harbour View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Harbour View

  • 26.00 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony)

Deluxe Room, 1 King Bed, Corner (Balcony)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Harbour View

Executive Suite, 1 Bedroom, Harbour View | Pool

Executive Suite, 1 Bedroom, Harbour View

  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Allergy Friendly (Pure)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Allergy Friendly (Pure)

  • Harbor view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Harbour View

  • 26.00 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, City View

  • 26.00 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, City View

  • 26.00 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge
Courtyard by Marriott Norfolk Downtown
Pool
Hot tub
Free WiFi
Restaurant
4.1 out of 5, Very good, (1004)
The price is CA $229
per night
CA $267 total
includes taxes & fees
12 Oct - 13 Oct
Courtyard by Marriott Norfolk Downtown

About the area

Norfolk

Downtown Norfolk stay.Your stay at this Downtown Norfolk hotel places you within 2 miles (3 km) of Norfolk Scope and Norfolk State University. Also, Sentara Norfolk General Hospital is within 2 miles (3 km) and Old Dominion University is within 6 miles (10 km).

What's nearby

  • Waterside District - 5 min walk
  • Norfolk Scope - 19 min walk
  • Norfolk State University - 3 min drive
  • Sentara Norfolk General Hospital - 4 min drive
  • Old Dominion University - 6 min drive

Getting around

  • Civic Plaza Station - 7 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • Waterside Sheraton VIP Lounge
  • ‪Blue Moon Taphouse - ‬5 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬6 min walk
  • ‪Waterside Marina - ‬6 min walk

About this property

Sheraton Norfolk Waterside Hotel

Hotel near Norfolk Scope in Norfolk
Sheraton Norfolk Waterside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 35004 square feet (3252 square meters) and includes a conference center. The business-friendly Sheraton Norfolk Waterside Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. For a fee, parking is available.

This Norfolk hotel is smoke free.

  • 468 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 35004 sq ft of conference space
  • 3252 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Norfolk Waterside Hotel offers 468 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Bus station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily: USD 5-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 16 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Sheraton Norfolk Waterside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 409 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mareum L

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. The bathtub drained very very slow.
Stayed 1 night in Aug 2024

8/10 Good

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

KELLY G.

Stayed 1 night in Jun 2024

10/10 Excellent

Sharon Zacoreyan

Travelled with partner
Liked: Amenities
It was clean and the staff was professional
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely polite and we had an excellent stay
Stayed 1 night in Jun 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Mohammad Rauf

Stayed 1 night in Jun 2024

4/10 Poor

Pavani

Disliked: Staff & service, property conditions & facilities
Inconvenient Parking. Had to park in another tower and walk Check in lady didn’t give us correct information about our room booking . We had our room on the 10 th floor and she
Stayed 1 night in Jun 2024

4/10 Poor

Cornelia

Liked: Cleanliness
Disliked: Amenities
A friend dropped me off, but, found there was no temporary parking for checkin, no one even acknowledged my existence. At 4pm, my room was not ready and I was told to wait in the lobby until it was ready. I had a dinner reservation, so I left my bag at the desk with a sticky noting my room. When I returned at 1030 pm, my bag was still behind the desk but unsecured. Staff seemed indifferent to my arrival, then I was told my room was not ready yet and would I like a different room! Incredible. Room was fine, but, the fridge wasn’t plugged which I didn’t discover until the next day. The only plug was on the lamp. The only restaurant offers a $18.95 breakfast buffet with scrambled eggs and yogurt in a dish. I got an email offering a chance to meet the hotel manager and I addressed my concerns directly. He gave me a coupon for a free dinner. I did not feel welcomed at this hotel at all. Even at breakfast, I was told “I wasn’t talking to you” when I thought the server was showing me a table. I am glad to be checking out today.

10/10 Excellent

Dinarldo

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Jun 2024

10/10 Excellent

Nishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

carole

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I arrived super late for my reservation, and check in took about 20 minutes back and forth with someone in the back saying the night audit people already canceled my reservation because it was too late. Then then wanted me to give my credit card to secure the room and work it out with a manager in the morning. My room was already paid in full.
Stayed 1 night in Jun 2024

10/10 Excellent

turnette

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Tonya

Stayed 1 night in Jun 2024

10/10 Excellent

Jameika

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

CARL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service
Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, room comfort
Good hotel
Service was great, the room was a bit dated and some of the things like the outlets and faucets moved when trying to use them.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great experience and the staff were able to accommodate all of my needs!
Stayed 3 nights in Jun 2024

6/10 Okay

Mallory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really positive except for one key factor that significantly impacted my experience. The day I was to check-in I received an email notifying me that “due to unforeseen circumstances” my reservation has been cancelled. My 6 night reservation was that I booked months ago because I knew they would run out of rooms due to the conference being held on-site (the reason for my stay). I intentionally chose the Sheraton for the convenience. Receiving this news (through email especially) while I was at the airport on my way to my destination was incredibly stressful. I called the Sheraton and tried to get more information because I did not understand what happened to my reservation. The individual I spoke to informed me that just because I make a reservation does not mean they save a room for me. I don’t know if this is standard practice, but I was shocked to learn that reserving a room does not ensure you have a room. The individual let me know that I will be staying at The Holiday Inn which she stated was about 15 minutes away. I immediately began to think of the transportation costs I will now have going back and forth from the Holiday Inn. I asked to speak to the staff member that emailed me and was sent to a voicemail where I left a message in tears and my call was not returned.
Stayed 6 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay when visiting Norfolk Va.
Stayed 2 nights in Jun 2024

4/10 Poor

Ramiro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need to be updated
Stayed 1 night in May 2024