The Hi-Lo, Autograph Collection

4.0 star property
4-star boutique hotel near Moda Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hi-Lo, Autograph Collection

Exterior
Suite, 1 King Bed, City View, Corner
Meeting facility
Meeting facility
Suite, 1 King Bed, City View, Corner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
320 SW Harvey Milk Street, Portland, OR, 97204
  • Pioneer Courthouse Square
    5 min walk
  • Roseland Theater
    6 min walk
  • Tom McCall Waterfront Park
    7 min walk
  • Portland, OR (PDX-Portland Intl.)
    19 min drive

Room options

Premium Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, City View, Corner

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Portland

Heart of Portland.Your stay at this Downtown Portland hotel places you within 3 miles (5 km) of Moda Center and Oregon Convention Center. Pioneer Place and Pioneer Courthouse Square are also within half a mile (1 km).

What's nearby

  • Powell's City of Books - 8 min walk
  • McMenamins Crystal Ballroom - 10 min walk
  • Portland State University - 12 min walk
  • Moda Center - 3 min drive
  • Oregon Convention Center - 3 min drive

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 13 min walk
  • Portland International Airport (PDX) - 19 min drive

Restaurants

  • ‪Huber's Cafe - ‬1 min walk
  • ‪Craft PDX - ‬1 min walk
  • ‪Abu Omar Gyros & Shawarma - ‬1 min walk
  • ‪Club Rouge - ‬1 min walk
  • ‪Moonlight Mediterranean Food - ‬1 min walk

About this property

The Hi-Lo, Autograph Collection

4-star boutique hotel near Moda Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The business-friendly The Hi-Lo, Autograph Collection also features a fitness center, a garden, and concierge services. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 1910
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Hi-Lo, Autograph Collection offers 120 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch Smart TV
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi-Lo Autograph Collection Hotel Portland
Hi-Lo Autograph Collection Hotel
Hi-Lo Autograph Collection Portland
Hi-Lo Autograph Collection
The Hi-Lo, Autograph Collection Hotel
The Hi-Lo, Autograph Collection Portland
The Hi-Lo, Autograph Collection Hotel Portland

The Hi-Lo, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 666 reviews" "
Rating 8 - Good. 153 out of 666 reviews" "
Rating 6 - Okay. 53 out of 666 reviews" "
Rating 4 - Poor. 19 out of 666 reviews" "
Rating 2 - Terrible. 15 out of 666 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient to our dinner cruise at the waterfront. The staff were friendly and very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Hanns

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, will be back! The staff are attentive and accommodating. I also felt extremely safe here at all hours of the day!
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Murray

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed in the ada room was very low, 14”. Should be raised to the standard 22”. The bed had a rug around the perimeter which does not work with any wheels. Should be removed. Front desk staff were sympathetic to the issue of the bed being the wrong height, and ultimately not working for my ability they also had a our hands are tied attitude, and we’re unable to make it right in the end. One of the staff used a number of towels, prop up the mattress, just enough to allow me to use it, but as a result, I only, used it once and was ain’t unable to have a shower. Otherwise I may have been stuck in bed with no clothes on and needing to ask staff to help me is not the standard for an ADA room too bad because it had a beautiful bathroom.
Stayed 1 night in Sep 2024

4/10 Poor

Chun-Jung

Travelled with partner
Loud music blasted from 2 am to 4:30 am. The whole building is vibrating with the bass. We cannot rest the whole night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yodit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only wish would have been to have a fridge in the room. Otherwise a very nice hotel, very clean and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted beautifully and it was recognized that it was our anniversary! Very happy with our room--- gorgeous-- and with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Loved the food trucks close by!
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the surrounding area, I love the HiLo and continue to recommend it to others.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Stayed 1 night in Aug 2024

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitte

Liked: Amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Ioulia A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for five nights, our room got cleaned once only. Room service was not available on a few days. The staff at reception was nice. Valet parking was convenient and quick. There were a lot of homeless people on the streets close to the hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Everyone was so nice at check in and throughout very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautifully restored historical building, with a friendly staff, the greeted us with free bottle of wine and a smile. The room was comfortable with a clean interior.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and the bathroom was very nice. Unfortunately, the bed and pillows were uncomfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. We able to dind parking Round thw corner that was only 10$ for the night. The hotel had a happy hour with a local spirit and delicious drink!
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Location is somewhat good if you stay in the city. The restaurant and bar are classy and drinks and food is really good
Stayed 3 nights in Jul 2024