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Graduate by Hilton Providence

4.0 star property
4-star eco-certified hotel near Brown University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Providence

Lobby
Exterior
Exterior
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    2 min walk
  • Johnson and Wales University
    3 min walk
  • Providence Place Mall
    4 min walk
  • Providence, RI (PVD-T.F. Green)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Noble Suite)

Suite (Noble Suite)

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, pillowtop beds, in-room safe, desk

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Omni Providence Hotel

Pet-friendly
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (2320)
The price is CA $217
per night
CA $250 total
includes taxes & fees
2 Jan - 3 Jan
Omni Providence Hotel

About the area

Providence

Central Providence getaway .With a stay at this Downtown Providence hotel, you'll be steps from Providence City Hall and Alex and Ani City Center. The Strand Ballroom & Theatre and Lupo's Heartbreak Hotel are also within half a mile (1 km).

What's nearby

  • Providence Place Mall - 4 min walk
  • Rhode Island Convention Center - 4 min walk
  • Amica Mutual Pavilion - 5 min walk
  • Providence Performing Arts Center - 5 min walk
  • Brown University - 15 min walk

Getting around

  • Providence Station - 8 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Haven Brothers Diner - ‬2 min walk
  • ‪Reiners Bar & Game Room - ‬1 min walk
  • ‪The Stable - ‬3 min walk
  • ‪Blake's Tavern - ‬3 min walk
  • ‪Murphy's Deli and Bar - ‬4 min walk

About this property

Graduate by Hilton Providence

4-star eco-certified hotel near Brown University
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the eco-certified Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 18 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1922
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Parking and transportation

  • Self parking on site (USD 34.00 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–1:00 PM: USD 15.00-30.00 for adults and USD 15.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 818 out of 1438 reviews" "
Rating 8 - Good. 294 out of 1438 reviews" "
Rating 6 - Okay. 166 out of 1438 reviews" "
Rating 4 - Poor. 82 out of 1438 reviews" "
Rating 2 - Terrible. 78 out of 1438 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Todd

Stayed 2 nights in Aug 2024

6/10 Okay

Mang

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Karene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Large clean room.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, property conditions & facilities
First time staying at this hotel. It was in the perfect location and the staff was extremely helpful and very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

sojeong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Katrina, Hillsboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully decorated hotel in a great location to explore downtown Providence. Very close to several eateries and the Art Myseum. The staff were great and kind allowing me to store my bags until my room was ready. I stayed in multiple hotels on my visit to RI and this was by far the best. Comfortable bed, nice suites, and helpful staff.
Stayed 1 night in Sep 2024

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient. Nice atmosphere
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed here before and seems like they haven’t kept up with upkeep. Maybe this is the new Hilton buyout? Used to give out coffee tokens for the Pointdexter Coffee shop and that’s no more. Hotel website says there’s a Peloton with a photo and there’s no Peloton and the gym is pretty lackluster with no towels. Rooms are large which is great, but it’s an old building so outlets are low (AKA water kettle for coffee didn’t reach an outlet.) Overall, it’s beautiful and quirky and there’s not a lot of options in downtown Providence, but it just needs some love.
Stayed 3 nights in Aug 2024

8/10 Good

Sonja

Travelled with family
Liked: Amenities
We have stayed here before, and it is a beautiful and unique hotel. However, this time there were issues with sediment in the water, and I had to clean out my tub a couple of times to use it. Apparently there was an issue with the pipes or something. I asked if we could have any discount so I am still waiting to hear. Regardless, we will stay here again, but it was unfortunate that happened this time. But they were great at housekeeping and the lobby is stunning. The rooms are very very spacious and it’s a great location.
Stayed 3 nights in Aug 2024

8/10 Good

Randy, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
If you are doing something at the University this is a good option. Walkable. Lots of restaurants nearby and the river walk is beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay for a long weekend. Convenient to everything. And we could see waterfire and the state building from our room. Would recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

MARY

Travelled with family
Understaffed
Stayed 1 night in Aug 2024

4/10 Poor

ROBERT A

Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Staff & service
During peak check in period (between 3 pm and 4 pm on Friday), .there was only one very young person at the desk. There were at least 6 sets of customers waiting. During this period, it was hard not to notice the phone at the desk was constantly ringing and the person at the desk, would answer, immediately say "front desk, please hold and hang-up the phone. This continued for the entire 30 minutes we were in line to check in. Other interesting observations, apparently the hot water in the building had been unavailable for several days just before we checked in (this was pointed out to us while in the elevator to our room). There was no mention of this at the front desk, but even though the water was running it was a dark brown and stained the shower enclosure. For the entire hotel there was only one ice maker (on the 4th floor, we were on 17) which worked, again no mention of this during check in. In this case tribal knowledge from the guests distributed the information. Finally, while visiting family in another room, the battery operated fire/smoke alarm began to chirp loudly, signalling that battery needed to be changed. Every minute or so it reported (note this was now 8pm). 45 minutes passed before "engineering" arrived with a ladder, and removed and then replaced the detector. Before departing "engineering" commented that "lately alarms had been chirping at an unusual frequency" and when asked why they just didn't proactively replace every detector ...
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was horrible. Ignored people in line. Put you on hold and never came back on line. Fire detectors going off in room and took forever to get maintenance to come up to replace battery. Friendly service would have made such a difference! Brown water and one ice machine for entire hotel also made it difficult to stomach considering price of the room. I can see it was once a gorgeous property Nothing a little TLC couldn’t fix!
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Karina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed for 3 nights. Room on 4th fl. There was a musty/moldy/ damp smell. No bathroom ventialtion. After shower room was wet/gross. Traveled with 2 kids under 5 y/o. H cleaninless needs improvement. As others mentioned, wallpaper peeling off, dead/ live bugs. I cleaned dresser cabinets, nightstands, windowsills, bathroom and kitchenette counters as well as light switches. Some of the dirt ranged from green to black. Cleanliness rating a 6 /10 with 10 being the cleanest. We went downstairs to the bar/restaurant within the hotel to eat dinner. Our meal was interjected by a couple who identfied they were homeless & kept talking to us (we were polite but had just driven from NY for 4 hours in a storm. We were hungry and tired). They were drinking rounds of alcohol. Asked for check and left, didnt finish our food. From 12a- 3a, there were people screaming/ fighting near the lot. The showerhead in the bathroom was different than depicted online. The wall mounted blasting showerhead scared kids. Id recommend requesting a detachable/hose showerhead if traveling with kids. I was told ONLY available in Handicap/Accessible rooms. The hotel doesnt have a parking garage on premises, theres 1 down the block (additional $34 x day).The staff is friendly/ try to accommodate guests but smelly room, no ventilation, parking, people screaming, among other things accumulates. Left a day earlier due to the no hot water issue on 8/ 29. Overall not bad but we're happy to be home.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 2 nights in Aug 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
There was mold in my room - I request to be moved but they were too booked. So they removed the moldy curtains. Still filling uncomfortable to sleep in a mold exposed room ( with other issues built up; hair on pillows, stains, dead bugs on shades, cracked window, toilet lid not fitting, wallpaper coming off in multiple places, broken ac cover…) I asked the next day for any free rooms. Though they had one to move into - I requested to have at least 50% refunded due to having to sleep in an unsafe room and they said they couldn’t because it was booked through 3rd party. So, I will be asking Hotels.com what can be done. 2 women where very helpful in all this, but sad that the end result was not met.
Stayed 2 nights in Aug 2024