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Luna Suite Departamentos

3.5 star property
3.5-star apartment near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luna Suite Departamentos

Family Apartment, 1 Bedroom (4 people) | Private kitchen
Basic Apartment, 1 Bedroom (3 people) | Private kitchen
Front of property
Reception
Standard Apartment (2 people) | Living area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
Alonso Ovalle 840, Santiago, 8320000
  • Barrio París-Londres
    3 min walk
  • University of Chile
    6 min walk
  • Santa Lucia Hill
    10 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    23 min drive

Room options

View all photos for Comfort Apartment, 2 Bedrooms, City View

Comfort Apartment, 2 Bedrooms, City View | Living area

Comfort Apartment, 2 Bedrooms, City View

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom (4 people)

Family Apartment, 1 Bedroom (4 people)

Family Apartment, 1 Bedroom (4 people)

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Apartment, 1 Bedroom (3 people)

Basic Apartment, 1 Bedroom (3 people)

Basic Apartment, 1 Bedroom (3 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Trundle Beds

View all photos for Standard Apartment (2 people)

Standard Apartment (2 people)

Standard Apartment (2 people)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Front of property
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The price is CA $55
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2 Dec - 3 Dec
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About the area

Santiago

City center stay.Within a 15-minute walk of this Downtown Santiago apartment, you'll find Palacio de la Moneda and Plaza de Armas. Barrio París-Londres and San Francisco Church are also within half a mile (1 km).
View more Apartments in SantiagoOpens in a new window

What's nearby

  • Barrio París-Londres - 3 min walk
  • Santa Lucia Hill - 10 min walk
  • Palacio de la Moneda - 10 min walk
  • Plaza de Armas - 12 min walk
  • Medical Center Hospital Worker - 3 min drive

Getting around

  • University of Chile Station - 5 min walk
  • Parque Almagro Station - 11 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Paris Londres - ‬2 min walk
  • ‪Abo Sultán - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafetería Plaza Paris - ‬2 min walk
  • ‪Bar Cofradia - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Luna Suite Departamentos

3.5-star apartment near Costanera Center
As a guest of Luna Suite Departamentos, you'll find tour/ticket assistance, concierge services, and an elevator. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago apartment is smoke free.

  • 11 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Luna Suite Departamentos offers 11 accommodations with complimentary bottled water and portable fans. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Santiago apartment provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (USD 10.00 per day)
  • Limited onsite parking
  • Onsite parking options include a carport

Kitchen

  • Refrigerator
  • Microwave
  • Paper towels
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.0 per day

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Deep soaking bathtub
  • Shampoo
  • Toilet paper
  • Towels provided
  • Hair dryer (on request)

Living spaces

  • Dining room

Entertainment

  • 32-inch LCD TV with cable service

Laundry

  • Laundry service

Comfort

  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Luggage storage
  • Front desk (limited hours)
  • Free bottled water

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The property charges 6 percent for credit card payments
The front desk is open daily from 10:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Housekeeping fee: USD 10 per stay; may vary based on unit size
  • Rollaway bed fee: USD 10.0 per day
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Property is also known as

Luna Suite Departamentos Aparthotel Santiago
Luna Suite Aparthotel
Luna Suite Aparthotel Santiago
Luna Suite Santiago
Luna Suite Departamentos Aparthotel
Luna Suite Departamentos Santiago
Luna Suite
Luna Suite partamentos tiago
Luna Suite Departamentos Santiago
Luna Suite Departamentos Apartment
Luna Suite Departamentos Apartment Santiago

Luna Suite Departamentos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 142 reviews" "
Rating 8 - Good. 57 out of 142 reviews" "
Rating 6 - Okay. 28 out of 142 reviews" "
Rating 4 - Poor. 8 out of 142 reviews" "
Rating 2 - Terrible. 5 out of 142 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Liked: Room comfort
Disliked: Staff & service
Waste of money
First of all, this is not a hotel or tourist apartments. It's residence apartment block, so you get no help from the front desk, no access to the gym and no access to the laundry room. We booked this place on the understanding we could use the the gym and laundry room, the website gave false information. When cooking in the kitchen, the power would cut out every 30 seconds, the people who own the apartment were unhelpful in fixing this. My advice would be not to bother and go somewhere else.
Stayed 5 nights in Dec 2017

4/10 Poor

alpmayu, US

Disliked: Staff & service, property conditions & facilities, room comfort
Gritty Area
Rude contact person who insisted on having a paper proof of booking. Took payment in USD cash and complained about every single bill which was even slightly crumpled. Room given was not the same as advertised - expected double + 2 twin beds, got 2 twins and a trundle. Avoidable place.

4/10 Poor

Catherine, Central Point, OR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Central Santiago, So so.
This is central Santiago. Way too far from the airport for me and the transportation was too expensive for an overnight.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Excellent Manager, Good Location
Victor was an excellent host. Location was great, good and fast wifi, self-Laundry service is ok, location is good, central and close to metro stations and walking distance to attractions. Will definitely go back to Santiago and will stay with Victor if possible.

6/10 Okay

Cesar

Liked: Room comfort
Disliked: Staff & service

6/10 Okay

Verified traveller

Disliked: Staff & service
Exactly what you paid for
Hotel was mediocre, the location was a bit scary especially to arrive late as I did. I was alittle frustrated with the hotel not having NO room service of any kind. Over all the hotel was exactly as described, apartment style. If you only speak Spanish be aware, the receptionist doesn't, so it was hard to communicate.

6/10 Okay

solo traveller, santiago chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
solo traveller
Stayed in 2 aparts. 1st was ok. Bit dirty, 2nd had foul carpet and was lacking in comfort and dirty. Was only staying overnight. Don't think bed had been changed as hair on bed (foul) wouldn't stay again

6/10 Okay

sheldon, NS

Liked: Cleanliness
Disliked: Staff & service
It was all I needed.
There was no air conditioning. Room was all we needed. Nice to have secure parking.

8/10 Good

Jacob, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Respectful, Courteous;

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
This is a regular apartment building. There is not reception or people for help you. It's not working as a suites apartments. A lot of noise there, not good at all. Terrible. Pictures lies.....

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
HAPPY TO RECOMMEND THE LUNA SUITES.
Good value for the money, good location. Would recommend it. Because it was a bed, the couch in the living room was very uncomfortable to sit on. The chair was good but, unfortunately, there was only one. Perhaps a little more care in cleaning as the night table and lamp by the window were dusty and the toilet seat was loose when we arrived, which should have been reported by the cleaning staff. By the following day it was completely unhinged. However, we did not report it until we left so could not fault management. Victor did a great job checking us in and orientating us to the neighborhood, even to walking us to a good restaurant. He also booked a taxi for us to get to the airport which was very helpful as the desk clerk spoke no English at all so couldn't have done it without him. Thank you Victor.

6/10 Okay

Karen, Dallas, TX

Disliked: Staff & service, property conditions & facilities
not as described
The stay started out a bit rough, when we arrived to the complex and the man at reception didn't speak English. I showed him the reservation, so he seemed to understand. He told us to sit while he called the person in charge of that apartment. 40 minutes later, we were still sitting and he was chatting to another reception man. We asked again and he seemed to get upset, but he made a phone call and the man in charge of the apartment came down within a minute, so I don't think reception made any call the first time. The owner didn't speak much English either, but asked us if one bed was fine. I had requested 2 twins, but the other option listed was 1 king, so I said ok. It was double, if not a small queen (and old & firm). The safe was also locked, so it was unusable, but we didn't realize this until after he had gone. Those were the negatives. It is a great walkable location, and the water pressure in the shower was great. The WiFi was also good. I didn't use any part of the kitchenette, so I can't really review that.

8/10 Good

Jessica, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, close to the centre.
Excellent facilities for the price. Kitchen, sofa, big double bed. Bath in bathroom. Great wifi. But not so easy to find as it's located in a big apartment block.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just fine
For the price and quality, everything was ok

8/10 Good

Kristin, Western New York

Liked: Cleanliness, staff & service
Location was great!
The location was very good and central to everything we needed. The staff was very nice and brought extras like towels and a hair dryer. There was no couch in the living room, but there were beds instead, which was a little odd for a condo.

10/10 Excellent

Leon, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, ideal for mid-length stay
The owner was accommodating about extending my reservation at the last minute and helpful about storing luggage, etc. Not a typical hotel, but having the kitchen makes it ideal for a stay of a week or two. Various loud neighbors (music, guitar, barking dogs) amplified by the echoing patio, but other than that, no complaints.

8/10 Good

Dominic, Chile

Liked: Property conditions & facilities
Chinese restaurant that opens till late nearby

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
its an apartment not a hotel
The place is fine if you need a kitchen and are looking for a cheap place to stay in for a couple of weeks.

6/10 Okay

Jacky, France

Disliked: Cleanliness, property conditions & facilities
Do not rent on weekends.room is not cleaned,you can run out of toilet paper as we did, there is not a spare roll. Saturday night was very noisy in the building partying music I couldn't sleep.Reception personnel not very hhelpfulzg

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice surprise!
This was a great place to stay especially for the low price! Very close to major areas and the subway system. The room was very new looking and the bed and bathroom were amazingly clean. The owner was very accomodating with our departure time and pleasant to deal with. Coin laundry and small gym downstairs.

8/10 Good

Maribel, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of Santiago!!
I am not a gambler but this was like a gamble!! I got a room in Santiago for $52 dollars a nite. Very clean room, everything is new, nice bed nice shower, neat kitchen. We wanted some place comfy and close to everywhere . We walked to the Santiago house of Neruda, we had breakfast in a beautiful cafeteria that had awesome bread! Just loved it!!

8/10 Good

Jessica, Australia - NSW - Regional NSW

Liked: Cleanliness, property conditions & facilities
Facilities: Modern; Value: Reasonable; Service: Basic; Cleanliness: Spotless;

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location relative to everything
Arrived 03h and night clerk reached over and handed me my keys, just like that. I was pooped but was in my room within minutes. I spent the following day walking easily into the old center several times, then left the hotel at 04h25 for the airport in a taxi I had reserved. Fantastic stopover, brief but efficacious beyond words.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Luna Suite review
Great for the price, nice central location and very close to the Santa Lucia metro station so you can get pretty much anywhere very easily. Quite a small room, with either two single beds or a double, plus a roller pull-out bed and another single bed in quite a confined space. Better for 3 people rather than 4. The room gets serviced every weekday and they replace towels etc. The wifi was good, the signal dropped at one point but the manager fixed it asap. The front desk staff do not speak any english, and the manager speaks very little so have a phrase book handy if you need anything. It was quite noisy at night time as there were a lot of rooms in a small space.