Marriott Syracuse Downtown

4.0 star property
4-star historic hotel near Onondaga County War Memorial

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marriott Syracuse Downtown

Exterior
Dinner and brunch served
Serves dinner, brunch, and happy hour
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Onondaga County War Memorial
    4 min walk
  • The Cavalier Room
    1 min walk
  • Syracuse Regional Transportation Center
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Syracuse

Downtown Syracuse stay.At this Downtown Syracuse hotel, you'll be within a 5-minute walk of Onondaga County War Memorial and The Oncenter. Landmark Theatre and Everson Museum of Art are also within half a mile (1 km).

What's nearby

  • The Oncenter - 5 min walk
  • Landmark Theatre - 5 min walk
  • Armory Square - 8 min walk
  • Syracuse University - 3 min drive
  • Carrier Dome - 3 min drive

Getting around

  • New York State Fair Station - 10 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Cafe 500 - ‬2 min walk
  • ‪Salt City Coffee & Bar - ‬4 min walk
  • ‪Funk 'n Waffles - ‬7 min walk
  • ‪Eleven Waters - ‬2 min walk
  • ‪Ale N Angus Pub - ‬4 min walk

About this property

Marriott Syracuse Downtown

4-star historic hotel near Onondaga County War Memorial
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Marriott Syracuse Downtown. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

  • 315 guestrooms or units
  • 11 levels
  • 34517 sq ft of conference space
  • 3207 sq m of conference space
  • Built in 1924
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my first stay at the hotel. Nice, historic property!

10/10 Excellent

gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lyndis

Disliked: Staff & service, amenities
I have stayed here twice out of necessity. I would not stay here by choice.
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Maranda

Stayed 1 night in Aug 2024

6/10 Okay

Inderpal

Business traveller
Room was noisy-banging doors, barking dog nearby, could hear thumping of music from event above (it stopped on time, thankfully). Felt gloomy and got a dark room with little views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fffg
Stayed 1 night in Sep 2024

10/10 Excellent

Yolanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Maxym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 year historical building. Pretty well maintained and very pretty. Parking is across the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised by the room based on the the expense of the stay.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

8/10 Good

Aidan, New York

Stayed 1 night in Aug 2024

8/10 Good

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
I think the way parking is set up is an inconvenience, for example. If I just get to the room after parking and I want to rest for the rest of the day, if it’s over 10hrs my vehicle has been parked I have to pay $20 to leave. The only way to not have to pay for parking is find someone that you can overnight park at and hope your car don’t get broken into by the homeless people out trying to get through the night.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
When I arrived late because of my flight being delayed I was dropped off by an Uber at 1:15 AM with my bag. I rang the outside doorbell to get in and no one responded. I knocked and tried calling the number on the valet stand but still got nothing. I was quite scared as a solo female standing outside in the middle of the night and no one around. Finally someone from the front desk saw me and came and let me in. He was very non chalant, said the buzzer was broken, didn’t offer to carry my bag up the steps and didn’t seem to care when I told him I was getting very panicked outside. It wasn't a very good way to start a trip that was very stressful to begin with to see my very ill father,
Stayed 1 night in Sep 2024

10/10 Excellent

Norm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop along the journey
We travel between Boston and Toronto often and need to stay over one night at the midway point. Many hotels are hit and miss but this one was perfect for our family. Historic charm, cleanliness, great service and friendly staff and all at a reasonable price. And its downtown - so a great opportunity to check out the beautiful city of Syracuse.
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was fine. My room had 2 broken lamps, toilet paper holder fell off, sticky surfaces, knock on my door @ 855am w/no announcement then someone entering my room. I addressed these issues with the MOD and hopefully they will get taken care of.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautifully restored hotel with all the charms combined with fresh updates and clean well-pointed rooms. We had a ton of space in our beautiful room. It was nicely decorated, comfortable bed, roomy sitting area, huge bathroom and amazing water pressure. What a treat it was to stay here!
Stayed 1 night in Sep 2024

2/10 Terrible

eric

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Terrible staff Rude Except for valet parking The worst Marriott ever
Stayed 5 nights in Aug 2024

6/10 Okay

Alfred, Rye Brook

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom floor and shower glass were dirty upon checkin. You could see someone’s shoe prints on the floor and the shower glass looked like it wasn’t cleaned for a week. We checked in around 9pm and the only parking option was a poorly lit garage a block away. No attendants, no security and with random people hanging around outside the garage across the street, just didn’t feel safe night. $20 upon exit for the privilege too. They’re doing the minimum here. Definitely not staying here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Name says Marriott but it's not like a Marriott
I have never stayed at a Marriott that didn't have a pool and didn't have a taxi stand. Not only did it not have a taxi stand but when you ask the manager to call you a taxi, he sends a text message and when they never reply after over 30 minutes, he doesn't do anything except tell you to take a bus but if you go to the Valet manager he gets on his cell phone, gets through right away and a taxi is there in a few minutes. Bizarre. I have never seen a Marriott more understaffed. Only one person working at the front desk. To get your car from Valet you have to text (there is no other option for some bizarre reason) and when I did so, car was not ready after 20 minutes and I had to pay for the Valet at the Valet, it was not charged to the room which I have never seen before at a Marriott before, it's as if, this isn't a real Marriott.
Stayed 1 night in Aug 2024

8/10 Good

Mahdy, richmond hill

Travelled with family
Liked: Cleanliness, staff & service
Historical hotel
Stayed 1 night in Aug 2024