Kempinski Hotel Khan Palace

5.0 star property
Family-friendly 5-star hotel near National Academic Theatre of Opera and Ballet of Mongolia

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Photo gallery for Kempinski Hotel Khan Palace

Exterior
Deluxe Room (Deluxe King room)
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
Bar (on property)
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Gym
    GymGym

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Popular LocationNational University of Mongolia2 min drive
  • Popular LocationSükhbaatar Square3 min drive
  • Popular LocationNational Academic Theatre of Opera and Ballet of Mongolia4 min drive
  • AirportUlan Bator (ULN-Chinggis Khaan Intl.)41 min drive

Room options

Superior Room (Superior Twin Room)

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room (Superior King Room)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite (Executive Suite)

  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Deluxe Room)

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Deluxe King room)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite (Deluxe Suite)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite (Presidential Suite)

  • 110 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Ulaanbaatar

Downtown Ulaanbaatar stay.Your stay at this Downtown Ulaanbaatar hotel places you within 2 miles (3 km) of Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. The Fine Arts Zanabazar Museum and Gandantegchinlen Monastery are also within 3 miles (5 km).

What's nearby

  • National University of Mongolia - 2 min drive
  • National Museum of Mongolia - 3 min drive
  • Sükhbaatar Square - 3 min drive
  • National Academic Theatre of Opera and Ballet of Mongolia - 4 min drive
  • Gandantegchinlen Monastery - 6 min drive

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪cocacola шашлык&плов - ‬7 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Royal Irish Pub - ‬6 min walk
  • ‪Pizza Hut Sansar - ‬8 min walk

About this property

Kempinski Hotel Khan Palace

Family-friendly 5-star hotel near National Academic Theatre of Opera and Ballet of Mongolia
Kempinski Hotel Khan Palace offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2842 square feet (264 square meters) and includes a conference center. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kempinski Hotel Khan Palace. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 99 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 2842 sq ft of conference space
  • 264 sq m of conference space
  • Built in 2005
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Mongolian, Russian, Swedish

Property amenities

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Netflix
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Laundry detergent
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 280 reviews" "
Rating 8 - Good. 98 out of 280 reviews" "
Rating 6 - Okay. 17 out of 280 reviews" "
Rating 4 - Poor. 4 out of 280 reviews" "
Rating 2 - Terrible. 2 out of 280 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Great Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Stayed 8 nights in Oct 2023

8/10 Good

Joshua, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Otto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable place. Helpful staff. All the amenities.
Stayed 2 nights in Sep 2023

10/10 Excellent

Otto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Sep 2023

8/10 Good

Tariq, Los Angeles

Liked: Cleanliness, staff & service
An overall decent hotel. Needs some updating to rooms
Stayed 4 nights in Sep 2023

10/10 Excellent

Yaling

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 9 nights in Jul 2023

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely. Very spacious and clean. Nice bathrooms and amenities. Breakfast had a large selection of items. Ate dinner in the lounge one evening and the food was good. Had a fabulous massage from Tuya
Stayed 2 nights in Jul 2023

10/10 Excellent

lori

Stayed 3 nights in Jun 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a most excellent stay for two weeks in May 2023. Loved the room, service and restaurants. I was looked after like family.
Stayed 14 nights in May 2023

6/10 Okay

Byong Sook

Business traveller
Liked: Staff & service
The room was quite cold even though I adjusted the max heating temperature.
Stayed 4 nights in Feb 2023

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale rooms, friendly staff, incredible breakfast
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

conghao

Liked: Cleanliness, property conditions & facilities, room comfort
to be honest. I expected more about this stay. maybe the problem is the season. not many guests there so the service was just so so. not many choices for breakfast and at dinner the waitress was not so active. but room is ok. big and comfortable.
Stayed 4 nights in Jan 2020

10/10 Excellent

Rick, Grand Rapids MI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a most enjoyable stay. Love this hotel, and would go back for another visit. Compliments to the staff in the restaurants, bar, spa and the front desk who took such good care of me.
Stayed 2 nights in Nov 2019

8/10 Good

Richard

Stayed 4 nights in Oct 2019

8/10 Good

Gantulga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

keira

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was super helpful and friendly! They were all very sincere in being helpful and friendly, not like they were being that way because they had to.
Stayed 6 nights in Jul 2019

10/10 Excellent

Jeuel

Liked: Cleanliness, staff & service
spacious room and bathroom are excellent But the old historic hotel has only two small elevators.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The room was spacious, clean and comfortable.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming... and helpful to get around the city, with good recommendations on what to do...
Stayed 2 nights in Aug 2019