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Al Habtoor Polo Resort

5.0 star property
Family-friendly 5-star hotel with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Habtoor Polo Resort

Exterior
Outdoor pool, sun loungers
Balcony
Villa, 4 Bedrooms
Interior entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
Wadi Al Safa 5, Emirates Road 611, Dubai
  • Dubai Outlet Mall
    12 min drive
  • Global Village
    13 min drive
  • IMG Worlds of Adventure
    19 min drive
  • Dubai (DXB-Dubai Intl.)
    29 min drive

Room options

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

  • 29 sq m
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

  • 43 sq m
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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Pool
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4.5 out of 5, Wonderful, (170)
The price is CA $181
per night
CA $228 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Dubai

Central Dubai getaway .You'll be within 6 miles (10 km) of Dubai Outlet Mall and 9 miles (15 km) of Global Village. Also within 9 miles (15 km) are Zayed University and Emirates Aviation University.

What's nearby

  • Dubai Outlet Mall - 12 min drive - 9.8 km
  • Global Village - 13 min drive - 11.5 km
  • IMG Worlds of Adventure - 19 min drive - 16.4 km
  • Burj Khalifa - 22 min drive - 25.1 km
  • Dubai Mall - 26 min drive - 29.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 29 min drive

Restaurants

  • ‪ستاربكس - ‬13 min drive
  • ‪French Bakery - ‬13 min drive
  • ‪Tim Hortons - ‬13 min drive
  • ‪Horse And Hound Pub - ‬2 min drive
  • ‪ستاربكس - ‬5 min drive

About this property

Al Habtoor Polo Resort

Family-friendly 5-star hotel with 3 restaurants
Al Habtoor Polo Resort offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Al Habtoor Polo Resort. Self parking and valet parking are free.

  • 149 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Al Habtoor Polo Resort offers 149 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Luxe Spa has couples treatment room(s). Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Georgian, German, Hindi, Hungarian, Italian, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: AED 80 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Archery
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 5:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 80 per person
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 752716

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Al Habtoor Polo Resort Dubai
Al Habtoor Polo Dubai
Al Habtoor Polo
The St. Regis Dubai Al Habtoor Polo Resort Club
Al Habtoor Polo Resort Hotel
Al Habtoor Polo Resort Dubai
Al Habtoor Polo Resort Hotel Dubai

Al Habtoor Polo Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 7 out of 75 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Krishnan

Business traveller
Liked: Cleanliness, staff & service, amenities
Ok property, far away from anything.
Stayed 3 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Abdulah

Travelled with group
Disliked: Cleanliness, staff & service
التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم
Stayed 2 nights in Sep 2023

6/10 Okay

Suzanne

Stayed 2 nights in Jun 2023

10/10 Excellent

Darin Bachir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great villa and super clean
Stayed 1 night in Mar 2023

10/10 Excellent

YASMIN, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good I’m happy

10/10 Excellent

Chukwuemeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome room. Had lots of fun there ;-)
Stayed 4 nights in Nov 2022

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training.
Stayed 11 nights in Feb 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service
Very poor overall; very expensive.
Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice.
Stayed 1 night in Feb 2022

6/10 Okay

Maximillian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Vanessa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We loved the pool and our room as it overlooked the polo field
Stayed 11 nights in Dec 2021

10/10 Excellent

ROZANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2021

2/10 Terrible

Fatma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The service and cleanliness was soooo bad, the hotel clients was not friendly and welcoming.
Stayed 3 nights in Dec 2021

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Being told we couldn’t use the swimming pool after 3.30pm as the Irish cricket team had booked it.
Stayed 21 nights in Sep 2021

4/10 Poor

Hind

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Run for your life..
We checked me and my daughter as a part of a family group into the hotel it was 5 PM. unfortunately the lobby was too hot it seems air-conditioning was not on. the Arabic gentleman in the reception was very gentle and check in was smooth. Corridors were hot very warm and smells like kitchen. While entering to the room I was surprised that it was small one,no working desk, for a glance it looked OK after stepping in I found that curtains were stained furniture all over the room where scratched and room weird was hot as well. Our family members in the villas complained on low air conditioning as well but it was much better than it was in the hotel it’s self. villas were too far from the main building I need to use club car to reach there. it was funny enough that the receptionists are the same people who will drop you to the villas. unfortunately although my family was there for a staycation I was there to have some time to be around and work which I couldn’t do because it was too hot to work in the room specially with no desk and In the lounge was temporarily hot as well. Menu for room dining was limited and expensive unfortunately taste was awful and cookie quality was too bad. we barely spent the night due to the low conditioning. in the morning I asked reception to come and fix the air conditioning when I found out that it’s a common problem in the whole hotel. Breakfast was another horrible experience Please run for your life and stay away
This was for 115 and too oily 😥
Scratches everywhere
Rust
Stained curtains
Stayed 1 night in Jun 2021

2/10 Terrible

yousef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The villa is dirty and very old. The guests there all partying and not comfortable for families at all. The kitchen in the villa not well equipped. The private pool in the villa is too hot, we asked to fix it but they ignored. It was extremely hot. Not all the rooms have towels, we asked for towels and they took more than 1 hour to send it. One of the rooms don’t have shower 🚿, only toilet. The security came each few hours to ask all the guests IDs for the security check!!!!!!!!!! The weirdest ever!!!!! We ordered food and it was horrible and not well cooked. The price was too expensive comparing with other hotels, but the worst. And it’s not recommended at all.
Stayed 1 night in Jun 2021

10/10 Excellent

HAROUT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2021

4/10 Poor

Hadeer

Liked: Cleanliness
Disliked: Staff & service
Beautiful Hotel, Service needs work
The resort was very nice. Unfortunately the service we received was not good at all. During check in we were not given any hotel information, including information about the restaurants available or breakfast timings. We also ordered room service and had to ask for missing items and unnecessary calls to confirm our order. Breakfast also was a disappointment.
Stayed 1 night in Jan 2021

2/10 Terrible

Fred, Australia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is 1 star with incompetent Staff. Rooms are very Dirty and old. Rooms don’t get cleaned daily. Had a number of issues. Had to request room cleaning, no towels were left. Very disappointing.
Stayed 14 nights in Dec 2020

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas and NY in Dubai
It’s an amazing place to stay in Dubai as you have plenty of space with the Polo Fields etc and the sport facility’s around you and the nearest mall is the Outlet mall at better prices than the city if you need to shop!
Stayed 5 nights in Dec 2020

10/10 Excellent

Jemima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location ❤️
Stayed 1 night in Dec 2020