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Carlton Downtown

4.0 star property
Family-friendly 4-star hotel near Dubai Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Downtown

Front of property
View from property
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Spa
    Spa

Explore the area

Map
Sheikh Zayed Road, Dubai, 7143
  • Dubai Mall
    18 min walk
  • Museum of the Future
    19 min walk
  • Dubai Aquarium & Underwater Zoo
    20 min walk
  • Dubai (DXB-Dubai Intl.)
    10 min drive

Room options

View all photos for Classic One Bedroom Suite

Classic One Bedroom Suite

Classic One Bedroom Suite

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium One Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters

Premium One Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Two Bedroom Suite

  • 75 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Panoramic two bed room suite

22-inch LCD TV with satellite channels, TV

Panoramic two bed room suite

  • 125.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Front of property - evening/night

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Pool
Spa
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Parking included
4.5 out of 5, Wonderful, (1006)
The price is CA $200
per night
CA $256 total
includes taxes & fees
8 Dec - 9 Dec
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About the area

Dubai

Central Dubai getaway .Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. Museum of the Future and Dubai Aquarium & Underwater Zoo are also within 2 miles (3 km).

What's nearby

  • Dubai Mall - 18 min walk - 1.6 km
  • Dubai Aquarium & Underwater Zoo - 20 min walk - 1.7 km
  • Dubai World Trade Centre - 3 min drive - 3.6 km
  • Burj Khalifa - 5 min drive - 4.3 km
  • Dubai Fountain - 6 min drive - 4.3 km

Getting around

  • Financial Centre Station - 3 min walk
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪ستاربكس - ‬9 min walk
  • ‪Shawerma Alfarooj - ‬11 min walk
  • ‪Zaatar W Zeit - ‬11 min walk

About this property

Carlton Downtown

Family-friendly 4-star hotel near Dubai Mall
Carlton Downtown offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business center, 28 meeting rooms, and limo/town car service are available. A children's pool, a health club, and a nightclub are also featured at the family-friendly Carlton Downtown. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Carlton Downtown was completed in September 2023.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 365 guestrooms or units
  • 47 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2013
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Carlton Downtown offers 365 accommodations with minibars and safes. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in September 2023.

Armonia Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, Hindi, Swahili, Turkish, Urdu

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 79 for adults and AED 39.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 22-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Carlton Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 157.0.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
  • Airport shuttle fee: AED 200 per person (one-way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Warwick Hotel
Hotel Warwick Dubai
Carlton Downtown Hotel
Warwick Dubai Hotel
Carlton Downtown Hotel Dubai
Carlton Downtown Dubai
Warwick Dubai
Warwick Hotel Dubai
Carlton Downtown Hotel
Carlton Downtown Dubai
Carlton Downtown Hotel Dubai

Carlton Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1011 reviews" "
Rating 8 - Good. 313 out of 1011 reviews" "
Rating 6 - Okay. 94 out of 1011 reviews" "
Rating 4 - Poor. 54 out of 1011 reviews" "
Rating 2 - Terrible. 49 out of 1011 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HEMLATA G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Mel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, cleanness, staff, and proximity to the metro station was great. My suit was spacious and had an amazing view. I highly recommend this hotel and will certainly consider re-booking it on my next trip to Dubai.
Stayed 5 nights in Apr 2024

2/10 Terrible

Aaref

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ranjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Colston Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Suraphel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Syed M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 6 nights in Apr 2024

10/10 Excellent

Vidal, NORTH ANDOVER

Liked: Cleanliness
Very convenient location
Stayed 6 nights in May 2024

8/10 Good

Eleonora

Business traveller
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2024

6/10 Okay

Moid

Stayed 2 nights in Jun 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
much recommend
Fantastic customer service by staff great location clean rooms
Stayed 2 nights in Jun 2024

10/10 Excellent

Amr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Olivia

Stayed 8 nights in May 2024

10/10 Excellent

Junaid

Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2024

2/10 Terrible

Saurabh

Disliked: Cleanliness, amenities, property conditions & facilities
Not sure we are coming back to this property ever again.
Stayed 9 nights in May 2024

10/10 Excellent

Tsehayenesh Tesfaw

Stayed 1 night in May 2024

2/10 Terrible

Haitam

Stayed 1 night in May 2024

10/10 Excellent

turki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

turki

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Rubina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but i didnt got good room
Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Altagracia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel. Convenient to go any place ,
Stayed 6 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Hello. Location ok but old building
Stayed 1 night in May 2024