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Citymax Bur Dubai

3.0 star property
3-star hotel near BurJuman Mall

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Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Billiards
Reception
Sports bar
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Kuwait Street Mankhool Area, Dubai
  • BurJuman Mall
    ‪15 min walk‬
  • Meena Bazaar
    ‪2 min drive‬
  • Textile Souk
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is CA $176
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About the area

Dubai

City center stay.Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of BurJuman Mall and Textile Souk. Dubai Museum and Gold Souk are also within 3 miles (5 km).

What's nearby

  • BurJuman Mall - 15 min walk
  • Dubai Museum - 2 min drive
  • Dubai Cruise Terminal - 3 min drive
  • Gold Souk - 6 min drive
  • Burj Khalifa - 8 min drive

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬2 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Citymax Bur Dubai

3-star hotel near BurJuman Mall
Citymax Bur Dubai offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Citymax Bur Dubai.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 691 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2010
  • Deli
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Citymax Bur Dubai offers 691 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, Filipino, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 40 for adults and AED 20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Bur Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 960 reviews
Rating 8 - Good. 395 out of 960 reviews
Rating 6 - Okay. 248 out of 960 reviews
Rating 4 - Poor. 66 out of 960 reviews
Rating 2 - Terrible. 52 out of 960 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Maher

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

6/10 Okay

Bashier

Travelled with family
Nothing
Stayed 5 nights in Oct 2024

2/10 Terrible

Shane

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the staff at all

2/10 Terrible

Bahaa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

6/10 Okay

Ahmad

Business traveller
Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed, Toronto

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Ruslan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

8/10 Good

Syed Masoom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 5 nights in Sep 2022

6/10 Okay

Mohammad

Business traveller
Disliked: Staff & service
Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

6/10 Okay

Amit

Business traveller
Disliked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022

10/10 Excellent

Pablo L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

10/10 Excellent

sola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and see it ..so cool
This is the best place to stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..good place
Amazing place to stay
Stayed 7 nights in Jul 2021

6/10 Okay

Mr Maxamed

Stayed 11 nights in Oct 2021

6/10 Okay

jumana

Liked: Staff & service
Disliked: Amenities
Stayed 12 nights in Sep 2021

8/10 Good

Lury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citimax Bur Dubai
Very good hotel. Affordable price, clean and good bedroom. Breakfast must be improved.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Rooms are a bit small, however the most annoying part of this hotel are the pillows. Those are the most uncomfortable pillows I've ever experienced in a hotel. They're inflated and bulky with no give. I could not sleep well and my neck was sore in the morning. The hotel had no other options. I would have stayed another couple of days, but I had to switch hotels cause of that.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Max Hotel Kuwait St The Good, The Bad, Ugly
I like City Max, Kuwait St. Ive been choosing this hotel for years. I know you cant eliminate all noise even during the daytime but this hotel has been a little noisy. Doing room renovations and also major construction all around. At night on my floor a parent disrespectful to other guests lets her little one make a lot of noise, running up and down the hallway, shouting and screaming. Even the mother is loud she just doesn't care. Its not the child's fault its the mothers. Usually after midnight last night it lasted until around 0230 am. Im thinking the mother is working somewhere in Dubai and lives here with the daughter because their gone all day.
Stayed 21 nights in Jun 2021

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2021

10/10 Excellent

Amisha

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021