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Citymax Hotel Al Barsha at the Mall

3.0 star property
3-star hotel near Mall of the Emirates

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citymax Hotel Al Barsha at the Mall

Rooftop pool
Classic Double Room
2 bars/lounges
2 bars/lounges
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Behind Mall of Emirates, Al Barsha First, Dubai
  • Ski Dubai
    14 min walk
  • Sarvana Bhavan
    1 min walk
  • Mall of the Emirates Station
    13 min walk
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Signature Hotel Al Barsha

Pool
Hot tub
Spa
Parking included
3.5 out of 5, Good, (210)
The price is CA $95
per night
CA $122 total
includes taxes & fees
14 Jan - 15 Jan
Signature Hotel Al Barsha

About the area

Dubai

Al Barsha stay.Your stay at this Al Barsha hotel places you within 3 miles (5 km) of Mall of the Emirates and Burj Al Arab. Ski Dubai and Souk Madinat Jumeirah are also within 3 miles (5 km).

What's nearby

  • Ski Dubai - 14 min walk
  • Mall of the Emirates - 14 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 5 min drive
  • Burj Al Arab - 6 min drive

Getting around

  • Mall of the Emirates Station - 13 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪الامور اكسبرس - ‬3 min walk
  • ‪Red Tomato Pizza Restaurant - ‬2 min walk
  • ‪ستاربكس - ‬4 min walk
  • ‪Masmat Baha - ‬3 min walk
  • ‪Grand Abu Shakra Restaurant - ‬1 min walk

About this property

Citymax Hotel Al Barsha at the Mall

3-star hotel near Mall of the Emirates
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A health club, a vending machine, and gift shops/newsstands are also featured at the business-friendly Citymax Hotel Al Barsha at the Mall. Free self parking is available. A complete renovation of Citymax Hotel Al Barsha at the Mall was completed in May 2018.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 376 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Citymax Hotel Al Barsha at the Mall offers 376 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in May 2018.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 49 for adults and AED 24.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Al Barsha at the Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax
Citymax Al Barsha Dubai
Citymax Barsha
Citymax Dubai Al Barsha
Citymax Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Barsha
Citymax Hotel Dubai Al Barsha
Hotel Citymax
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha Mall
Citymax Al Barsha Mall
Citymax Al Barsha Hotel Dubai
Citymax Hotel Al Barsha at the Mall Hotel
Citymax Hotel Al Barsha at the Mall Dubai
Citymax Hotel Al Barsha at the Mall Hotel Dubai

Citymax Hotel Al Barsha at the Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 831 reviews" "
Rating 8 - Good. 366 out of 831 reviews" "
Rating 6 - Okay. 159 out of 831 reviews" "
Rating 4 - Poor. 48 out of 831 reviews" "
Rating 2 - Terrible. 25 out of 831 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Oct 2023

4/10 Poor

Martin

10/10 Excellent

Sabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and amazing location as it is right behind emirates mall! The road to the hotel is so packed during peak hours with heavy traffic. Breakfast was good and diverse

8/10 Good

Oluwole

Stayed 3 nights in Sep 2022

8/10 Good

George, Damascus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay, the hotel is clean and the location is fantastic!
Stayed 7 nights in May 2022

8/10 Good

Stephen, Banstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located very close to the Mall of the Emirates (just across the road). Downside is traffic can be bad at peak times. Rooms on the small side, but adequate and very clean. Two bars onsite (one sports and one with live music) both reasonably priced (for Dubai). Hotel breakfast also reasonably priced (for Dubai) - but hot choices a little limited. Roof top pool nice size (15m) and very clean, only downside is limited sun bed space. Owing to Covid, only 12 at a time permitted in the pool area on sunbeds (with no more than 8 of those in pool).
Stayed 12 nights in Oct 2021

4/10 Poor

Yafil Mubarak

Travelled with family
Disliked: Amenities
What is unique about this property is the location and sports bar. I didn't like the towels, they were too old, the room was tiny in conoarison to other rooms that seem more spacious, the bathroom was poorly installed and my safe didn't work. Honestly i am never going back after this second time.
Stayed 3 nights in Oct 2021

8/10 Good

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall, restaurant
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience but couldn’t give same offer of sports bar. Liquor is expensive if u order at room.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Good
it was good
Stayed 8 nights in May 2021

10/10 Excellent

Constantin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Great staff nice team. Very comfy bed, decent sized room, desk and occasional table and comfy chair. Rooms cleaned daily. Good coffee shop in foyer and nice sports bar. Service was excellent. Great location for shopping and eating out close to metro station. Good free wifi.
Stayed 8 nights in Mar 2021

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Handy for Mall at Emirates.
Stayed 14 nights in Mar 2021

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and clean
Overall it was very good, i stayed two nights and i felt like I'm in my home :) The staff is very friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed in so many hotels in Dubai but this is the worst hotel I have seen so far. I made the booking through Expedia for my friends, I even called the hotel twice to tell them that I made the booking under my name but my friends will stay there. At the check-in they couldn’t find the reservation that was confirmed when I called first, so the make a new booking for my guests charged him 176 Aed and also charge my card for the reservation they couldn’t find when my guests was checking-in. Nothing is complimentary in this hotel, slippers is 5aed, dental kit is 3aed and water is 2aed. The rooms are so small. Will never stay in this hotel ever nor recommend it to anyone. Worst hotel😡😡😡😡😡😡😡😡
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has all needed facilities and it is of International standard .
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It's a clean, budget hotel in an excellent location with great front staff. However, if you pay another 5-10 Dhs, you can have a room that has a bigger bed (this room had one double bed), toiletries like conditioner and lotion, and a shower with an actual door that will keep your bathroom floor from getting soaked.
Stayed 2 nights in Mar 2021

8/10 Good

Adnan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021