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Crowne Plaza Dubai Deira by IHG

5.0 star property
Family-friendly 5-star hotel near Al Ghurair Centre

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Photo gallery for Crowne Plaza Dubai Deira by IHG

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

Map
Salahuddin Road, Deira, Dubai, 8668
  • Al Ghurair Centre
    ‪13 min walk‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai World Trade Centre
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access (Business Lounge Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible Bathtub, Club Lounge Access (Business Lounge Access)

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite, 2 Bedrooms

  • 256 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

  • 92 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

Central Dubai getaway .Your stay at this Deira hotel places you within 2 miles (3 km) of Al Ghurair Centre and Dubai Creek. Also, Gold Souk is within 3 miles (5 km) and Al Mamzar Beach Park is within 6 miles (10 km).

What's nearby

  • Al Ghurair Centre - 13 min walk - 1.1 km
  • City Centre Deira - 4 min drive - 3.6 km
  • Gold Souk - 5 min drive - 4.8 km
  • Dubai World Trade Centre - 8 min drive - 8.2 km
  • Dubai Mall - 12 min drive - 12.8 km

Getting around

  • Abu Baker Al Siddique Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Tiki Bar - ‬1 min walk
  • ‪Sonamu 소나무 - ‬5 min walk
  • ‪Lamesa - ‬4 min walk
  • ‪Mr. Wok - ‬4 min walk
  • ‪Yuraku Izakaya - ‬4 min walk

About this property

Crowne Plaza Dubai Deira by IHG

Family-friendly 5-star hotel near Al Ghurair Centre
Crowne Plaza Dubai Deira by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15037 square feet (1397 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza Dubai Deira by IHG. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • 15037 sq ft of conference space
  • 1397 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Crowne Plaza Dubai Deira by IHG offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Korean, Russian, Serbian, Spanish, Thai, Turkish, Urdu, Vietnamese

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Swissotel Al Ghurair

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $91
CA $118 total
includes taxes & fees
May 12 - May 13
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 60 per person
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (71 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock
  • LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Dubai Deira by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 60 per person
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Dubai Deira
Crowne Plaza Hotel Dubai Deira
Crowne Plaza Deira Hotel Dubai
Crowne Plaza Dubai Deira Hotel
Crowne Plaza Dubai Deira
Crowne Plaza Dubai Deira by IHG Hotel
Crowne Plaza Dubai Deira by IHG Dubai
Crowne Plaza Dubai Deira an IHG Hotel
Crowne Plaza Dubai Deira by IHG Hotel Dubai

Crowne Plaza Dubai Deira by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 395 out of 870 reviews
Rating 8 - Good. 286 out of 870 reviews
Rating 6 - Okay. 95 out of 870 reviews
Rating 4 - Poor. 47 out of 870 reviews
Rating 2 - Terrible. 47 out of 870 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting cleaning and a club where women dance in bikini in a family hotel
Stayed 8 nights in Dec 2024

8/10 Good

najib

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Qasir

Liked: Property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

6/10 Okay

adnane

Liked: Staff & service, property conditions & facilities
Toilets did not flush. Replrted the problem 3 times, fixed twice. Embarrassing. Dirty. Not what you expect.
Stayed 4 nights in Nov 2024

4/10 Poor

Brent

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not in good condition the shower taps fell apart trying to put the shower on. Booked a room with view of the pool which I didn’t get!
Stayed 1 night in Nov 2024

6/10 Okay

Abdullah

Business traveller
Disliked: Property conditions & facilities
Wear down furniture and facilities, slow housekeeping and other services! There is no way this property is considered a 5 star facility!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rizwan

Business traveller
Great service with great staff
Stayed 1 night in Nov 2024

6/10 Okay

kagere

Rooms a not too clean
Stayed 1 night in Nov 2024

10/10 Excellent

Fatoumata

Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Friendly place, been here a few times over the years. Convenient for airport
Stayed 7 nights in Oct 2024

2/10 Terrible

Farooq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its a nice place but the service is terrible. I asked for coffee sachets last night and they gave me tea LOL This morning I have asked for the same and have called the reception several times but two hours gone and no coffee sachets yet!
Stayed 1 night in Oct 2024

6/10 Okay

'Ioane

Liked: Staff & service
Stayed 10 nights in Sep 2024

2/10 Terrible

Wendy

Stayed 1 night in Sep 2024

4/10 Poor

Parvaneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the reception, I was not greeted at all and there were 3 recioptionists and nobody acknowledged me. They admitted a couple of other guests ahead of me and I waited for at least 7 minutes until someone came and greeted me. While helping me the receptionist was assisting other guests. I was socked as to why a Crowne Plaza hotel was so poorly managed. My room was dirty and I was extremely disappointed. The bathroom toilet bowl was dirty with drips of dried urine on the toilet bowl seat. There was an empty water bottle in the room from the previous guest. The drawer and tv stand was not wiped clean. The Deira area was also not a great area to stay in.
Stayed 1 night in Oct 2024

8/10 Good

Khondaker

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel location as it was close to any area i wanted to be at. The shower ( water pressure was extremely Low).
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a hotel for SMOKERS! Hotel room smelled extremely smoky (cigarettes) particularly in the bathroom despite being on the ‘non smoking floor’.Third floor was a smoking floor and the smoke wafts up to the 4th floor (non smoking floor) easily. Really not impressive especially when there is allergy to cigarettes. Room for 2 people with only 1 bathrobe. Obviously the reservation was clearly made for 2 pax. No shower/hand gel in either container in bathroom!! (And no other soap options). No shower cap. Wifi hit and miss. Loading unloading at front door extremely difficult. When we checked out there were hotel guests, guests for an Indian wedding in the ballroom, 2 ambulances, 2 fire trucks, very few parking places in order to load cars with luggage. Not impressed with hotel layout at all. Will definitely NOT return.
Stayed 2 nights in Sep 2024

6/10 Okay

Juan, Ronkonkoma

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel location is very convenient to use public transportation and roam around the city. The Salah Al Din metro station on the Green Line is a few blocks away from the hotel. I stayed on October 2017 for the first time and now on August 2024. Its location was the key to stay for a second time there. But the hotel needs a lot of TLC care. I notice nothing had changed since. The decoration needs an improvement as well as the hallways and rooms carpet a good shampoo cleaning will do. The bathroom shower walls and under the sink are full of mold, somethings that makes one think twice before to use them. I requested the shampoo dispenser to be refilled three times, but it was never done. Eventhough, there is a sign of no smoking allowed in the room, but the room has a very strong cigarette smoking smell. Frontdesk attention was good at check in and out. Breakfast food. They have a nice variety for you to choose from. Bar service they serve alcohol. The bartender knows how to prepare good drinks , and the food was good as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay here, easy access to all areas and transport links. Staff are very friendly and will help resolve any issue. Food is good and rooms clean.
Stayed 1 night in Aug 2024

4/10 Poor

Hasan

Stayed 1 night in Aug 2024

6/10 Okay

Yordanos

Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the hotel. I didn't like it because my room wasn't available until 7pm. I was tired and wanted to take a nap and shower. It took them long time to get my room ready.
Stayed 1 night in Jul 2024

8/10 Good

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness is really good
Stayed 4 nights in Jul 2024

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Jun 2024